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Thaddeus Harris
Off Track Betting Manager
Summary
Highly accomplished Off Track Betting Manager with over 10 years of experience in the industry. Proven ability to manage teams, develop and implement marketing strategies, and oversee all financial aspects of betting operations. Expertise in betting analysis, customer relationship management, event management, financial management, horse racing knowledge, and leadership. Seeking a challenging role where I can utilize my skills to drive profitability and enhance customer satisfaction.
Education
Bachelor’s Degree in Business Administration
March 2017
Skills
- Betting Analysis
- Customer Relationship Management
- Event Management
- Financial Management
- Horse Racing Knowledge
- Leadership
Work Experience
Off Track Betting Manager
- Implemented a new pointofsale system that streamlined betting operations and improved customer satisfaction.
- Developed a training program for new employees that ensured a high level of betting knowledge and customer service.
- Monitored industry trends and regulatory changes to ensure compliance and maintain a competitive advantage.
- Collaborated with executive leadership to develop and implement strategic initiatives for the organization.
Off Track Betting Manager
- Managed a team of 10+ employees, ensuring the efficient operation of offtrack betting facilities.
- Developed and implemented marketing strategies that increased revenue by 15%.
- Oversaw all financial aspects of the betting operations, including budgeting, forecasting, and reporting.
- Negotiated contracts with horse racing tracks and other betting service providers.
Accomplishments
- Successfully led the transition of the OTB branch to a fully automated betting system, resulting in a 15% increase in customer satisfaction and a 10% reduction in operating costs
- Developed and implemented a marketing campaign that increased OTB handle by 20% over a threemonth period
- Established strong relationships with local horse racing tracks and simulcast providers, ensuring a wide selection of betting options for customers
- Successfully resolved customer disputes in a fair and timely manner, maintaining a high level of customer satisfaction
- Provided excellent training to new employees, ensuring they have the skills and knowledge to provide exceptional customer service
Awards
- OTB Manager of the Year Award, presented by the National Off Track Betting Association
- OTB Manager of the Quarter Award, presented by the state OTB commission
Certificates
- Accredited Off-Track Betting Manager (AOTBM)
- Certified Gaming Professional (CGP)
- Gaming Compliance Professional (GCP)
- HORSE Racing Industry Program (HRIP)
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How To Write Resume For Off Track Betting Manager
- Highlight your experience in managing teams and overseeing betting operations.
- Showcase your skills in developing and implementing marketing strategies that drive revenue growth.
- Emphasize your expertise in financial management, including budgeting, forecasting, and reporting.
- Quantify your accomplishments and provide specific examples of how you have contributed to the success of your organization.
Essential Experience Highlights for a Strong Off Track Betting Manager Resume
- Managed a team of 10+ employees, ensuring the efficient operation of offtrack betting facilities.
- Developed and implemented marketing strategies that increased revenue by 15%.
- Oversaw all financial aspects of the betting operations, including budgeting, forecasting, and reporting.
- Negotiated contracts with horse racing tracks and other betting service providers.
- Implemented a new pointofsale system that streamlined betting operations and improved customer satisfaction.
Frequently Asked Questions (FAQ’s) For Off Track Betting Manager
What are the key responsibilities of an Off Track Betting Manager?
Off Track Betting Managers are responsible for managing the daytoday operations of off track betting facilities. They oversee a team of employees, develop and implement marketing strategies, negotiate contracts with horse racing tracks and other betting service providers, and ensure compliance with all applicable laws and regulations.
What skills are required to be successful as an Off Track Betting Manager?
Off Track Betting Managers need to have a strong understanding of horse racing and betting operations. They also need to be able to manage a team of employees, develop and implement marketing strategies, and negotiate contracts. Additionally, they need to be able to work independently and under pressure, and be able to make quick decisions.
What is the career outlook for Off Track Betting Managers?
The career outlook for Off Track Betting Managers is expected to be good over the next ten years. As the popularity of horse racing continues to grow, so too will the demand for qualified Off Track Betting Managers.
What is the average salary for an Off Track Betting Manager?
The average salary for an Off Track Betting Manager is $65,000 per year.
What are the benefits of working as an Off Track Betting Manager?
Off Track Betting Managers enjoy a number of benefits, including a competitive salary, health and dental insurance, paid time off, and the opportunity to work in a fastpaced and exciting environment.