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Judson Lewis
Dental Services Director
Summary
Highly accomplished and results-oriented Dental Services Director with over 10 years of experience in leading and managing dental practices. Proven ability to provide comprehensive dental care to a diverse patient population, implement innovative technologies, and enhance quality assurance programs. Strong financial management, human resources, and vendor management skills. Committed to providing exceptional patient care and improving the overall health and well-being of communities.
Key accomplishments include:
- Led a team of 10 dental professionals, providing comprehensive dental care to over 10,000 patients annually.
- Implemented a new electronic health record system, reducing patient wait times by 20% and increasing patient satisfaction.
- Developed and implemented a quality assurance program, resulting in a 15% reduction in patient complaints.
- Managed a budget of $5 million, ensuring efficient allocation of resources and cost-effective delivery of dental services.
- Collaborated with medical and dental professionals to provide integrated care for patients with complex medical conditions.
- Established partnerships with community organizations to provide dental care to underserved populations.
- Developed and implemented a continuing education program for dental staff, ensuring their knowledge and skills were up-to-date.
- Monitored industry trends and implemented innovative technologies to improve patient care.
Education
Master of Public Health in Oral Health Sciences
September 2017
Skills
- Dental Office Management
- Clinical Operations
- Human Resources Management
- Financial Planning and Analysis
- Quality Assurance and Compliance
- Vendor Management and Contracting
Work Experience
Dental Services Director
- Collaborated with medical and dental professionals to provide integrated care for patients with complex medical conditions.
- Established partnerships with community organizations to provide dental care to underserved populations.
- Developed and implemented a continuing education program for dental staff, ensuring their knowledge and skills were uptodate.
- Monitored industry trends and implemented innovative technologies to improve patient care.
Dental Services Director
- Led a team of 10 dental professionals, providing comprehensive dental care to over 10,000 patients annually.
- Implemented a new electronic health record system, reducing patient wait times by 20% and increasing patient satisfaction.
- Developed and implemented a quality assurance program, resulting in a 15% reduction in patient complaints.
- Managed a budget of $5 million, ensuring efficient allocation of resources and costeffective delivery of dental services.
Accomplishments
- Led the implementation of a new electronic health record system that improved clinical efficiency by 25% and patient satisfaction by 15%
- Developed and implemented a dental quality improvement program that reduced the incidence of preventable complications by 30%
- Negotiated favorable contracts with dental insurance providers, resulting in savings of over $500,000 annually
- Created and led a team of dental hygienists and assistants, improving patient access to care by 20%
- Collaborated with local schools to develop and implement oral health education programs, reaching over 5,000 students
Awards
- American Dental Association Award of Excellence in Dental Leadership
- National Association of Dental Services Directors (NADSD) Dental Services Director of the Year
- Dental Quality Alliance (DQA) Innovator Award for Dental Quality Improvement
Certificates
- Certified Dental Assistant (CDA)
- Registered Dental Hygienist (RDH)
- American Dental Association (ADA) Fellowship
- Dental Practice Management Association (DPMA) Fellow
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How To Write Resume For Dental Services Director
- Highlight your leadership and management skills. Dental Services Directors are responsible for leading and managing a team of dental professionals and support staff. Emphasize your experience in motivating, developing, and managing teams to achieve organizational goals.
- Quantify your accomplishments. Use specific numbers and metrics to demonstrate the impact of your work. For example, you could mention that you reduced patient wait times by 20% or increased patient satisfaction by 15%.
- Showcase your knowledge of dental operations. Dental Services Directors need to have a strong understanding of all aspects of dental operations, including clinical services, human resources, financial management, and quality assurance. Highlight your experience in these areas and your commitment to providing high-quality patient care.
- Tailor your resume to the specific job you are applying for. Take the time to read the job description carefully and tailor your resume to the specific requirements of the position. This will show the employer that you are genuinely interested in the job and that you have the skills and experience they are looking for.
Essential Experience Highlights for a Strong Dental Services Director Resume
- Provide leadership and strategic direction for all aspects of dental operations, including clinical services, human resources, financial management, and quality assurance.
- Collaborate with medical and dental professionals to provide integrated care for patients with complex medical conditions.
- Develop and implement innovative technologies and programs to improve patient care and enhance practice efficiency.
- Manage a team of dental professionals and support staff, ensuring their professional development and adherence to ethical and regulatory standards.
- Oversee financial planning and analysis, ensuring cost-effective delivery of dental services and optimizing revenue generation.
- Monitor industry trends and implement best practices to ensure the dental practice remains competitive and provides high-quality patient care.
- Collaborate with community organizations and healthcare providers to provide dental care to underserved populations and promote oral health.
Frequently Asked Questions (FAQ’s) For Dental Services Director
What is the role of a Dental Services Director?
A Dental Services Director is responsible for the overall management and operation of a dental practice. They provide leadership and strategic direction, oversee clinical services, manage human resources, and ensure financial stability. Dental Services Directors also work to improve the quality of patient care and promote oral health in the community.
What are the qualifications for becoming a Dental Services Director?
Most Dental Services Directors have a master’s degree in public health or business administration, with a focus on healthcare management. They also have several years of experience in dental practice management. Additional qualifications may include certification in dental practice management or a related field.
What are the key responsibilities of a Dental Services Director?
The key responsibilities of a Dental Services Director include providing leadership and strategic direction, managing clinical services, overseeing human resources, and ensuring financial stability. They also work to improve the quality of patient care and promote oral health in the community.
What are the challenges facing Dental Services Directors?
Dental Services Directors face a number of challenges, including the rising cost of dental care, the increasing demand for dental services, and the need to improve the quality of patient care. They also need to stay up-to-date on the latest dental technologies and best practices.
What are the rewards of being a Dental Services Director?
The rewards of being a Dental Services Director include the opportunity to make a positive impact on the lives of patients, the chance to lead and manage a team of professionals, and the satisfaction of knowing that you are contributing to the health of your community.
What is the job outlook for Dental Services Directors?
The job outlook for Dental Services Directors is expected to be good over the next few years. The demand for dental services is increasing, and more dental practices are being established. This is creating a need for qualified Dental Services Directors to manage these practices.
How can I become a Dental Services Director?
To become a Dental Services Director, you will typically need to have a master’s degree in public health or business administration, with a focus on healthcare management. You will also need several years of experience in dental practice management. Additional qualifications may include certification in dental practice management or a related field.
What are the key skills for a Dental Services Director?
The key skills for a Dental Services Director include leadership, management, financial management, human resources management, and quality assurance. Dental Services Directors also need to have a strong understanding of dental operations and the latest dental technologies and best practices.