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Jim Murray
Parimutuel Ticket Seller
Summary
Highly proficient Parimutuel Ticket Seller with 5+ years of experience in the horse racing industry. Proven ability to process over 10,000 parimutuel tickets per shift while maintaining accuracy and efficiency. Exceptional customer service skills, resolving queries, and facilitating seamless betting experiences for patrons. Experience in utilizing POS systems, cash handling, and adhering to anti-money laundering regulations. Seeking a challenging role where I can contribute my expertise and enthusiasm for the industry.
Education
Business Management
December 2014
Skills
- Customer Service
- Cash Handling
- Ticket Issuance
- Pari-Mutuel Betting Knowledge
- Payment Processing
- Sales Techniques
Work Experience
Parimutuel Ticket Seller
- Effectively handled large crowds during peak betting events, maintaining a calm and organized environment.
- Assisted with the setup and operation of parimutuel equipment, ensuring optimal performance.
- Monitored and identified suspicious betting patterns, adhering to antimoney laundering regulations.
- Collaborated with supervisors and other team members to resolve issues and improve operational efficiency.
Parimutuel Ticket Seller
- Processed over 10,000 parimutuel tickets per shift, ensuring accurate and timely transactions.
- Provided exceptional customer service to patrons, resolving queries and facilitating seamless betting experiences.
- Utilized POS systems and peripheral devices to issue tickets, process payments, and manage transactions.
- Maintained a high level of accuracy in reconciling ticket sales, ensuring compliance with internal controls.
Accomplishments
- Challenged the outdated ticket processing system and implemented a new software, leading to a 40% reduction in processing time.
- Identified and resolved a technical glitch in the ticket scanner, preventing potential revenue loss and enhancing customer satisfaction.
- Developed and implemented training materials for new employees, ensuring consistent and efficient ticket sales procedures.
- Collaborated with the marketing team to create promotional campaigns that increased sales by 15% during offpeak periods.
- Established strong relationships with regular customers, fostering loyalty and repeat business.
Awards
- Received the Employee of the Month award for exceptional customer service and accuracy in ticket sales.
- Recognized as the Top Seller for consecutive quarters, surpassing sales targets by 25%.
- Honored with the Parimutuel Excellence award for maintaining the highest sales volume and accuracy during a peak season.
Certificates
- Pari-Mutuel Ticket Seller Certification
- Responsible Gaming Certification
- NASCAR Track Steward Certification
- HORSE Racing Official Certification
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How To Write Resume For Parimutuel Ticket Seller
- Highlight your experience in processing a high volume of parimutuel tickets accurately and efficiently.
- Showcase your exceptional customer service skills and ability to resolve patron queries effectively.
- Provide specific examples of how you utilized POS systems and peripheral devices to manage transactions seamlessly.
- Emphasize your knowledge of pari-mutuel betting rules and regulations, as well as your commitment to maintaining compliance.
Essential Experience Highlights for a Strong Parimutuel Ticket Seller Resume
- Processed over 10,000 parimutuel tickets per shift, ensuring accurate and timely transactions.
- Provided exceptional customer service to patrons, resolving queries and facilitating seamless betting experiences.
- Utilized POS systems and peripheral devices to issue tickets, process payments, and manage transactions.
- Maintained a high level of accuracy in reconciling ticket sales, ensuring compliance with internal controls.
- Effectively handled large crowds during peak betting events, maintaining a calm and organized environment.
- Assisted with the setup and operation of parimutuel equipment, ensuring optimal performance.
- Monitored and identified suspicious betting patterns, adhering to antimoney laundering regulations.
Frequently Asked Questions (FAQ’s) For Parimutuel Ticket Seller
What is the primary role of a Parimutuel Ticket Seller?
The primary role of a Parimutuel Ticket Seller is to process pari-mutuel tickets for horse races, ensuring accurate and timely transactions while providing exceptional customer service to patrons.
What key skills and qualities are required for success in this role?
Key skills and qualities include strong customer service skills, cash handling proficiency, knowledge of pari-mutuel betting, payment processing techniques, sales techniques, and attention to detail.
What is the typical work environment for a Parimutuel Ticket Seller?
Parimutuel Ticket Sellers typically work in a fast-paced and demanding environment, often during peak betting events. They must be able to remain calm and organized while handling large crowds and processing a high volume of tickets.
What are the opportunities for career advancement in this field?
With experience and proven performance, Parimutuel Ticket Sellers may advance to supervisory roles or management positions within the horse racing industry.
How can I improve my resume and stand out as a Parimutuel Ticket Seller?
To stand out as a Parimutuel Ticket Seller, highlight your relevant experience, skills, and commitment to accuracy and customer satisfaction. Quantify your accomplishments and provide specific examples of your contributions.
What are the key responsibilities of a Parimutuel Ticket Seller?
Key responsibilities include processing parimutuel tickets, providing customer service, utilizing POS systems, managing transactions, and adhering to industry regulations.