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Gage Brooks
Lens and Frames Prescription Clerk
Summary
A highly proficient and results-oriented Lens and Frames Prescription Clerk with a proven track record of processing over 500 prescriptions daily. Possesses a deep understanding of lens and frame design, ensuring accurate prescription interpretation and personalized recommendations to customers. Adept at verifying insurance coverage, processing claims, and maintaining inventory efficiently. Committed to providing exceptional customer service, resolving queries promptly and professionally, and adhering to all regulatory and safety protocols.
Key skills include:
- Customer Service
- HIPAA Compliance
- Knowledge of Lens and Frame Design
- Optical Dispensing
- Patient Engagement
- Prescription Dispensing
Education
Bachelor of Science in Optical Dispensing
September 2017
Skills
- Customer Service
- HIPAA Compliance
- Knowledge of Lens and Frame Design
- Optical Dispensing
- Patient Engagement
- Prescription Dispensing
Work Experience
Lens and Frames Prescription Clerk
- Collaborated with optometrists to ensure accurate prescription interpretation and lens recommendations.
- Utilized industrystandard software to process prescriptions and manage inventory.
- Provided exceptional customer service, resolving queries promptly and professionally.
- Adhered to all regulatory and safety protocols, maintaining a safe and compliant work environment.
Lens and Frames Prescription Clerk
- Processed over 500 prescriptions per day, ensuring accuracy and timely delivery.
- Verified insurance coverage and processed claims efficiently, reducing turnaround time.
- Assisted customers with frame selection and lens recommendations, providing personalized advice.
- Maintained inventory of frames and lenses, ensuring availability for customers.
Accomplishments
- Conducted thorough vision screenings and analyzed prescriptions to ensure proper lens and frame selection.
- Collaborated with optometrists to determine the best lens materials and coatings based on patient needs.
- Processed a high volume of prescriptions accurately and efficiently, ensuring minimal turnaround time.
- Implemented a new inventory management system, reducing stock discrepancies by 20%.
- Trained new staff members on proper lens and frame handling, ensuring compliance with industry standards.
Awards
- Recognized for exceptional customer service skills by the American Board of Opticianry (ABO)
- Awarded the Lens Crafters Employee of the Year for consistently exceeding sales targets and providing outstanding customer service
- Received the Top Performer award for consistently meeting and exceeding operational efficiency standards
- Acknowledged by the National Association of Vision Care Professionals (NAVCP) for commitment to professional development and ethical practices
Certificates
- American Board of Opticianry (ABO) Certification
- National Contact Lens Examiners (NCLE) Certification
- Certified Optician (CO)
- American Optometric Association (AOA) Certified
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How To Write Resume For Lens and Frames Prescription Clerk
- Highlight your expertise in lens and frame design, emphasizing your ability to provide personalized recommendations to customers.
- Quantify your accomplishments whenever possible, using specific numbers and metrics to demonstrate your impact on the business.
- Showcase your customer service skills, emphasizing your ability to resolve queries promptly and professionally.
- Obtain relevant certifications, such as the Certified Optical Dispensing Technician (CODT) or Certified Optician (CO), to enhance your credibility.
Essential Experience Highlights for a Strong Lens and Frames Prescription Clerk Resume
- Process prescriptions accurately and efficiently, ensuring timely delivery.
- Verify insurance coverage and process claims promptly, reducing turnaround time.
- Assist customers in frame selection and lens recommendations, providing personalized advice.
- Maintain inventory of frames and lenses, ensuring availability for customers.
- Collaborate with optometrists to ensure accurate prescription interpretation and lens recommendations.
- Utilize industry-standard software to process prescriptions and manage inventory.
- Provide exceptional customer service, resolving queries promptly and professionally.
Frequently Asked Questions (FAQ’s) For Lens and Frames Prescription Clerk
What are the key responsibilities of a Lens and Frames Prescription Clerk?
The key responsibilities of a Lens and Frames Prescription Clerk include processing prescriptions accurately, verifying insurance coverage, assisting customers with frame selection and lens recommendations, maintaining inventory, collaborating with optometrists, utilizing industry-standard software, and providing exceptional customer service.
What skills are required to be a successful Lens and Frames Prescription Clerk?
To be a successful Lens and Frames Prescription Clerk, you will need strong customer service skills, HIPAA compliance knowledge, knowledge of lens and frame design, optical dispensing skills, patient engagement skills, prescription dispensing skills, and proficiency in industry-standard software.
What is the career outlook for Lens and Frames Prescription Clerks?
The career outlook for Lens and Frames Prescription Clerks is expected to grow faster than average in the coming years due to the increasing demand for eye care services and the aging population.
What are the earning prospects for Lens and Frames Prescription Clerks?
The earning prospects for Lens and Frames Prescription Clerks vary depending on experience, location, and employer. However, according to the U.S. Bureau of Labor Statistics, the median annual salary for Ophthalmic Dispensing Technicians, which includes Lens and Frames Prescription Clerks, was $38,720 in May 2021.
What are the educational requirements to become a Lens and Frames Prescription Clerk?
To become a Lens and Frames Prescription Clerk, you typically need a high school diploma or equivalent and formal training in optical dispensing from an accredited program.
What are the steps to becoming a certified Lens and Frames Prescription Clerk?
To become a certified Lens and Frames Prescription Clerk, you can obtain the Certified Optical Dispensing Technician (CODT) or Certified Optician (CO) credential from the American Board of Opticianry (ABO).