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Francis Patterson
Disbursing Agent
Summary
Highly experienced Disbursing Agent with a proven track record of processing and disbursing over 100,000 payments totaling $500 million. Skilled in establishing and maintaining relationships with financial institutions, developing and implementing payment verification procedures, managing a team of disbursing clerks, and automating payment processes using robotic process automation (RPA). Demonstrated expertise in Accounts Payable, Accounts Receivable, Bank Reconciliation, Cash Flow Management, Disbursement Processing, and Expense Management.
Education
Bachelor of Science in Accounting
June 2015
Skills
- Accounts Payable
- Accounts Receivable
- Bank Reconciliation
- Cash Flow Management
- Disbursement Processing
- Expense Management
Work Experience
Disbursing Agent
- Automated payment processes using robotic process automation (RPA) to streamline operations and reduce manual errors.
- Executed ACH, wire transfer, and check payments, adhering to relevant clearing house rules and regulations.
- Reconciled payment records with bank statements and vendor invoices to ensure accuracy and prevent discrepancies.
- Provided customer support to vendors, resolving paymentrelated inquiries and ensuring satisfaction.
Disbursing Agent
- Processed and disbursed over 100,000 payments totaling $500 million, ensuring timely and accurate delivery of funds to vendors and employees.
- Established and maintained relationships with financial institutions to facilitate payment processing and foreign currency exchange.
- Developed and implemented payment verification procedures to mitigate fraud and ensure compliance with regulatory requirements.
- Managed a team of disbursing clerks, providing guidance and ensuring efficiency in payment processing operations.
Accomplishments
- Challenge Streamlined the disbursement process, reducing processing time by 20%. Action Implemented a new automated software system to track and process payments. Result Enhanced operational efficiency and reduced the risk of errors.
- Challenge Reduced manual data entry by 75%. Action Developed and deployed an electronic data interchange (EDI) system to automate invoice processing. Result Improved accuracy, accelerated payment processing, and minimized labor costs.
- Challenge Improved compliance with federal regulations. Action Conducted comprehensive training sessions on disbursement policies and procedures. Result Reduced risk of noncompliance and ensured adherence to industry standards.
- Challenge Transitioned to a paperless disbursement system. Action Implemented an electronic document management software to store and access disbursement records. Result Saved on physical storage space, improved document security, and enhanced collaboration.
- Challenge Enhanced customer service for disbursement inquiries. Action Implemented a dedicated customer support hotline and online portal. Result Reduced call volume, improved response times, and increased customer satisfaction.
Awards
- Received the National Association of State Treasurers (NAST) Award for Excellence in Disbursing for innovative and efficient processing of public funds.
- Recognized by the Government Finance Officers Association (GFOA) for maintaining the highest standards of excellence in financial reporting and disbursement practices.
- Awarded the Municipal Finance Officers Association (MFOA) Certificate of Achievement for Budget Excellence for consistently preparing accurate and transparent disbursement plans.
- Recognized by the International Public Management Association for Human Resources (IPMAHR) for implementing innovative programs to enhance employee engagement and productivity in the disbursing department.
Certificates
- Certified Disbursing Officer (CDO)
- Certified Public Accountant (CPA)
- Certified Treasury Professional (CTP)
- Six Sigma Green Belt
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How To Write Resume For Disbursing Agent
- Highlight your experience in processing high volumes of payments and ensuring timely and accurate delivery.
- Emphasize your skills in establishing and maintaining relationships with financial institutions.
- Demonstrate your expertise in developing and implementing payment verification procedures to mitigate fraud and ensure compliance.
- Showcase your ability to manage a team of disbursing clerks and ensure efficiency in payment processing operations.
Essential Experience Highlights for a Strong Disbursing Agent Resume
- Processed and disbursed over 100,000 payments totaling $500 million, ensuring timely and accurate delivery of funds to vendors and employees.
- Established and maintained relationships with financial institutions to facilitate payment processing and foreign currency exchange.
- Developed and implemented payment verification procedures to mitigate fraud and ensure compliance with regulatory requirements.
- Managed a team of disbursing clerks, providing guidance, and ensuring efficiency in payment processing operations.
- Automated payment processes using robotic process automation (RPA) to streamline operations and reduce manual errors.
- Executed ACH, wire transfer, and check payments, adhering to relevant clearing house rules and regulations.
- Reconciled payment records with bank statements and vendor invoices to ensure accuracy and prevent discrepancies.
Frequently Asked Questions (FAQ’s) For Disbursing Agent
What are the key responsibilities of a Disbursing Agent?
The key responsibilities of a Disbursing Agent include processing and disbursing payments, establishing and maintaining relationships with financial institutions, developing and implementing payment verification procedures, managing a team of disbursing clerks, and automating payment processes.
What skills are required to be a successful Disbursing Agent?
To be a successful Disbursing Agent, you need skills in Accounts Payable, Accounts Receivable, Bank Reconciliation, Cash Flow Management, Disbursement Processing, and Expense Management.
What is the career path for a Disbursing Agent?
The career path for a Disbursing Agent can lead to roles such as Senior Disbursing Agent, Payment Operations Manager, or Cash Management Analyst.
What is the average salary for a Disbursing Agent?
The average salary for a Disbursing Agent in the United States is around $60,000 per year.
What are the benefits of being a Disbursing Agent?
Benefits of being a Disbursing Agent include job security, opportunities for career advancement, and a competitive salary.