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Corey Bennett
Hotel Recreational Facilities Manager
Summary
Highly accomplished Hotel Recreational Facilities Manager with over 7 years of experience in the hospitality industry. Proven ability to manage and supervise a team of 50+ recreational staff, develop and implement innovative recreational programs, establish effective partnerships with local sporting and leisure organizations, optimize and streamline recreational facility operations, successfully implement new technology solutions, collaborate with the marketing team to develop targeted promotional campaigns, and develop and maintain comprehensive safety and emergency protocols. Skilled in pool maintenance and repair, hot tub maintenance and repair, fitness equipment maintenance and repair, electrical systems maintenance and repair, HVAC systems maintenance and repair, and plumbing systems maintenance and repair.
Education
Bachelor’s degree in Hospitality Management
August 2016
Skills
- Pool Maintenance and Repair
- Hot Tub Maintenance and Repair
- Fitness Equipment Maintenance and Repair
- Electrical Systems Maintenance and Repair
- HVAC Systems Maintenance and Repair
- Pluming Systems Maintenance and Repair
Work Experience
Hotel Recreational Facilities Manager
- Successfully implemented new technology solutions, such as automated booking systems and mobile fitness apps, to enhance guest convenience.
- Collaborated with the marketing team to develop targeted promotional campaigns that increased recreational facility revenue by 20%.
- Developed and maintained comprehensive safety and emergency protocols for all recreational facilities, ensuring guest and staff wellbeing.
- Conducted regular inspections and maintenance of recreational facilities to ensure compliance with industry standards and guest safety.
Hotel Recreational Facilities Manager
- Managed and supervised a team of 50+ recreational staff, ensuring exceptional guest satisfaction and adherence to safety protocols.
- Developed and implemented innovative recreational programs that increased guest engagement by 25% and revenue by 15%.
- Established effective partnerships with local sporting and leisure organizations to expand the hotels recreational offerings.
- Optimized and streamlined recreational facility operations, reducing operating costs by 10% while improving efficiency.
Accomplishments
- Increased the guest satisfaction rate for recreational facilities by 15% by implementing new programs and amenities, such as guided hikes, yoga classes, and movie nights
- Developed and implemented a comprehensive maintenance program that reduced recreational equipment downtime by 20%
- Successfully managed a team of 10 recreational staff, providing training and performance evaluations to ensure highquality guest service
- Improved the profitability of recreational facilities by 10% through strategic pricing and revenue optimization techniques
- Successfully led the planning and execution of a major renovation project for the hotels recreational facilities, ensuring minimal disruption to guest services
Awards
- Received the Hotel Recreation Facility Manager of the Year award from the Hospitality Industry Association
- Recognized by TripAdvisor with a Certificate of Excellence for exceptional guest experience in recreational facilities
- Won the Sustainability Award from the Hotel Association for innovative initiatives in energy conservation within recreational facilities
- Received the Best Hotel Recreation Facility Design award for creating an inviting and functional outdoor space that exceeded guest expectations
Certificates
- Certified Hotel Recreation Professional (CHRP)
- Certified Pool Operator (CPO)
- Certified Pool and Spa Operator (CPO/CSPO)
- American Red Cross Lifeguard and CPR Certification
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How To Write Resume For Hotel Recreational Facilities Manager
- Highlight your experience in managing and supervising a team of recreational staff.
- Quantify your accomplishments, such as increasing guest engagement and revenue.
- Showcase your ability to develop and implement innovative recreational programs.
- Emphasize your skills in optimizing and streamlining recreational facility operations.
- Demonstrate your knowledge of safety and emergency protocols.
- Include a call to action, such as inviting the reader to contact you for more information.
Essential Experience Highlights for a Strong Hotel Recreational Facilities Manager Resume
- Managed and supervised a team of 50+ recreational staff, ensuring exceptional guest satisfaction and adherence to safety protocols.
- Developed and implemented innovative recreational programs that increased guest engagement by 25% and revenue by 15%.
- Established effective partnerships with local sporting and leisure organizations to expand the hotel’s recreational offerings.
- Optimized and streamlined recreational facility operations, reducing operating costs by 10% while improving efficiency.
- Successfully implemented new technology solutions, such as automated booking systems and mobile fitness apps, to enhance guest convenience.
- Collaborated with the marketing team to develop targeted promotional campaigns that increased recreational facility revenue by 20%.
- Developed and maintained comprehensive safety and emergency protocols for all recreational facilities, ensuring guest and staff wellbeing.
Frequently Asked Questions (FAQ’s) For Hotel Recreational Facilities Manager
What are the key responsibilities of a Hotel Recreational Facilities Manager?
The key responsibilities of a Hotel Recreational Facilities Manager include managing and supervising a team of recreational staff, developing and implementing innovative recreational programs, establishing effective partnerships with local sporting and leisure organizations, optimizing and streamlining recreational facility operations, successfully implementing new technology solutions, collaborating with the marketing team to develop targeted promotional campaigns, and developing and maintaining comprehensive safety and emergency protocols.
What are the qualifications for a Hotel Recreational Facilities Manager?
The qualifications for a Hotel Recreational Facilities Manager typically include a bachelor’s degree in hospitality management or a related field, as well as several years of experience in the hospitality industry. Additional qualifications may include experience in managing and supervising a team, developing and implementing recreational programs, and knowledge of safety and emergency protocols.
What are the career prospects for a Hotel Recreational Facilities Manager?
The career prospects for a Hotel Recreational Facilities Manager are generally positive. As the hospitality industry continues to grow, the demand for qualified recreational facilities managers is expected to increase. With experience, a Hotel Recreational Facilities Manager can advance to positions such as Director of Recreation or General Manager.
What are the challenges of being a Hotel Recreational Facilities Manager?
The challenges of being a Hotel Recreational Facilities Manager can include managing a large team of staff, ensuring the safety of guests, and keeping up with the latest trends in the hospitality industry. Additionally, Hotel Recreational Facilities Managers may need to work long hours, including weekends and holidays.
What are the rewards of being a Hotel Recreational Facilities Manager?
The rewards of being a Hotel Recreational Facilities Manager can include working in a fast-paced and dynamic environment, making a difference in the lives of guests, and developing a career in the hospitality industry.
What are the skills required to be a successful Hotel Recreational Facilities Manager?
The skills required to be a successful Hotel Recreational Facilities Manager include strong communication and interpersonal skills, the ability to manage a team, and knowledge of safety and emergency protocols. Additionally, Hotel Recreational Facilities Managers should be creative and innovative, and have a passion for the hospitality industry.