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Terry Morgan
Optical Worker
Summary
Highly proficient Optical Worker with over 4 years of experience in the optical industry. Proven ability to increase optical dispensary revenue through effective sales strategies and customer relationship management. Expertise in lensometry, frame fitting, contact lens fitting, eyeglass repair, and patient care. Demonstrated skills in developing and implementing training programs for new optical assistants, resulting in improved customer satisfaction ratings. Exceptional customer service skills, consistently resolving issues promptly and exceeding patient expectations.
Education
Associate’s Degree in Ophthalmic Dispensing
September 2019
Skills
- Lensometry
- Frame fitting
- Contact lens fitting
- Eyeglass repair
- Patient care
- Sales and marketing
Work Experience
Optical Worker
- Troubleshooted and repaired optical defects, identifying and resolving issues effectively.
- Documented optical processes, procedures, and specifications, maintaining quality control and regulatory compliance.
- Trained and supervised junior staff, providing guidance on optical techniques and best practices.
- Collaborated with engineers, scientists, and customers to develop and refine optical products and solutions.
Optical Worker
- Inspected and verified optical components using microscopes, gauges, and other precision instruments, ensuring adherence to specifications and quality standards.
- Assembled and aligned optical assemblies, utilizing specialized tools and techniques, to meet precise performance requirements.
- Coated optical surfaces using vacuum deposition or other methods, optimizing light transmission and reducing reflection losses.
- Tested and calibrated optical instruments and systems, ensuring accuracy and compliance with industry standards.
Accomplishments
- Increased optical dispensary revenue by 15% through effective sales strategies and customer relationship management
- Optimized lens edging and production processes, reducing turnaround time on orders by 20%
- Developed and implemented a training program for new optical assistants, resulting in improved customer satisfaction ratings
- Enhanced patient care by accurately assessing visual acuity and recommending appropriate corrective measures
- Provided exceptional customer service, resolving issues promptly and exceeding patient expectations
Awards
- Received Optician of the Year award for exceptional performance in the field of optics
- Recognized with the Excellence in Optical Dispensing award for outstanding customer service
- Awarded the National Board Certification in Opticianry for demonstrating a high level of knowledge and skills
Certificates
- American Board of Opticianry (ABO)
- National Contact Lens Examiners (NCLE)
- Certified Ophthalmic Assistant (COA)
- Certified Optician (CO)
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How To Write Resume For Optical Worker
Highlight your customer service skills.
Optical workers are often the first point of contact for patients, so it’s important to be able to provide excellent customer service.Demonstrate your knowledge of the optical industry.
Optical workers need to have a good understanding of the optical industry, including the different types of lenses, frames, and contact lenses.Be able to work independently.
Optical workers often work independently, so it’s important to be able to manage your time and workload effectively.Be detail-oriented.
Optical workers need to be able to pay attention to detail in order to ensure that patients receive the correct lenses and frames.
Essential Experience Highlights for a Strong Optical Worker Resume
- Increased optical dispensary revenue by 15% through effective sales strategies and customer relationship management.
- Optimized lens edging and production processes, reducing turnaround time on orders by 20%.
- Developed and implemented a training program for new optical assistants, resulting in improved customer satisfaction ratings.
- Enhanced patient care by accurately assessing visual acuity and recommending appropriate corrective measures.
- Provided exceptional customer service, resolving issues promptly and exceeding patient expectations.
Frequently Asked Questions (FAQ’s) For Optical Worker
What are the responsibilities of an Optical Worker?
Optical Workers are responsible for a variety of tasks, including providing customer service, assisting patients with selecting and fitting eyeglasses and contact lenses, and performing basic eye exams.
What are the educational requirements for an Optical Worker?
Most Optical Workers have a high school diploma or equivalent, and some may have an associate’s degree in ophthalmic dispensing.
What are the job opportunities for Optical Workers?
Optical Workers can find employment in a variety of settings, including optometrists’ offices, ophthalmologists’ offices, and retail optical stores.
What are the salary expectations for Optical Workers?
The salary expectations for Optical Workers vary depending on their experience and location. According to the U.S. Bureau of Labor Statistics, the median annual salary for Optical Workers was $35,240 in May 2020.
What are the career advancement opportunities for Optical Workers?
Optical Workers can advance their careers by becoming licensed opticians or by pursuing a bachelor’s degree in ophthalmic dispensing.