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Monty Morgan
Meter Shop Supervisor
Summary
Highly proficient Meter Shop Supervisor with 10+ years of experience in supervising a team of technicians responsible for repairing and calibrating gas, electric, and water meters. Proven ability to manage inventory, develop training programs, and ensure customer satisfaction. Demonstrated expertise in troubleshooting, testing, and adhering to safety regulations. Committed to staying up-to-date on industry standards and technologies.
Education
Bachelor’s Degree in Engineering
June 2018
Skills
- Metering System Troubleshooting
- Meter Calibration and Testing
- Meter Shop Operations Management
- Meter Inventory Control
- Customer Service and Support
- Team Leadership and Supervision
Work Experience
Meter Shop Supervisor
- Conducted regular inspections of meters in the field, identifying any potential problems and taking corrective action.
- Utilized specialized equipment and software to diagnose and repair complex meter problems.
- Adhered to all safety regulations and procedures, ensuring the safety of employees and customers.
- Kept uptodate on the latest industry standards and technologies related to meter repair and calibration.
Meter Shop Supervisor
- Supervised a team of 10 technicians responsible for repairing and calibrating gas, electric, and water meters.
- Managed the inventory of over 10,000 meters, ensuring that all meters were accounted for and in good working order.
- Developed and implemented a training program for new technicians, covering all aspects of meter repair and calibration.
- Worked closely with customers to resolve any issues related to meters or billing, ensuring customer satisfaction.
Accomplishments
- Challenge Reduced excessive downtime on critical gas and electric meters due to calibration issues. Action Implemented a comprehensive calibration tracking and quality control system using automated test equipment. Result Improved meter accuracy by 15%, resulting in increased efficiency and reduced revenue loss.
- Challenge Optimized meter repair and maintenance processes to meet increasing customer demand. Action Established a lean manufacturing system to streamline workflow, reduce lead times, and improve productivity. Result Increased meter repair capacity by 20% and reduced turnaround time by 10%.
- Challenge Implemented a remote meter monitoring system to detect and resolve meter problems proactively. Action Collaborated with a technology vendor to integrate sensors and data analytics into the existing meter infrastructure. Result Reduced unplanned meter outages by 30% and improved overall grid reliability.
- Challenge Implemented a new inventory management system to improve accountability and reduce stockouts. Action Partnered with an inventory optimization vendor to implement a cloudbased system with realtime tracking. Result Reduced inventory holding costs by 15% and improved meter availability by 10%.
- Challenge Enhanced meter testing capabilities to meet evolving industry standards and regulations. Action Upgraded testing equipment and implemented a new testing protocol. Result Improved meter testing accuracy by 5% and reduced compliance violations by 20%.
Awards
- Received the Outstanding Meter Shop Supervisor Award from the American Gas Association for exceptional contributions to meter shop management and industry best practices.
- Recognized by the National Institute of Standards and Technology for excellence in maintaining meter testing and calibration standards, ensuring accurate and reliable meter readings.
- Received the Utility Industry Leadership Award for innovative advancements in meter shop operations, reducing operating costs and improving customer satisfaction.
- Recognized by the American Public Gas Association for outstanding contributions to the advancement of meter safety and regulatory compliance.
Certificates
- Certified Meter Technician (CMT)
- Registered Meter Technician (RMT)
- Advanced Metering Infrastructure (AMI) Professional Certification
- National Institute for Certification in Engineering Technologies (NICET) Level III Certification in Electrical Power Distribution
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How To Write Resume For Meter Shop Supervisor
- Highlight your technical expertise in meter repair and calibration, as well as your ability to troubleshoot complex problems.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Showcase your leadership skills, including your ability to motivate and develop your team.
- Emphasize your customer service orientation and ability to resolve issues effectively.
- Tailor your resume to each job you apply for, highlighting the skills and experience that are most relevant to the position.
Essential Experience Highlights for a Strong Meter Shop Supervisor Resume
- Supervise and lead a team of technicians in repairing and calibrating gas, electric, and water meters.
- Manage inventory of over 10,000 meters, ensuring all meters are accounted for and in good working order.
- Develop and implement training programs for new technicians, covering all aspects of meter repair and calibration.
- Work closely with customers to resolve any issues related to meters or billing, ensuring satisfaction.
- Conduct regular inspections of meters in the field, identifying any potential problems and taking corrective action.
- Utilize specialized equipment and software to diagnose and repair complex meter problems.
- Adhere to all safety regulations and procedures, ensuring the safety of employees and customers.
Frequently Asked Questions (FAQ’s) For Meter Shop Supervisor
What is the role of a Meter Shop Supervisor?
A Meter Shop Supervisor is responsible for overseeing the repair and calibration of gas, electric, and water meters. They also manage inventory, develop training programs, and ensure customer satisfaction.
What are the key skills required for a Meter Shop Supervisor?
Key skills for a Meter Shop Supervisor include metering system troubleshooting, meter calibration and testing, meter shop operations management, meter inventory control, customer service and support, and team leadership and supervision.
What is the career path for a Meter Shop Supervisor?
Meter Shop Supervisors can advance to management positions, such as Metering Manager or Operations Manager. They can also specialize in a particular area, such as gas meter repair or electric meter calibration.
What are the challenges faced by Meter Shop Supervisors?
Meter Shop Supervisors face challenges such as managing a team of technicians, ensuring the accuracy of meter repairs, and meeting customer expectations.
How can I prepare for a career as a Meter Shop Supervisor?
To prepare for a career as a Meter Shop Supervisor, you can earn a degree in engineering or a related field, gain experience in meter repair and calibration, and develop your leadership and customer service skills.
What is the average salary for a Meter Shop Supervisor?
The average salary for a Meter Shop Supervisor is around \$60,000 per year.
What is the job outlook for Meter Shop Supervisors?
The job outlook for Meter Shop Supervisors is expected to be good, as there is a growing demand for skilled technicians in this field.
What are the benefits of working as a Meter Shop Supervisor?
Benefits of working as a Meter Shop Supervisor include a stable career, competitive salary, and the opportunity to make a difference in the community.