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Ronnie Williams
Freight Shipping Agent
Summary
Highly experienced and results-oriented Freight Shipping Agent with a proven track record of managing complex logistics operations. Expertise in managing international shipments, negotiating freight rates, and ensuring compliance with customs regulations. Strong understanding of supply chain management principles and knowledge of industry software. Committed to providing exceptional customer service and building lasting relationships with carriers and clients.
Education
Bachelor’s in Supply Chain Management
June 2018
Skills
- Freightos Platform
- Ocean Freight
- Air Freight
- Inland Rail
- Trucking
- Supply Chain Management
Work Experience
Freight Shipping Agent
- Provided excellent customer service, resolving inquiries and ensuring customer satisfaction.
- Established and maintained relationships with carriers, customs brokers, and other industry stakeholders.
- Planned and executed multimodal shipments involving various transportation modes (e.g., air, sea, rail).
- Coordinated with warehouse personnel to ensure proper packaging and loading of goods.
Freight Shipping Agent
- Managed 20+ shipments valued at $10 million per month, ensuring timely delivery and compliance with customs regulations.
- Negotiated freight rates with carriers, reducing shipping costs by 15%.
- Developed and implemented a tracking system to monitor shipment progress and identify potential delays.
- Utilized industry software (e.g., Mercury Gate, Descartes) to manage shipments and generate documentation.
Accomplishments
- Implemented a new tracking system, reducing shipment delays by 25%
- Negotiated shipping costs with carriers, saving the company 15%
- Developed a strategic partnership with a global shipping company, increasing business revenue by 20%
- Exceeded monthly shipping quotas by an average of 15%
- Managed a team of freight handlers, ensuring efficient loading and unloading operations
Certificates
- Certified Freight Forwarder (CFF)
- Certified Customs Specialist (CCS)
- Certified International Freight Forwarder (CIFFA)
- Certified Export Professional (CEP)
Languages
- English
- French
- German
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- Highlight your experience and quantify your accomplishments with specific metrics.
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Essential Experience Highlights for a Strong Freight Shipping Agent Resume
- Managing freight shipments, coordinating with carriers, and ensuring timely delivery
- Negotiating freight rates and contracts to optimize shipping costs
- Monitoring shipment progress, identifying potential delays, and providing proactive updates to clients
- Preparing and processing shipping documentation, including bills of lading, packing lists, and customs declarations
- Establishing and maintaining relationships with carriers, customs brokers, and other industry stakeholders
- Providing excellent customer service, resolving inquiries, and ensuring customer satisfaction
- Staying updated on industry regulations and best practices to ensure compliance and efficiency
Frequently Asked Questions (FAQ’s) For Freight Shipping Agent
What are the primary responsibilities of a Freight Shipping Agent?
Freight Shipping Agents are responsible for managing the logistics of transporting goods from one location to another, ensuring compliance with regulations, negotiating freight rates, and providing excellent customer service.
What are the essential skills and qualifications for a Freight Shipping Agent?
Freight Shipping Agents typically require a bachelor’s degree in supply chain management or a related field, along with experience in logistics, transportation, or customer service. They should also be proficient in industry software and have a strong understanding of customs regulations.
What are the career prospects for a Freight Shipping Agent?
Freight Shipping Agents with experience and expertise can advance to management positions or specialize in specific areas such as international shipping or customs brokerage.
What are the challenges faced by Freight Shipping Agents?
Freight Shipping Agents may face challenges such as fluctuating freight rates, delays due to weather or customs inspections, and the need to coordinate with multiple parties in the supply chain.
What are the key trends in the freight shipping industry?
Key trends in the freight shipping industry include the increasing use of technology, the growth of e-commerce, and the emphasis on sustainability and environmental responsibility.
What are the top companies hiring Freight Shipping Agents?
Some of the top companies hiring Freight Shipping Agents include Maersk, FedEx, UPS, DHL, and C.H. Robinson.
What are the salary expectations for Freight Shipping Agents?
Salary expectations for Freight Shipping Agents can vary based on experience, location, and company size, but typically range from $50,000 to $100,000 per year.
What are the professional organizations for Freight Shipping Agents?
Freight Shipping Agents can join professional organizations such as the National Customs Brokers and Forwarders Association of America (NCBFAA) and the Transportation Intermediaries Association (TIA) to network with industry peers and stay updated on industry developments.