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Karter Moore
Health Unit Clerk
Summary
Highly competent Health Unit Clerk with 5+ years of experience in the healthcare industry. Proven ability to handle high-volume patient interactions, manage medical records, and provide exceptional customer service. Proficient in electronic health records systems, insurance verification, and patient scheduling. Dedicated to ensuring patient confidentiality and adhering to HIPAA regulations.
Education
Associate Degree in Health Information Technology
December 2016
Skills
- Patient Registration
- Medical Records Management
- Insurance Verification and Processing
- Appointment Scheduling and Management
- Data Entry and Retrieval
- Patient Triage and Screening
Work Experience
Health Unit Clerk
- Provided excellent customer service, resolving patient inquiries and addressing concerns.
- Utilized medical terminology and coding systems accurately.
- Monitored patient flow and ensured timely processing of paperwork.
- Adhered to all HIPPA regulations and maintained patient confidentiality.
Health Unit Clerk
- Assisted over 100 patients daily with medical history intake, vitals, and insurance verification.
- Maintained accurate and confidential patient records using electronic health records systems.
- Scheduled appointments, processed insurance claims, and provided support to medical staff.
- Collaborated with physicians, nurses, and other healthcare providers to ensure efficient patient care.
Accomplishments
- Developed and implemented a new filing system that streamlined medical record retrieval, reducing search time by 25%.
- Trained and mentored new Health Unit Clerks, successfully onboarding 5 team members within a year.
- Created and maintained a comprehensive patient database, ensuring accurate and uptodate medical information.
- Developed a quality assurance process for medical record documentation, resulting in a 15% increase in accuracy.
- Streamlined patient intake process by 30% through the implementation of digital checkin and automated appointment reminders.
Awards
- Received Employee of the Quarter award for consistently exceeding expectations in patient care and administrative support.
- Honorable mention at the Health Unit Clerk Excellence Awards for outstanding performance in insurance verification and billing.
- Recipient of the Patient Advocate Award for exceptional skills in communicating with and supporting patients.
- Recognition in the Healthcare Hero newsletter for going above and beyond in assisting patients during a hospital emergency.
Certificates
- Certified Health Unit Clerk (CHUC)
- Certified Medical Administrative Assistant (CMAA)
- Certified Patient Services Representative (CPSR)
- Certified Health Information Technician (CHIT)
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How To Write Resume For Health Unit Clerk
- Quantify your accomplishments with specific metrics whenever possible.
- Highlight your customer service skills and experience in dealing with diverse patient populations.
- Showcase your knowledge of medical terminology, coding systems, and HIPAA regulations.
- Proofread your resume carefully for any errors before submitting it.
Essential Experience Highlights for a Strong Health Unit Clerk Resume
- Greet and register patients, collecting demographic and medical history information
- Verify patient insurance coverage and process claims
- Schedule appointments and manage patient flow
- Maintain accurate and confidential patient records using electronic health records systems
- Provide support to medical staff, including physicians and nurses
- Monitor patient flow and ensure timely processing of paperwork
Frequently Asked Questions (FAQ’s) For Health Unit Clerk
What are the key skills required for a Health Unit Clerk?
Key skills for a Health Unit Clerk include patient registration, medical records management, insurance verification and processing, appointment scheduling and management, data entry and retrieval, patient triage and screening, and customer service.
What is the average salary for a Health Unit Clerk?
According to the U.S. Bureau of Labor Statistics, the median annual salary for Health Unit Clerks was $37,780 in May 2021.
What are the career prospects for Health Unit Clerks?
Health Unit Clerks can advance their careers by gaining experience and certifications. They may move into roles such as Medical Records Technician, Patient Care Coordinator, or Office Manager.
What is the work environment like for Health Unit Clerks?
Health Unit Clerks typically work in a fast-paced environment with a lot of patient interaction. They may work in hospitals, clinics, or other healthcare settings.
What are the educational requirements for Health Unit Clerks?
Most Health Unit Clerks have a high school diploma or equivalent. Some employers may prefer candidates with an associate degree in health information technology or a related field.