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Francisco Rivera
Executive Housekeeper
Summary
Highly accomplished Executive Housekeeper with over 10 years of experience in managing and supervising cleaning operations in various settings, including healthcare, hospitality, and commercial buildings. Proven ability to implement and maintain effective cleaning protocols, ensuring a clean, safe, and healthy environment. Strong communication, interpersonal, and leadership skills, with a deep understanding of cleaning techniques, equipment, and industry best practices.
Key accomplishments include:
- Supervised and managed a team of 20 custodial staff, ensuring adherence to cleaning protocols and safety standards.
- Implemented new cleaning procedures and technologies, resulting in a 25% reduction in cleaning time and improved efficiency.
- Developed and executed a comprehensive cleaning plan for a 1 million square foot office building, ensuring a clean and hygienic environment.
- Established a preventative maintenance program for cleaning equipment, reducing downtime and increasing operational efficiency.
- Negotiated and managed contracts with cleaning vendors, securing cost-effective and high-quality services.
Education
Bachelor’s Degree in Hospitality Management
September 2017
Skills
- Cleaning and Sanitization
- Floor Care and Maintenance
- Linen and Laundry Management
- Waste Management and Disposal
- Pest Control and Prevention
- Budgeting and Financial Management
Work Experience
Executive Housekeeper
- Negotiated and managed contracts with cleaning vendors, securing costeffective and highquality services.
- Conducted regular inspections to ensure compliance with cleaning standards and identified areas for improvement.
- Provided training and development to staff on cleaning techniques, safety protocols, and customer service.
- Established and maintained a positive and productive work environment for the housekeeping team.
Executive Housekeeper
- Supervised and managed a team of 20 custodial staff, ensuring adherence to cleaning protocols and safety standards.
- Implemented new cleaning procedures and technologies, resulting in a 25% reduction in cleaning time and improved efficiency.
- Developed and executed a comprehensive cleaning plan for a 1 million square foot office building, ensuring a clean and hygienic environment.
- Established a preventative maintenance program for cleaning equipment, reducing downtime and increasing operational efficiency.
Accomplishments
- Collaborated with vendors to negotiate contracts, resulting in a 15% reduction in cleaning supplies and equipment expenses.
- Developed and implemented a comprehensive linen management system, reducing linen costs by 20%.
- Introduced a preventive maintenance program for all building equipment, extending the lifespan of assets and reducing downtime by 30%.
- Streamlined staff scheduling and training programs, improving staff productivity by 12%.
- Established a quality control program to ensure compliance with industry standards, resulting in a 98% customer satisfaction rating.
Awards
- Received the Executive Housekeeper of the Year award from the National Association of Executive Housekeepers.
- Recognized for Outstanding Leadership by the Executive Housekeeping Association.
- Honored as Housekeeper of the Year by the local chapter of the International Executive Housekeepers Association.
- Received a Certificate of Excellence for exceptional housekeeping services from the American Hotel and Lodging Association.
Certificates
- Certified Executive Housekeeper (CEH)
- Green Housekeeping Professional (GHP)
- Infection Prevention and Control (IPC)
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How To Write Resume For Executive Housekeeper
Highlight your management and leadership skills.
Executive Housekeepers are responsible for overseeing a team of cleaning professionals, so it’s important to emphasize your ability to lead and motivate others.Quantify your accomplishments.
When describing your experience, use specific numbers and metrics to demonstrate your impact on the organization. For example, you could mention that you reduced cleaning time by 25% or improved customer satisfaction by 10%.Emphasize your knowledge of cleaning techniques and equipment.
Executive Housekeepers need to be familiar with a variety of cleaning techniques and equipment. Be sure to list your skills and experience in these areas on your resume.Showcase your commitment to customer service.
Executive Housekeepers play a key role in maintaining a clean and welcoming environment for guests and customers. Highlight your commitment to providing excellent customer service on your resume.
Essential Experience Highlights for a Strong Executive Housekeeper Resume
- Supervise and manage a team of cleaning professionals, ensuring adherence to cleaning protocols and safety standards.
- Develop and implement comprehensive cleaning plans to maintain a clean, safe, and healthy environment.
- Establish and maintain a preventative maintenance program for cleaning equipment to minimize downtime and maximize efficiency.
- Negotiate and manage contracts with cleaning vendors to secure cost-effective and high-quality services.
- Conduct regular inspections to ensure compliance with cleaning standards and identify areas for improvement.
- Provide training and development to cleaning staff on cleaning techniques, safety protocols, and customer service.
Frequently Asked Questions (FAQ’s) For Executive Housekeeper
What are the key responsibilities of an Executive Housekeeper?
Executive Housekeepers are responsible for overseeing all aspects of cleaning operations, including developing and implementing cleaning plans, managing staff, and ensuring compliance with safety standards.
What are the educational requirements for an Executive Housekeeper?
Most Executive Housekeepers have a high school diploma or equivalent, but some employers may prefer candidates with a bachelor’s degree in hospitality management or a related field.
What are the key skills and qualities for an Executive Housekeeper?
Executive Housekeepers should have strong leadership and management skills, as well as a deep understanding of cleaning techniques and equipment. They should also be able to work independently and as part of a team.
What is the average salary for an Executive Housekeeper?
The average salary for an Executive Housekeeper is around $50,000 per year, but salaries can vary depending on experience, location, and employer.
What is the job outlook for Executive Housekeepers?
The job outlook for Executive Housekeepers is expected to be good over the next few years, as demand for cleaning services continues to grow.
What are the benefits of being an Executive Housekeeper?
Executive Housekeepers enjoy a variety of benefits, including competitive salaries, health insurance, paid time off, and opportunities for advancement.