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Francis Bennett
Manager of Staff Training and Development
Summary
Seasoned Manager of Staff Training and Development with 8+ years of experience in developing and implementing comprehensive training programs that have consistently led to significant improvements in employee productivity. Proven ability to identify and prioritize training needs, design and deliver customized training solutions, and evaluate the effectiveness of programs using a variety of assessment methods. Demonstrated expertise in instructional design, training needs analysis, learning management systems, facilitation skills, curriculum development, and mentoring and coaching. Highly motivated and results-oriented with a passion for developing and empowering staff.
Education
Bachelor’s degree in Human Resources Management or a related field
October 2015
Skills
- Instructional Design
- Training Needs Analysis
- Learning Management Systems (LMS)
- Facilitation Skills
- Curriculum Development
- Mentoring and Coaching
Work Experience
Manager of Staff Training and Development
- Developed and maintained relationships with external training providers to ensure access to the latest educational resources.
- Facilitated workshops and delivered presentations on a variety of staff training and development topics.
- Created and managed training materials, including online modules, workbooks, and job aids.
- Coached and mentored staff members to support their professional growth and development.
Manager of Staff Training and Development
- Developed and implemented a comprehensive staff training and development program that resulted in a 20% increase in employee productivity.
- Led the design and delivery of customized training solutions tailored to the specific needs of different departments and job roles.
- Evaluated the effectiveness of training programs using pre and posttraining assessments, surveys, and other data collection methods.
- Collaborated with senior management to identify and prioritize staff training and development needs.
Accomplishments
- Designed and implemented a blended learning program that combined online modules, interactive simulations, and onthejob training, resulting in a 15% reduction in training time and a 20% increase in knowledge retention.
- Collaborated with crossfunctional teams to identify skill gaps and develop customized training programs tailored to specific business objectives, leading to an 8% increase in employee performance.
- Established a talent management system that identified highpotential employees and provided targeted development opportunities, contributing to a 12% increase in managerial promotions within the organization.
- Developed and delivered a comprehensive onboarding program that reduced employee turnover by 10% by providing new hires with the necessary knowledge, skills, and support to succeed in their roles.
- Created an employee development portal that provided access to a variety of training resources, including elearning modules, videos, and articles, leading to a 15% increase in employee selfdirected learning.
Awards
- Won the National Excellence Award for Training and Development for developing a highly effective training program that resulted in a 25% increase in employee productivity.
- Received the Presidents Award for Outstanding Contributions to Staff Development for implementing a comprehensive mentoring program that fostered leadership skills and career growth for emerging managers.
- Granted the Training Industry Leader Award for developing and delivering innovative training solutions that significantly improved employee engagement and retention rates.
Certificates
- Certified Professional in Learning and Performance (CPLP)
- Certified Training and Development Professional (CTDP)
- Associate Professional in Talent Development (APTD)
- Project Management Professional (PMP)
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How To Write Resume For Manager of Staff Training and Development
Highlight your accomplishments:
Quantify your achievements with specific metrics and data whenever possible. For example, instead of saying “Developed and implemented a training program,” you could say “Developed and implemented a training program that resulted in a 20% increase in employee productivity.”Use strong action verbs:
Use active language and strong action verbs to describe your responsibilities and accomplishments. For example, instead of saying “Responsible for training,” you could say “Developed and delivered training programs.”Tailor your resume to the job description:
Carefully review the job description and identify the keywords and skills that are most relevant to the position. Highlight these skills and experiences in your resume to demonstrate your qualifications.Proofread carefully:
Before submitting your resume, proofread it carefully for any errors in grammar, spelling, or formatting. A polished and error-free resume will make a positive impression on potential employers.Get feedback from others:
Ask a friend, family member, or career counselor to review your resume and provide feedback. They may be able to offer suggestions for improvement that you may have overlooked.
Essential Experience Highlights for a Strong Manager of Staff Training and Development Resume
- Develop and implement comprehensive staff training and development programs that align with organizational goals and objectives.
- Conduct thorough training needs assessments to identify and prioritize training requirements for different departments and job roles.
- Design and deliver customized training solutions that cater to the specific needs of learners, utilizing a variety of delivery methods.
- Develop and maintain training materials, including online modules, workbooks, and job aids, to support learning and development.
- Evaluate the effectiveness of training programs through pre- and post-training assessments, surveys, and other data collection methods.
- Collaborate with senior management to identify and prioritize staff training and development needs, ensuring alignment with business strategies.
- Coach and mentor staff members to support their professional growth and development, providing guidance and resources for career advancement.
- Maintain relationships with external training providers and industry experts to stay abreast of the latest training trends and best practices.
Frequently Asked Questions (FAQ’s) For Manager of Staff Training and Development
What are the key skills and qualifications required to become a successful Manager of Staff Training and Development?
The key skills and qualifications required to become a successful Manager of Staff Training and Development include instructional design, training needs analysis, learning management systems, facilitation skills, curriculum development, mentoring and coaching, project management, communication, and interpersonal skills.
What are the typical responsibilities of a Manager of Staff Training and Development?
The typical responsibilities of a Manager of Staff Training and Development include developing and implementing training programs, conducting training needs assessments, designing and delivering training solutions, evaluating the effectiveness of training programs, collaborating with senior management, coaching and mentoring staff members, and maintaining relationships with external training providers.
What are the career prospects for a Manager of Staff Training and Development?
The career prospects for a Manager of Staff Training and Development are positive, with a growing demand for qualified professionals in this field. With experience and additional qualifications, individuals can advance to more senior roles, such as Director of Training and Development or Chief Learning Officer.
What is the average salary for a Manager of Staff Training and Development?
The average salary for a Manager of Staff Training and Development in the United States is around $100,000 per year. However, salaries can vary depending on factors such as experience, location, and industry.
What are the top companies that hire Managers of Staff Training and Development?
Some of the top companies that hire Managers of Staff Training and Development include Google, Microsoft, Amazon, Apple, and IBM.
What are the steps to becoming a Manager of Staff Training and Development?
The steps to becoming a Manager of Staff Training and Development typically include earning a bachelor’s degree in human resources management or a related field, gaining experience in training and development, obtaining relevant certifications, and developing a strong network.
What are the challenges faced by Managers of Staff Training and Development?
Some of the challenges faced by Managers of Staff Training and Development include keeping up with the latest training trends, developing engaging and effective training programs, and measuring the return on investment for training initiatives.
What are the key trends in the field of staff training and development?
Some of the key trends in the field of staff training and development include the use of technology for training delivery, the increasing demand for personalized learning experiences, and the focus on developing soft skills.