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Nicholas White
Hotel Night Auditor
Summary
Highly motivated and experienced Night Auditor with a proven track record of over 5 years in the hospitality industry. Adept at managing all aspects of night audit operations, including financial reconciliation, guest service, and report preparation. Proven ability to work independently and as part of a team to ensure smooth hotel operations.
Education
Bachelor of Science in Hospitality Management
May 2017
Skills
- Night Audit Procedures
- Guest Service
- Reservation Management
- Room Assignment and Registration
- Front Desk Operations
- Cashiering
Work Experience
Hotel Night Auditor
- Monitored and resolved guest inquiries and complaints promptly and professionally.
- Collaborated with front desk staff, housekeeping, and other departments to ensure smooth hotel operations.
- Utilized hotel management software, such as Opera PMS, to manage reservations, billing, and accounting functions.
- Developed and implemented standardized operating procedures to enhance efficiency and accuracy of night audit processes.
Hotel Night Auditor
- Accurately reconciled and settled daily financial transactions, including room revenue, incidentals, and external charges.
- Processed guest checkins and checkouts, ensuring a seamless and efficient experience for over 2,000 guests per month.
- Prepared and balanced daily night audit reports, ensuring accuracy and compliance with accounting standards.
- Maintained detailed records of hotel occupancy, revenue, and cash flow for management analysis.
Accomplishments
- Successfully implemented a new accounting system, reducing errors by 20%
- Developed a new process for handling guest checkouts, saving 15 minutes per checkout
- Led a team that redesigned the hotels night audit procedures, improving efficiency by 30%
- Developed a new training program for night auditors, reducing training time by 25%
- Identified and resolved a major accounting discrepancy, saving the hotel over $10,000
Awards
- Recognized as Employee of the Month for exceptional performance in Night Auditing
- Received the Night Auditor of the Year award from the Local Hotel Association
- Honored with the Presidents Award for outstanding audit practices
- Recognized for achieving the highest accuracy rating in night audits for the region
Certificates
- Certified Night Auditor (CNA)
- Certified Guest Service Professional (CGSP)
- Certified Hospitality Supervisor (CHS)
- Certified Meeting Professional (CMP)
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How To Write Resume For Hotel Night Auditor
- Highlight your experience in night audit operations and your ability to manage financial transactions accurately.
- Showcase your customer service skills and ability to resolve guest issues promptly and professionally.
- Emphasize your knowledge of hotel management software and your ability to use it effectively.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact on the hotel’s operations.
Essential Experience Highlights for a Strong Hotel Night Auditor Resume
- Reconcile and settle daily financial transactions, including room revenue, incidentals, and external charges.
- Process guest check-ins and check-outs, ensuring a seamless and efficient experience for guests.
- Prepare and balance daily night audit reports, ensuring accuracy and compliance with accounting standards.
- Maintain detailed records of hotel occupancy, revenue, and cash flow for management analysis.
- Monitor and resolve guest inquiries and complaints promptly and professionally.
- Collaborate with front desk staff, housekeeping, and other departments to ensure smooth hotel operations.
Frequently Asked Questions (FAQ’s) For Hotel Night Auditor
What are the key responsibilities of a Night Auditor?
The key responsibilities of a Night Auditor include reconciling financial transactions, processing guest check-ins and check-outs, preparing night audit reports, maintaining hotel records, and resolving guest inquiries.
What skills are required to be a successful Night Auditor?
To be a successful Night Auditor, you need to have strong financial management skills, customer service skills, and a good understanding of hotel operations. You should also be able to work independently and as part of a team, and be able to handle a fast-paced environment.
What are the career opportunities for Night Auditors?
With experience, Night Auditors can advance to roles such as Assistant Manager, Front Office Manager, or General Manager. They can also move into other areas of the hospitality industry, such as sales or marketing.
What is the salary range for Night Auditors?
The salary range for Night Auditors can vary depending on experience, location, and the size of the hotel. According to Salary.com, the average salary for Night Auditors in the United States is around $15.00 per hour.
What are the benefits of working as a Night Auditor?
Some of the benefits of working as a Night Auditor include a flexible work schedule, opportunities for advancement, and the chance to learn about the hotel industry. Night Auditors can also earn overtime pay and other benefits, such as health insurance and paid time off.