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Roy Edwards
Periodicals Clerk
Summary
Highly skilled Periodicals Clerk with a proven track record of processing and sorting over 500 periodicals daily, ensuring timely delivery to subscribers. Possesses a strong understanding of inventory management, customer service, and data entry. Proven ability to identify and resolve subscription issues promptly, minimizing customer inquiries. Demonstrates excellent organizational and filing skills, maintaining accurate records of periodical inventory, tracking receipts and shipments. Proficient in using database software to manage subscription information and generate reports. Experience in preparing and submitting regular reports on periodical inventory and circulation trends. Dedicated to providing exceptional customer service and ensuring customer satisfaction.
Education
Associate’s Degree
February 2015
Skills
- Inventory Management
- Customer Service
- Data Entry
- Filing and Organization
- Basic Computer Literacy
- Scanning and Copying
Work Experience
Periodicals Clerk
- Collaborated with vendors to arrange for timely delivery and invoice processing.
- Utilized database software to manage subscription information and generate reports.
- Prepared and submitted regular reports on periodical inventory and circulation trends.
- Trained new employees on periodical processing and customer service procedures.
Periodicals Clerk
- Processed and sorted over 500 periodicals daily, ensuring timely delivery to subscribers.
- Maintained accurate records of periodical inventory, tracking receipts and shipments.
- Identified and resolved subscription issues promptly, minimizing customer inquiries.
- Developed and implemented a system to optimize periodical storage and retrieval.
Accomplishments
- Streamlined periodicals receiving process, increasing accuracy by 25% and reducing processing time by 10%.
- Implemented a new inventory management system, leading to a 30% increase in inventory accuracy and a 15% reduction in discrepancies.
- Developed a training program for new periodicals clerks, resulting in a 20% increase in productivity and a 10% decrease in turnover.
- Identified and resolved discrepancies in subscription orders, preventing potential financial losses and ensuring timely delivery of periodicals.
- Provided exceptional customer service by promptly responding to inquiries and resolving issues, maintaining a high customer satisfaction rating.
Certificates
- Certified Mailroom Professional (CMP)
- Certified Records Manager (CRM)
- Certified Information Security Manager (CISM)
- Certified Publication Manager (CPM)
Languages
- English
- French
- German
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How To Write Resume For Periodicals Clerk
- Highlight your skills in inventory management, customer service, and data entry.
- Quantify your accomplishments whenever possible, using specific numbers and metrics.
- Tailor your resume to each job you apply for, highlighting the skills and experience that are most relevant to the position.
- Proofread your resume carefully before submitting it, and ask a friend or family member to review it as well.
- Consider getting certified in periodical management or a related field.
Essential Experience Highlights for a Strong Periodicals Clerk Resume
- Process and sort periodicals, ensuring timely delivery to subscribers
- Maintain accurate records of periodical inventory, tracking receipts and shipments
- Identify and resolve subscription issues promptly, minimizing customer inquiries
- Collaborate with vendors to arrange for timely delivery and invoice processing
- Utilize database software to manage subscription information and generate reports
- Prepare and submit regular reports on periodical inventory and circulation trends
- Train new employees on periodical processing and customer service procedures
Frequently Asked Questions (FAQ’s) For Periodicals Clerk
What are the primary responsibilities of a Periodicals Clerk?
The primary responsibilities of a Periodicals Clerk include processing and sorting periodicals, maintaining accurate inventory records, resolving subscription issues, collaborating with vendors, utilizing database software, preparing reports, and training new employees.
What skills are required to be a successful Periodicals Clerk?
To be a successful Periodicals Clerk, one should possess strong skills in inventory management, customer service, data entry, filing and organization, basic computer literacy, scanning and copying.
What is the typical work environment for a Periodicals Clerk?
Periodicals Clerks typically work in a fast-paced, office environment. They may work independently or as part of a team, and may be required to work overtime during peak periods.
What are the career prospects for a Periodicals Clerk?
With experience, Periodicals Clerks can advance to supervisory or management positions. They may also specialize in a particular area, such as subscription management or inventory control.
What is the salary range for a Periodicals Clerk?
The salary range for a Periodicals Clerk can vary depending on experience, location, and employer. According to Salary.com, the average salary for a Periodicals Clerk in the United States is $35,000 per year.
What are the top employers of Periodicals Clerks?
Top employers of Periodicals Clerks include Bertelsmann, Reed Elsevier, and Ingram Content Group.
What are the key trends in the Periodicals Clerk industry?
Key trends in the Periodicals Clerk industry include the increasing use of automation and technology, the growth of e-commerce, and the decline of print media.
What are the challenges facing Periodicals Clerks?
Challenges facing Periodicals Clerks include the need to adapt to new technologies, the increasing competition from online retailers, and the changing nature of the publishing industry.