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Judd Cooper
Mail Service Coordinator
Summary
Highly motivated and experienced Mail Service Coordinator with a proven track record of success in managing mailroom operations, optimizing processes, and ensuring compliance with security and privacy regulations. Demonstrated expertise in mail processing, sorting and distribution, customer service, and communication. Implemented new procedures and systems that resulted in significant efficiency gains and cost savings for the organization. Skilled in training and managing staff, negotiating favorable postage rates, and integrating mail sorting equipment with enterprise systems.
Key achievements include establishing new mailroom procedures that increased efficiency by 15%, designing and optimizing mail sorting and distribution systems that reduced processing time by 20%, managing a team of 10 mailroom staff, ensuring adherence to best practices and security protocols, negotiating favorable postage rates with carriers, saving the company over $10,000 annually, and developing and implementing a mail tracking system, providing realtime visibility of mail shipments.
Education
Bachelor’s Degree in Business Administration
September 2016
Skills
- Mail Processing
- Sorting and Distributing Mail
- Operating Mail Sorting Equipment
- Managing Mailroom Operations
- Customer Service
- Communication Skills
Work Experience
Mail Service Coordinator
- Developed and implemented a mail tracking system, providing realtime visibility of mail shipments.
- Collaborated with IT to integrate mail sorting equipment with the companys enterprise system.
- Trained new mailroom staff on industry best practices and quality standards.
- Conducted regular audits and inspections to ensure compliance with mail security and privacy regulations.
Mail Service Coordinator
- Established and implemented new mailroom procedures, resulting in a 15% increase in efficiency.
- Designed and optimized mail sorting and distribution systems, reducing processing time by 20%.
- Managed a team of 10 mailroom staff, ensuring adherence to best practices and security protocols.
- Negotiated favourable postage rates with carriers, saving the company over $10,000 annually.
Accomplishments
- Developed and implemented a new mail sorting system that reduced processing time by 15% and increased accuracy by 10%
- Negotiated with vendors to secure discounted rates for mail supplies, resulting in a 5% reduction in operating costs
- Collaborated with the IT department to implement a new mail tracking system, providing realtime visibility into mail delivery status
- Established and maintained strong relationships with key stakeholders, including postmasters, mail carriers, and customers
- Developed and delivered training programs for mail carriers on proper mail sorting, handling, and delivery techniques
Awards
- National Mail Service Excellence Award for exceeding industry benchmarks in mail processing efficiency
- Regional Mail Service Coordinator of the Year Award for outstanding performance in managing mail operations
- Mail Service Innovation Award for developing a unique solution to improve mail tracking and delivery efficiency
- Mail Service Safety Award for creating and implementing a comprehensive safety program that reduced workplace injuries by 20%
Certificates
- Certified Mail Service Representative (CMSR)
- Certified Mail Processing Technician (CMPT)
- OSHA Mailroom Safety Certification
- Lean Six Sigma Green Belt
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How To Write Resume For Mail Service Coordinator
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Highlight your skills and experience in mail processing, sorting, and distribution.
Mail Service Coordinators are responsible for managing the flow of mail within an organization, so it’s important to be able to demonstrate your expertise in this area. - –
Quantify your accomplishments.
When describing your experience, be sure to use specific numbers to quantify your accomplishments. This will help potential employers see the impact of your work. - –
Showcase your customer service skills.
Mail Service Coordinators often interact with customers, so it’s important to be able to demonstrate your ability to provide excellent customer service. - –
Be detail-oriented.
Mail Service Coordinators need to be able to pay attention to detail and follow procedures carefully. If you can demonstrate your attention to detail in your resume, it will increase your chances of getting hired. - –
Be organized and efficient.
Mail Service Coordinators need to be able to manage their time and resources effectively. If you can demonstrate your organizational and efficiency skills in your resume, it will increase your chances of success in this role.
Essential Experience Highlights for a Strong Mail Service Coordinator Resume
- Establish and implement new mailroom procedures to improve efficiency and streamline operations.
- Design and optimize mail sorting and distribution systems to reduce processing time and increase accuracy.
- Manage a team of mailroom staff, providing training, guidance, and support.
- Negotiate favorable postage rates with carriers to reduce mailing costs.
- Develop and implement mail tracking systems to provide real-time visibility of mail shipments.
- Collaborate with IT to integrate mail sorting equipment with the company’s enterprise system.
- Conduct regular audits and inspections to ensure compliance with mail security and privacy regulations.
Frequently Asked Questions (FAQ’s) For Mail Service Coordinator
What are the key responsibilities of a Mail Service Coordinator?
Mail Service Coordinators are responsible for managing the flow of mail within an organization. This includes sorting, distributing, and tracking mail, as well as negotiating postage rates and managing mailroom staff. They may also be responsible for developing and implementing mailroom procedures, as well as training new staff.
What are the qualifications for a Mail Service Coordinator?
Mail Service Coordinators typically have a high school diploma or equivalent, as well as experience in mailroom operations. Some employers may prefer candidates with a bachelor’s degree in business administration or a related field. Certification in mailroom management is also beneficial.
What are the career prospects for a Mail Service Coordinator?
Mail Service Coordinators can advance to management positions within the mailroom, such as Mailroom Supervisor or Mailroom Manager. They may also move into other areas of operations management, such as logistics or supply chain management.
What is the average salary for a Mail Service Coordinator?
The average salary for a Mail Service Coordinator is $35,000 per year. However, salaries can vary depending on experience, location, and employer.
What are the benefits of working as a Mail Service Coordinator?
Mail Service Coordinators enjoy a number of benefits, including job security, a stable work environment, and the opportunity to work with a variety of people. They also have the opportunity to make a difference in the day-to-day operations of their organization.
What are the challenges of working as a Mail Service Coordinator?
Mail Service Coordinators can face a number of challenges, including high workloads, tight deadlines, and the need to be detail-oriented. They may also have to work in a fast-paced environment and may have to deal with difficult customers.
What are the most important skills for a Mail Service Coordinator?
The most important skills for a Mail Service Coordinator include attention to detail, organizational skills, customer service skills, and the ability to work independently.
What is the future of the Mail Service Coordinator profession?
The future of the Mail Service Coordinator profession is stable. Although electronic communication is becoming more common, there will always be a need for mail services. As a result, Mail Service Coordinators will continue to be in demand.