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Harry Ward
Director of Catering
Summary
As an experienced Director of Catering with a proven track record of success, I have consistently exceeded expectations in planning and executing high-profile events. My expertise in culinary arts, event planning, and food and beverage management has enabled me to deliver exceptional customer experiences. I am highly skilled in menu planning, inventory management, and negotiation, resulting in significant cost savings and increased revenue generation. Demonstrated ability to lead and motivate teams, foster strong relationships with vendors, and utilize technology to enhance operational efficiency. I am passionate about delivering unforgettable events and exceeding client expectations.
Education
Bachelor’s Degree in Hospitality Management
March 2017
Skills
- Culinary Arts
- Event Planning
- Food and Beverage Management
- Inventory Management
- Menu Planning
- Negotiation
Work Experience
Director of Catering
- Provided exceptional customer service, resolving issues promptly and exceeding expectations to maintain a 95% customer retention rate.
- Utilized technology to enhance operations, implementing a cloudbased event management system to streamline communication and improve efficiency.
- Conducted regular training and development programs for staff, ensuring they were equipped with the skills and knowledge to provide exceptional service.
- Collaborated with other departments, such as sales and marketing, to develop joint promotions and drive revenue growth.
Director of Catering
- Led a team of 30+ catering professionals, overseeing all aspects of event planning and execution for over 200 events annually.
- Managed a budget of $1.2 million, optimizing resources and negotiating vendor contracts to reduce expenses by 15%.
- Developed and implemented innovative catering menus and concepts, resulting in a 20% increase in customer satisfaction.
- Established strong relationships with vendors, ensuring timely delivery of highquality ingredients and services.
Accomplishments
- Successfully planned and managed over 500 corporate events within stipulated budgets and timelines, ensuring seamless operations.
- Established strategic partnerships with local vendors, reducing food procurement costs by 15% while maintaining highquality standards.
- Developed and implemented a comprehensive staff training program, resulting in a 20% increase in employee satisfaction and improved catering delivery.
- Negotiated exclusive contracts with catering equipment suppliers, securing favorable rates and extended warranties.
- Introduced a mobile ordering and payment system, enhancing customer convenience and reducing wait times.
Awards
- Recognized with the Catering Excellence Award for exceptional menu planning and impeccable event execution.
- Awarded the Industry Innovator Award for introducing sustainable catering practices that reduced waste by 25%.
- Received the Exceptional Customer Service Award for consistently exceeding client expectations through personalized attention and tailored experiences.
- Awarded the Best Food Safety Practices Award for maintaining impeccable hygiene and compliance standards in all catering operations.
Certificates
- Event and Hospitality Management Certification (EHMC)
- Certified Meeting Professional (CMP)
- Certified Food and Beverage Professional (CFBE)
- Certified Dietary Manager (CDM)
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How To Write Resume For Director of Catering
- Highlight your experience in planning and executing large-scale events and demonstrate your ability to manage complex logistics.
- Showcase your culinary skills and expertise in menu planning, food preparation, and presentation.
- Emphasize your leadership abilities, team management skills, and ability to motivate and inspire staff.
- Demonstrate your negotiation skills and ability to secure favorable contracts with vendors, resulting in cost savings.
- Highlight your knowledge of food safety regulations and industry best practices, ensuring the highest standards of hygiene and quality.
Essential Experience Highlights for a Strong Director of Catering Resume
- Plan and execute all aspects of catering operations for over 200 events annually
- Manage a team of 30+ catering professionals, ensuring exceptional service and event execution
- Supervise all event-related activities, including menu development, vendor management, setup and breakdown
- Control a budget of $1.2 million, optimizing resources and negotiating contracts to minimize expenses
- Develop innovative catering concepts and menus to enhance customer satisfaction and drive revenue
- Collaborate with sales and marketing teams to develop joint promotions and increase revenue streams
- Implement technology solutions to streamline operations and improve communication efficiency
Frequently Asked Questions (FAQ’s) For Director of Catering
What are the key responsibilities of a Director of Catering?
The key responsibilities include planning and executing all aspects of catering operations, managing a team of catering professionals, and ensuring exceptional service. They also supervise event-related activities, manage budgets, and collaborate with various departments to enhance revenue generation.
What are the essential skills required to excel as a Director of Catering?
Essential skills include culinary arts, event planning, food and beverage management, inventory management, menu planning, and negotiation skills. Additionally, leadership abilities, team management skills, and a strong work ethic are crucial for success.
What are the growth opportunities for a Director of Catering?
Directors of Catering can advance to senior management roles such as Vice President of Catering or General Manager. They can also pursue consulting or training opportunities to share their expertise in the industry.
What are the challenges faced by Directors of Catering?
Directors of Catering face challenges such as managing large-scale events, meeting client expectations, and ensuring food safety and quality. They must also stay abreast of industry trends and adapt to evolving customer preferences.
What are the essential qualities of a successful Director of Catering?
Successful Directors of Catering possess strong leadership skills, attention to detail, and a passion for delivering exceptional customer experiences. They are highly organized, results-oriented, and have a deep understanding of the hospitality industry.
What are the top companies that hire Directors of Catering?
Top companies that hire Directors of Catering include Hyatt, Hilton, Marriott, and Four Seasons Hotels and Resorts.