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Carol Fox
General Freight Agent
Summary
Accomplished General Freight Agent with 5+ years of experience in the logistics industry. Proven ability to negotiate optimal freight rates, develop and implement comprehensive freight management systems, and manage teams of freight analysts. Expertise in transportation management, customer service, logistics planning, freight quoting, and carrier management. Seeking a challenging role where I can leverage my skills to optimize freight strategies and drive cost savings.
Education
Bachelor of Science in Transportation Management
April 2019
Skills
- Rate Negotiation
- Transportation Management
- Customer Service
- Logistics Planning
- Freight Quoting
- Carrier Management
Work Experience
General Freight Agent
- Collaborated with crossfunctional teams, including sales, purchasing, and logistics, to align freight strategies with overall business objectives.
- Developed and implemented a robust transportation network, ensuring timely and costeffective delivery of goods to customers.
- Managed and controlled demurrage and detention charges, successfully minimizing associated costs and avoiding delays in the supply chain.
- Negotiated favorable terms with thirdparty logistics providers, ensuring reliable and efficient freight services at competitive rates.
General Freight Agent
- Negotiated and secured optimal freight rates and service levels with domestic and international carriers, resulting in an average annual cost savings of $2.5 million.
- Developed and implemented a comprehensive freight management system, streamlining processes, improving efficiency, and reducing administrative costs by 20%.
- Managed a team of freight analysts, providing guidance, training, and performance evaluations to ensure seamless execution of freight operations.
- Conducted thorough market research and industry analysis to identify trends, stay abreast of industry best practices, and develop innovative solutions to optimize freight strategies.
Accomplishments
- Challenge Reduced freight costs by 25% for a major manufacturing client. Action Negotiated favorable rates with carriers, implemented route optimization techniques, and reduced transit times. Result Improved client profitability and longterm business relationship.
- Challenge Improved transit times by 50% for timesensitive shipments to Europe. Action Conducted thorough carrier analysis, implemented a dedicated airfreight service, and established priority handling agreements. Result Enhanced customer satisfaction, reduced inventory holding costs, and increased revenue.
- Challenge Managed a largescale freight audit project involving over 10,000 invoices. Action Implemented a robust audit system, trained staff on best practices, and worked closely with carriers to resolve discrepancies. Result Identified over $1 million in billing errors, reduced audit processing time, and improved carrier relationships.
- Challenge Reduced demurrage charges by 30% for a major importing client. Action Analyzed demurrage patterns, negotiated extended free time allowances, and implemented justintime delivery schedules. Result Lowered demurrage costs, improved cash flow, and enhanced client satisfaction.
- Challenge Developed a comprehensive pricing model to optimize freight rates for a logistics provider. Action Conducted market research, analyzed carrier costs, and implemented a dynamic pricing system. Result Increased revenue by 10%, optimized carrier utilization, and improved customer competitiveness.
Awards
- Received the Carrier of the Year award from the National Association of Freight Forwarders for outstanding service in international freight forwarding.
- Recognized with the Excellence in Supply Chain Management award by the Institute of Supply Chain Management for innovative supply chain solutions.
- Honored with the Freight Broker of the Year award by the Freight Brokers Association for exceptional performance in freight brokering services.
- Recognized as Top Freight Broker by the Freight Brokers Association for exceptional performance in load matching and customer service.
Certificates
- Certified Transportation Broker (CTB)
- Certified Logistics Associate (CLA)
- Certified Dangerous Goods Expert (CDGE)
- Certified Freight Broker (CFB)
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How To Write Resume For General Freight Agent
- Highlight your negotiation skills and experience in securing cost savings for employers.
- Quantify your accomplishments with specific metrics to demonstrate the impact of your work.
- Showcase your expertise in transportation management, logistics planning, and freight quoting.
- Emphasize your ability to manage teams and collaborate effectively with cross-functional partners.
- Consider obtaining industry certifications, such as the Certified Transportation Broker (CTB) or Certified Supply Chain Professional (CSCP), to enhance your credibility.
Essential Experience Highlights for a Strong General Freight Agent Resume
- Negotiate and secure optimal freight rates and service levels with domestic and international carriers.
- Develop and implement comprehensive freight management systems to streamline processes, improve efficiency, and reduce costs.
- Manage teams of freight analysts, providing guidance, training, and performance evaluations.
- Conduct thorough market research and industry analysis to identify trends and develop innovative freight strategies.
- Collaborate with cross-functional teams to align freight strategies with overall business objectives.
- Develop and implement robust transportation networks to ensure timely and cost-effective delivery of goods.
- Manage and control demurrage and detention charges to minimize associated costs and avoid supply chain delays.
Frequently Asked Questions (FAQ’s) For General Freight Agent
What is the role of a General Freight Agent?
A General Freight Agent is responsible for managing the transportation of goods for businesses. They negotiate rates with carriers, develop and implement freight management systems, and manage teams of freight analysts. They also collaborate with other departments to ensure that freight strategies are aligned with business objectives.
What are the qualifications for a General Freight Agent?
General Freight Agents typically have a bachelor’s degree in transportation management or a related field. They also have experience in logistics, freight management, and negotiation. Additionally, they are proficient in transportation management software and have excellent communication and interpersonal skills.
What are the key responsibilities of a General Freight Agent?
The key responsibilities of a General Freight Agent include negotiating freight rates, developing and implementing freight management systems, managing teams of freight analysts, conducting market research, collaborating with cross-functional teams, and developing and implementing transportation networks.
What are the career prospects for a General Freight Agent?
General Freight Agents can advance to management positions, such as Transportation Manager or Logistics Manager. They may also start their own freight brokerage or consulting firm.
What are the key skills for a General Freight Agent?
The key skills for a General Freight Agent include negotiation, transportation management, customer service, logistics planning, freight quoting, and carrier management.
What is the salary range for a General Freight Agent?
The salary range for a General Freight Agent varies depending on experience, location, and company size. According to Indeed, the average salary for a General Freight Agent in the United States is $76,500 per year.
What are the benefits of working as a General Freight Agent?
The benefits of working as a General Freight Agent include a competitive salary, opportunities for advancement, and the opportunity to work in a dynamic and challenging environment.
What are the challenges of working as a General Freight Agent?
The challenges of working as a General Freight Agent include the need to be constantly aware of market trends, the need to negotiate effectively with carriers, and the need to manage a team of freight analysts.