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Dennis Sullivan
Counter Person
Summary
A highly motivated and experienced Counter Person with a proven track record of providing exceptional customer service in fast-paced retail environments. Expertise in processing high volumes of transactions, ensuring accuracy and efficiency in cash handling, inventory management, and point-of-sale systems. Proven ability to resolve customer inquiries, identify potential issues, and maintain a clean and organized work area. Committed to delivering a positive customer experience and contributing to team success.
Education
Associate degree
July 2017
Skills
- Cash Handling
- Customer Service
- Inventory Management
- Point-of-Sale Systems
- Product Knowledge
- Problem Solving
Work Experience
Counter Person
- Collaborated with team members to expedite service and streamline operations.
- Operated pointofsale systems, processed payments, and issued receipts.
- Managed cash drawers, balanced accounts, and adhered to company policies.
- Monitored customer flow, identified potential issues, and took proactive measures.
Counter Person
- Processed high volumes of customer transactions, ensuring accuracy and efficiency.
- Accurately calculated and charged for goods and services, maintaining financial integrity.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Verified identification, tracked inventory, and maintained a clean and organized work area.
Accomplishments
- Developed an innovative crossselling strategy that increased average sales per transaction by 15%.
- Consistently exceeded daily sales targets, earning recognition as the topperforming Counter Person within the region.
- Implemented a new inventory management system that reduced shrinkage by 10% and improved stock accuracy.
- Improved customer service by implementing a proactive approach to product knowledge and problem resolution.
- Created and maintained a positive work environment that contributed to increased staff productivity and customer satisfaction.
Awards
- Recognized as Employee of the Month for exceptional customer service and efficiency in order fulfillment.
- Received Best Team Player Award for consistently providing support to colleagues and fostering a positive work environment.
- Awarded Top Salesperson for consistently exceeding monthly sales targets.
- Recognized for outstanding problemsolving skills, effectively resolving customer inquiries and complaints.
Certificates
- SafeServe Food Handler Certification
- National Retail Federation (NRF) Counter Person Certification
- Food and Drug Administration (FDA) Food Handler Card
- OSHA 10-Hour Construction Safety Certification
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How To Write Resume For Counter Person
- Highlight your customer service skills and ability to handle transactions accurately and efficiently.
- Showcase your knowledge of point-of-sale systems and inventory management techniques.
- Emphasize your ability to work in a fast-paced, high-volume environment and maintain composure under pressure.
- Provide specific examples of how you have contributed to team success and improved customer satisfaction.
- Proofread your resume carefully for any errors in grammar or spelling.
Essential Experience Highlights for a Strong Counter Person Resume
- Processed high volumes of customer transactions, ensuring accuracy and efficiency.
- Accurately calculated and charged for goods and services, maintaining financial integrity.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Verified identification, tracked inventory, and maintained a clean and organized work area.
- Collaborated with team members to expedite service and streamline operations.
- Operated point-of-sale systems, processed payments, and issued receipts.
- Managed cash drawers, balanced accounts, and adhered to company policies.
Frequently Asked Questions (FAQ’s) For Counter Person
What are the key skills required for a Counter Person?
Key skills for a Counter Person include cash handling, customer service, inventory management, point-of-sale systems, product knowledge, and problem-solving abilities.
What are the typical responsibilities of a Counter Person?
Counter Persons are responsible for processing customer transactions, providing customer service, maintaining inventory, and operating point-of-sale systems.
What are the qualifications for a Counter Person?
Qualifications for a Counter Person typically include a high school diploma or equivalent and experience in a customer service or retail setting.
What is the average salary for a Counter Person?
The average salary for a Counter Person varies depending on factors such as experience, location, and employer. According to Indeed, the average salary for a Counter Person in the United States is around $12 per hour.
What are the career advancement opportunities for a Counter Person?
Counter Persons can advance their careers by developing their skills and experience. Some common career paths for Counter Persons include customer service manager, retail manager, or inventory manager.
What are the challenges of working as a Counter Person?
Counter Persons may face challenges such as dealing with difficult customers, working in a fast-paced environment, and maintaining accuracy in their work.
What are the benefits of working as a Counter Person?
Counter Persons can enjoy benefits such as flexible work hours, opportunities for advancement, and the chance to make a difference in their customers’ lives.
What is the job outlook for Counter Persons?
The job outlook for Counter Persons is expected to be stable in the coming years. As businesses continue to rely on counter staff to assist customers and process transactions, there will be a continued demand for qualified Counter Persons.