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Randal Morales
Food Service Counter Clerk
Summary
Experienced Food Service Counter Clerk with over 5 years of experience in the food industry. Proficient in taking orders, processing payments, and preparing food items. Excellent customer service and communication skills. Strong work ethic and ability to work in a fast-paced environment. Seeking a challenging role where I can contribute my skills and experience to the team’s success.
Education
Associate’s degree in Food Service Management or a related field
February 2018
Skills
- Customer Service
- Food Safety and Sanitation
- Order Taking and Processing
- Cash Handling
- Inventory Management
- Problem Solving
Work Experience
Food Service Counter Clerk
- Operated various kitchen equipment, including fryers, grills, and ovens.
- Assisted with inventory management, including receiving, storing, and issuing supplies.
- Provided excellent customer service, resolving issues promptly and courteously.
- Worked effectively as part of a team, supporting colleagues and maintaining a positive work environment.
Food Service Counter Clerk
- Processed over 100 orders per shift, ensuring accuracy and customer satisfaction.
- Assisted customers with selecting menu items and providing product recommendations.
- Prepared food items according to established recipes and presentation standards.
- Maintained a clean and organized work area, adhering to all food safety regulations.
Accomplishments
- Trained three new team members on order taking and cash handling procedures, resulting in a 15% improvement in order accuracy.
- Implemented a new inventory management system that streamlined stock replenishment and reduced waste by 12%.
- Developed and implemented a training program to enhance food presentation techniques, leading to a 10% increase in customer satisfaction.
- Collaborated with the kitchen staff to optimize order preparation times, resulting in faster service and reduced wait times.
- Proposed and implemented a new system for tracking customer preferences, enabling personalized service and increased repeat business.
Awards
- Employee of the Month Award for exceptional customer service and efficiency in order taking and payment processing.
- Recognized for consistently exceeding sales targets and providing outstanding customer experiences.
- Received a Safety Award for maintaining a spotless kitchen and upholding all food safety standards.
- Appreciation Award for going above and beyond in supporting team members and ensuring smooth shift transitions.
Certificates
- ServSafe Food Handler Certification
- Food Manager Certification
- Allergen Awareness Certification
- CPR and First Aid Certification
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How To Write Resume For Food Service Counter Clerk
- Highlight your customer service skills and ability to work in a fast-paced environment.
- Showcase your experience in taking orders, processing payments, and preparing food items.
- Include any relevant certifications or training you have received.
- Proofread your resume carefully for any errors.
Essential Experience Highlights for a Strong Food Service Counter Clerk Resume
- Take orders from customers accurately and efficiently.
- Process payments and provide change.
- Prepare food items according to established recipes and presentation standards.
- Maintain a clean and organized work area.
- Provide excellent customer service and resolve issues promptly and courteously.
- Work effectively as part of a team and support colleagues.
- Assist with inventory management, including receiving, storing, and issuing supplies.
Frequently Asked Questions (FAQ’s) For Food Service Counter Clerk
What are the qualifications for a Food Service Counter Clerk?
Most Food Service Counter Clerks have at least a high school diploma or equivalent. Some employers may prefer candidates with a degree in hospitality or a related field.
What are the duties of a Food Service Counter Clerk?
Food Service Counter Clerks typically perform a variety of duties, including taking orders, processing payments, preparing food items, and providing customer service.
What are the skills required for a Food Service Counter Clerk?
Food Service Counter Clerks typically need strong customer service skills, as well as the ability to work in a fast-paced environment. They also need to be able to follow instructions and work as part of a team.
What is the work environment of a Food Service Counter Clerk?
Food Service Counter Clerks typically work in a fast-paced environment, and may be required to stand for long periods of time. They may also be exposed to heat and grease.
What are the career prospects for a Food Service Counter Clerk?
Food Service Counter Clerks may be able to advance to positions such as shift supervisor or manager. With additional education and experience, they may also be able to move into other roles in the food service industry.
What are the benefits of working as a Food Service Counter Clerk?
Food Service Counter Clerks may enjoy benefits such as flexible hours, free or discounted meals, and opportunities to work in a team environment.