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Jennifer Arnold
Ocean Freight Forwarder
Summary
Highly accomplished and experienced Ocean Freight Forwarder with over 10 years of experience in international shipping. Proven ability to negotiate competitive rates, manage a team, and provide exceptional customer service. Expertise in freight negotiation, customs clearance, export and import documentation, and vessel and port operations. Dedicated to ensuring efficient and cost-effective shipping solutions for clients worldwide.
Education
International Business or Global Logistics
January 2015
Skills
- Freight Negotiation
- Customs Clearance
- Export Documentation
- Import Documentation
- Vessel and Port Operations
- Incoterms
Work Experience
Ocean Freight Forwarder
- Developed and maintained relationships with key industry partners, such as shipping lines, customs brokers, and port authorities.
- Utilized advanced technology and software to track shipments, generate documentation, and monitor progress.
- Provided excellent customer service, resolving issues promptly and effectively.
- Managed documentation and compliance for import and export shipments, ensuring adherence to regulations.
Ocean Freight Forwarder
- Negotiated and secured competitive rates with shipping lines for clients, resulting in savings of over $500,000 annually.
- Developed and implemented a new pricing strategy for ocean freight services, increasing revenue by 15%.
- Managed a team of 10 freight forwarders, providing guidance and support to ensure efficient operations.
- Coordinated shipments for a wide range of commodities, including perishable goods, hazardous materials, and oversized cargo.
Accomplishments
- Successfully managed a major ocean freight forwarding project, coordinating the shipment of over 500 containers to multiple destinations across Asia, ensuring timely delivery and cost savings of 12%.
- Implemented a new ocean freight booking system that streamlined processes by 35%, reducing operational costs and improving customer response time.
- Developed and implemented a comprehensive ocean freight rate negotiation strategy, securing cost reductions of 18% for clients through effective negotiation and market analysis.
- Led a team of ocean freight specialists in optimizing shipping routes and carrier selection, reducing transit times by 15% and enhancing overall supply chain efficiency.
- Successfully resolved a complex ocean freight dispute, negotiating a favorable settlement for the client and preserving a valuable business relationship.
Awards
- Recognized as Ocean Freight Forwarder of the Year by the International Freight Forwarders Association for exceptional performance in global supply chain management.
- Industry award for Excellence in Ocean Freight Logistics from the Freight and Trade Alliance for innovative solutions in optimizing ocean freight operations.
- Recognized with the Golden Anchor Award for outstanding contributions to the ocean freight industry by the National Association of Freight and Logistics Professionals.
- Industry award for Best Practices in Ocean Freight Forwarding from the International Federation of Freight Forwarders Associations for exceptional service delivery and adherence to industry standards.
Certificates
- Certified International Freight Forwarder (CIFF)
- Certified Customs Specialist (CCS)
- Certified Transportation Broker (CTB)
- Certified Dangerous Goods Shipper (CDGS)
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How To Write Resume For Ocean Freight Forwarder
- Highlight your experience and skills in freight negotiation and cost optimization.
- Emphasize your knowledge of customs regulations and documentation requirements.
- Demonstrate your ability to manage a team and work effectively with clients.
- Quantify your accomplishments with specific metrics and results.
Essential Experience Highlights for a Strong Ocean Freight Forwarder Resume
- Negotiate and secure competitive rates with shipping lines.
- Develop and implement pricing strategies to increase revenue.
- Manage a team of freight forwarders, providing guidance and support.
- Coordinate shipments for a wide range of commodities, including perishable goods and hazardous materials.
- Develop and maintain relationships with key industry partners.
- Utilize technology and software to track shipments and generate documentation.
- Provide excellent customer service and resolve issues promptly and effectively.
Frequently Asked Questions (FAQ’s) For Ocean Freight Forwarder
What is the role of an Ocean Freight Forwarder?
An Ocean Freight Forwarder is responsible for organizing and managing the shipment of goods by sea. They negotiate rates with shipping lines, prepare documentation, and track shipments to ensure timely and efficient delivery.
What skills are required to be a successful Ocean Freight Forwarder?
Successful Ocean Freight Forwarders typically have a strong understanding of international shipping regulations, logistics, and freight negotiation. They also possess excellent communication and customer service skills.
What is the career path for an Ocean Freight Forwarder?
Ocean Freight Forwarders can advance their careers by taking on leadership roles within their companies or specializing in specific areas of shipping, such as hazardous materials or perishable goods.
What are the challenges faced by Ocean Freight Forwarders?
Ocean Freight Forwarders often face challenges related to fluctuating shipping rates, geopolitical events, and the need to comply with complex regulations.
What is the future of the Ocean Freight Forwarding industry?
The Ocean Freight Forwarding industry is expected to grow in the coming years due to increasing global trade and the need for efficient and cost-effective shipping solutions.
How can I become a certified Ocean Freight Forwarder?
There are several organizations that offer certification programs for Ocean Freight Forwarders, such as the National Customs Brokers and Forwarders Association of America (NCBFAA).