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Roland Anderson
Medical Collector
Summary
Highly accomplished Medical Collector with proven success in managing patient accounts, resolving disputes, implementing patient outreach strategies, and maintaining HIPAA compliance. Consistently exceeded collection targets and negotiated favorable payment plans with patients. Managed a team of collection specialists and developed a standardized collection process to ensure consistency and efficiency. Proficient in insurance knowledge, medical terminology, negotiation, and collections software.
Education
Bachelor’s Degree in Business Administration or Healthcare Management
October 2016
Skills
- Insurance Knowledge
- HIPAA Compliance
- Medical Terminology
- Negotiation
- Collections Software Proficiency
- Data Entry
Work Experience
Medical Collector
- Collaborated with healthcare providers to understand patient medical histories and determine appropriate payment plans.
- Managed a team of collection specialists, providing guidance and support to maximize performance.
- Utilized skiptracing techniques to locate patients with outstanding balances and ensure timely collection.
- Developed and implemented a standardized collection process to ensure consistency and efficiency.
Medical Collector
- Managed a portfolio of over 500 patient accounts, exceeding collection targets by 15% in Q4 2022.
- Negotiated and resolved outstanding medical bills with patients, resulting in a 90% success rate in resolving disputes.
- Developed and implemented a comprehensive patient outreach strategy, which increased collection rates by 10%.
- Utilized HIPAAcompliant software to maintain patient data confidentiality and ensure compliance.
Accomplishments
- Collaborated with other teams to develop and implement a new process, resulting in a 20% increase in collections recovery rate.
- Negotiated and secured payment agreements with over 1,000 customers, achieving a high customer satisfaction rating of 95%.
- Improved communication and outreach efforts, leading to a 15% reduction in pastdue accounts.
- Developed and implemented a comprehensive training program for new hires, which reduced onboarding time by 25%.
- Streamlined insurance verification and billing processes, resulting in a 10% reduction in outstanding claims.
Awards
- Received Collector of the Year award for outstanding performance in managing highvolume accounts
- Recognized as Top Performer for consistent success in collecting payments from difficulttoreach patients
- Nominated for Employee of the Quarter for exceptional contributions to the collection team
- Received Certificate of Excellence for maintaining compliance with HIPAA regulations
Certificates
- Certified Medical Collector (CMC)
- Certified Healthcare Revenue Cycle Professional (CHRC)
- Certified Credit and Collection Professional (CCCP)
- Certified Revenue Recovery Specialist (CRRS)
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How To Write Resume For Medical Collector
- Highlight your experience in medical billing and collection.
- Demonstrate your negotiation and communication skills by providing specific examples.
- Showcase your knowledge of HIPAA compliance and medical terminology.
- Quantify your accomplishments with specific metrics and results.
- Tailor your resume to the specific job description and company you are applying to.
Essential Experience Highlights for a Strong Medical Collector Resume
- Managed a portfolio of over 500 patient accounts, exceeding collection targets by 15%
- Negotiated and resolved outstanding medical bills with patients, resulting in a 90% success rate in resolving disputes
- Developed and implemented a comprehensive patient outreach strategy, which increased collection rates by 10%
- Collaborated with healthcare providers to understand patient medical histories and determine appropriate payment plans
- Managed a team of collection specialists, providing guidance and support to maximize performance
- Utilized skiptracing techniques to locate patients with outstanding balances and ensure timely collection
- Developed and implemented a standardized collection process to ensure consistency and efficiency
Frequently Asked Questions (FAQ’s) For Medical Collector
What is the average salary for a Medical Collector?
The average salary for a Medical Collector in the United States is $45,000 per year.
What are the job growth prospects for Medical Collectors?
The job growth for Medical Collectors is expected to grow 7% from 2020 to 2030.
What are the educational requirements for a Medical Collector?
A high school diploma or equivalent is typically required for a Medical Collector position. Some employers may prefer a college degree in business or healthcare.
What are the essential skills for a Medical Collector?
Medical Collectors should have strong communication and negotiation skills. They should also be proficient in medical billing and collections procedures.
What is the work environment for a Medical Collector like?
Medical Collectors typically work in an office setting and may have to work overtime or weekends to meet deadlines.
What are the career advancement opportunities for Medical Collectors?
With experience, Medical Collectors can advance to positions such as Collection Supervisor or Manager.
What are the challenges of being a Medical Collector?
Medical Collectors may face challenges such as dealing with angry or upset patients and having to make difficult decisions about payment plans.