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Elizabeth Brooks
PBX Installer (Private Branch Exchange Installer)
Summary
Highly proficient and experienced PBX Installer with a strong track record of designing, implementing, and maintaining PBX systems for various industries. Proven ability to troubleshoot and resolve complex PBX issues involving hardware and software, ensuring optimal performance and security. Possess expertise in IP phones, headsets, and other PBX peripherals, as well as VoIP platforms. Committed to delivering exceptional customer service and ensuring smooth project completion through effective coordination with clients, vendors, and contractors. A highly motivated and results-oriented individual with a keen eye for detail and a passion for continuous learning in the field of telecommunications.
Education
Networking
December 2016
Skills
- PBX Troubleshooting and Repair
- Telephone System Installation and Maintenance
- Structured Cabling and Wiring
- PBX System Design and Configuration
- Voice over IP (VoIP) Implementation
- Unified Communications Systems
Work Experience
PBX Installer (Private Branch Exchange Installer)
- Migrated legacy PBX systems to VoIP platforms, improving efficiency and reducing costs
- Installed and configured IP phones, headsets, and other PBX peripherals
- Coordinated with clients, vendors, and contractors to ensure smooth project completion
- Documented PBX installations and configurations for future reference and maintenance
PBX Installer (Private Branch Exchange Installer)
- Installed and configured numerous PBX systems, including Avaya, Mitel, Cisco, and NEC
- Designed and implemented PBX solutions for various industries, such as healthcare, education, and hospitality
- Troubleshooted and resolved complex PBX issues involving hardware and software
- Upgraded and maintained existing PBX systems to ensure optimal performance and security
Accomplishments
- CAR Successfully resolved a critical PBX failure, restoring communication to 500+ employees within 2 hours, preventing significant downtime and productivity loss
- CAR Implemented a new PBX solution for a large healthcare facility, integrating multiple legacy systems and ensuring seamless communication between various departments
- CAR Upgraded and expanded a PBX system for a Fortune 500 company, increasing call capacity by 30% and improving network efficiency
- CAR Troubleshooted and repaired a complex PBX issue that had stumped other technicians for several days, restoring critical communication channels
- CAR Designed and implemented a customized PBX solution for a nonprofit organization, providing reliable and costeffective communication for their remote workforce
Awards
- Recognized for exceptional performance in PBX system installation and maintenance
- Recipient of the Installer of the Year award for outstanding contributions to PBX system deployments
- Commended for providing exceptional customer service, consistently resolving technical issues quickly and efficiently
- Received Project of the Year award for a successful PBX installation that exceeded client expectations and resulted in significant cost savings
Certificates
- Certified Telephone Installer (CTI)
- Certified VoIP Installer (CVI)
- Avaya Certified Professional (ACP)
- Nortel Certified Solution Specialist (NCSS)
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How To Write Resume For PBX Installer (Private Branch Exchange Installer)
- Highlight your technical expertise in PBX systems, including Avaya, Mitel, Cisco, and NEC, to demonstrate your proficiency.
- Showcase your problem-solving abilities by providing specific examples of complex PBX issues you have successfully resolved.
- Emphasize your experience in VoIP implementation and its benefits, such as improved efficiency and cost reduction.
- Quantify your accomplishments whenever possible to provide tangible evidence of your impact on PBX system performance and optimization.
Essential Experience Highlights for a Strong PBX Installer (Private Branch Exchange Installer) Resume
- Designed, implemented, and configured PBX systems for various industries, including healthcare, education, and hospitality, ensuring effective communication solutions.
- Installed and configured numerous PBX systems, including Avaya, Mitel, Cisco, and NEC, ensuring seamless integration and functionality.
- Troubleshooted and resolved complex PBX issues involving hardware and software, maintaining optimal performance and minimizing downtime.
- Upgraded and maintained existing PBX systems, implementing security enhancements and optimizing performance to meet evolving business needs.
- Migrated legacy PBX systems to VoIP platforms, improving efficiency, reducing costs, and enhancing communication capabilities.
- Installed and configured IP phones, headsets, and other PBX peripherals, ensuring compatibility and optimizing user experience.
Frequently Asked Questions (FAQ’s) For PBX Installer (Private Branch Exchange Installer)
What are the key skills required for a PBX Installer?
Essential skills for a PBX Installer include proficiency in PBX troubleshooting and repair, telephone system installation and maintenance, structured cabling and wiring, PBX system design and configuration, Voice over IP (VoIP) implementation, and unified communications systems.
What are the career prospects for PBX Installers?
PBX Installers are in high demand due to the increasing reliance on telecommunications and the growing adoption of VoIP systems. With experience and expertise, PBX Installers can advance to roles such as PBX System Engineer, Telecommunications Technician, or Network Administrator.
What are the key industry certifications for PBX Installers?
Valuable industry certifications for PBX Installers include Avaya Certified Expert (ACE), Mitel Certified Network Associate (MCNA), Cisco Certified Network Associate (CCNA), and BICSI Registered Communications Distribution Designer (RCDD).
What is the average salary for PBX Installers?
The average salary for PBX Installers varies depending on experience, location, and industry. According to Indeed, the average salary for PBX Installers in the United States is around $60,000 per year.
What are the typical working conditions for PBX Installers?
PBX Installers typically work in office environments, but may also work on-site at client locations. The job may involve physical tasks such as wiring and equipment installation, and may require working in confined spaces or at heights.
What are the soft skills required for PBX Installers?
In addition to technical skills, PBX Installers should possess strong communication, interpersonal, and problem-solving skills. They should be able to work independently and as part of a team, and have a customer-oriented mindset.