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Glenn Price
Crew Caller
Summary
Highly skilled Crew Caller with 10+ years of experience in managing and scheduling flight crews for a major airline. Proven ability to optimize crew utilization, reduce operational costs, and ensure compliance with FAA and company regulations. Exceptional communication, problem-solving, and teamwork skills, coupled with fluency in industry-standard crew management software. Seeking a challenging role where I can leverage my expertise to contribute to the success of an aviation organization.
Education
Aviation Management
January 2015
Skills
- Crew Management
- Scheduling and Dispatching
- Communication and Coordination
- Problem Solving
- Teamwork and Collaboration
- Attention to Detail
Work Experience
Crew Caller
- Exceptional communication and interpersonal skills, fostering strong relationships with crew members and other stakeholders.
- Monitored crew rest and duty time regulations, ensuring compliance with FAA and company policies.
- Handled crew emergencies and incidents promptly and effectively, ensuring the safety and wellbeing of crew members.
- Collaborated with HR to recruit, hire, and onboard new crew members.
Crew Caller
- Successfully managed a team of 10+ crew members, ensuring timely and efficient shift coverage for a fleet of 200+ aircraft.
- Developed and implemented a customized crew scheduling system that reduced overtime costs by 15%.
- Collaborated with flight operations to optimize crew pairings, resulting in a 10% increase in flight utilization.
- Proficient in using industrystandard crew management software, including CrewNet and FDC Pro.
Accomplishments
- Coordinated the allocation of skilled crew members to meet project deadlines, optimizing labor utilization by 15%.
- Developed a streamlined scheduling system that reduced wait times for crew members by 20%.
- Implemented a communication plan that improved collaboration with supervisors and crew teams, enhancing worksite efficiency.
- Trained new crew members on industry best practices, ensuring compliance and safety standards.
- Collaborated with project managers to anticipate labor needs, minimizing downtime and maximizing productivity.
Awards
- Received the Crew Caller of the Year award for consistently exceeding performance targets and maintaining a high level of customer satisfaction.
- Awarded the Safety Excellence Award for developing and implementing a comprehensive crew safety training program.
- Recognized for outstanding contribution in streamlining crew communication channels, resulting in improved efficiency and responsiveness.
- Received the Customer Service Excellence Award for delivering exceptional customer support and resolving crew concerns promptly and effectively.
Certificates
- Certified Crew Caller (CCC)
- Certified Crew Manager (CCM)
- Associate of Science in Aviation Management
- Bachelor of Science in Aviation Management
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How To Write Resume For Crew Caller
- Highlight your expertise in crew management software and scheduling techniques.
- Quantify your accomplishments to demonstrate the impact of your work.
- Showcase your ability to collaborate effectively with stakeholders across different departments.
- Emphasize your understanding of FAA and company regulations, as well as your commitment to safety.
Essential Experience Highlights for a Strong Crew Caller Resume
- Managed a team of 10+ crew members, ensuring timely and efficient shift coverage for a fleet of 200+ aircraft.
- Developed and implemented a customized crew scheduling system that reduced overtime costs by 15%.
- Collaborated with flight operations to optimize crew pairings, resulting in a 10% increase in flight utilization.
- Proficient in using industry-standard crew management software, including CrewNet and FDC Pro.
- Monitored crew rest and duty time regulations, ensuring compliance with FAA and company policies.
- Handled crew emergencies and incidents promptly and effectively, ensuring the safety and wellbeing of crew members.
Frequently Asked Questions (FAQ’s) For Crew Caller
What is the primary role of a Crew Caller?
The Crew Caller is responsible for managing and scheduling flight crews to ensure timely and efficient shift coverage.
What are the key skills required to be a successful Crew Caller?
Essential skills include proficiency in crew management software, scheduling techniques, communication, teamwork, and compliance with FAA regulations.
What are the career advancement opportunities for Crew Callers?
With experience and proven success, Crew Callers can advance to roles such as Crew Scheduler, Crew Planning Manager, or even Airline Operations Manager.
What is the average salary range for Crew Callers?
The salary range for Crew Callers can vary depending on experience, location, and airline, but typically falls between $50,000 to $90,000 per year.
What are the benefits of working as a Crew Caller?
Benefits may include employee travel discounts, medical and dental insurance, paid time off, and opportunities for career growth.
What are the challenges faced by Crew Callers?
Challenges can include managing crew availability and preferences, handling unexpected schedule disruptions, and ensuring compliance with complex regulations.
How can I become a certified Crew Caller?
While there is no specific certification required, obtaining training and experience in crew management software and scheduling practices is highly recommended.
What is the job outlook for Crew Callers?
The job outlook for Crew Callers is expected to remain stable in the coming years due to the increasing demand for air travel and the need for efficient crew management.