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Orlando Mitchell
Medical Office Clerk
Summary
Highly proficient Medical Office Clerk with 5+ years of experience in managing medical records, insurance billing and coding, patient registration, and administrative tasks. Proven ability to process over 200 patient charts per day, ensuring accuracy and completeness of medical records. Demonstrated expertise in scheduling and confirming patient appointments, resulting in a 15% reduction in noshows. Skilled in managing patient insurance verification and authorization processes, leading to a 20% increase in reimbursements. Proficient in preparing and submitting medical insurance claims, ensuring timely reimbursement and minimizing denials. Assisted with coding and billing procedures, ensuring compliance with industry regulations and maximizing revenue. Maintained patient confidentiality and protected sensitive information in accordance with HIPAA regulations. Provided excellent customer service to patients and staff, resolving inquiries and enhancing patient satisfaction. Managed office supplies and equipment, ensuring smooth daily operations.
Education
Associate Degree in Medical Office Administration
April 2015
Skills
- Medical Terminology
- Insurance Billing and Coding
- Patient Registration
- HIPAA Compliance
- Electronic Health Records (EHR)
- Appointment Scheduling
Work Experience
Medical Office Clerk
- Assisted with coding and billing procedures, ensuring compliance with industry regulations and maximizing revenue.
- Maintained patient confidentiality and protected sensitive information in accordance with HIPAA regulations.
- Provided excellent customer service to patients and staff, resolving inquiries and enhancing patient satisfaction.
- Managed office supplies and equipment, ensuring smooth daily operations.
Medical Office Clerk
- Processed over 200 patient charts per day, ensuring accuracy and completeness of medical records.
- Scheduled and confirmed patient appointments, reducing noshows by 15% through effective communication and followup.
- Managed patient insurance verification and authorization processes, resulting in a 20% increase in reimbursements.
- Prepared and submitted medical insurance claims, ensuring timely reimbursement and minimizing denials.
Accomplishments
- Successfully implemented a new electronic health record (EHR) system, resulting in a 20% decrease in patient wait times.
- Established and maintained a centralized filing system, improving data retrieval efficiency by 35%.
- Developed and implemented a training program for new medical office assistants, ensuring consistent quality in patient care.
- Streamlined appointment scheduling processes, reducing patient wait times by an average of 15 minutes.
- Automated insurance verification processes, eliminating manual errors and reducing claim denials by 10%.
Awards
- Recognized for exceptional customer service and proficiency in medical coding by the American Medical Association (AMA).
- Received the Employee of the Month award for consistently exceeding expectations in patient registration and handling insurance claims.
- Honored with the Presidents Award for dedication and leadership in managing the medical office during a challenging period.
- Awarded the Healthcare Excellence Award for outstanding contributions to the improvement of patient outcomes.
Certificates
- Certified Medical Office Administrator (CMOA)
- Certified Medical Administrative Assistant (CMAA)
- Certified Billing and Coding Specialist (CBCS)
- Certified Electronic Health Record Specialist (CEHRS)
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How To Write Resume For Medical Office Clerk
Highlight your experience in medical office management.
This includes tasks such as processing medical records, scheduling appointments, and managing insurance claims.Emphasize your customer service skills.
Patients and staff should feel comfortable interacting with you.Demonstrate your knowledge of medical terminology and coding.
This shows that you are familiar with the medical field.Be detail-oriented and accurate.
This is essential for processing medical records and insurance claims.Be organized and efficient.
This will help you to manage your workload and meet deadlines.
Essential Experience Highlights for a Strong Medical Office Clerk Resume
- Processed over 200 patient charts per day, ensuring accuracy and completeness of medical records.
- Scheduled and confirmed patient appointments, reducing noshows by 15% through effective communication and followup.
- Managed patient insurance verification and authorization processes, resulting in a 20% increase in reimbursements.
- Prepared and submitted medical insurance claims, ensuring timely reimbursement and minimizing denials.
- Assisted with coding and billing procedures, ensuring compliance with industry regulations and maximizing revenue.
- Maintained patient confidentiality and protected sensitive information in accordance with HIPAA regulations.
- Provided excellent customer service to patients and staff, resolving inquiries and enhancing patient satisfaction.
- Managed office supplies and equipment, ensuring smooth daily operations.
Frequently Asked Questions (FAQ’s) For Medical Office Clerk
What is the role of a Medical Office Clerk?
A Medical Office Clerk is responsible for providing administrative support to a medical office. This includes tasks such as processing medical records, scheduling appointments, and managing insurance claims.
What skills are required to be a Medical Office Clerk?
The skills required to be a Medical Office Clerk include medical terminology, insurance billing and coding, patient registration, HIPAA compliance, electronic health records (EHR), and appointment scheduling.
What is the salary range for a Medical Office Clerk?
The salary range for a Medical Office Clerk varies depending on experience and location. According to the U.S. Bureau of Labor Statistics, the median annual salary for a Medical Office Clerk was \$34,240 in May 2021.
What is the job outlook for Medical Office Clerks?
The job outlook for Medical Office Clerks is expected to grow by 9% from 2020 to 2030, faster than the average for all occupations.
What are the benefits of working as a Medical Office Clerk?
The benefits of working as a Medical Office Clerk include job security, competitive salary and benefits, and the opportunity to make a difference in the lives of patients.
What are the challenges of working as a Medical Office Clerk?
The challenges of working as a Medical Office Clerk include dealing with difficult patients, working under pressure, and maintaining confidentiality.