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Judd Torres
Pool Table Operator
Summary
Highly skilled Pool Table Operator with 5+ years of experience in managing busy pool halls. Possesses a proven track record of providing exceptional customer service, maintaining pool tables, supervising staff, and ensuring a clean and safe environment. Proficient in tournament management, cash handling, and social media marketing. Dedicated to creating a welcoming and enjoyable atmosphere for guests and building lasting relationships.
Education
Associate’s degree
January 2015
Skills
- Pool Table Maintenance
- Pool Cue Repair
- Tournament Management
- Customer Service
- Cash Handling
- League Management
Work Experience
Pool Table Operator
- Developed and implemented a system for organizing and tracking table reservations
- Created and managed a social media presence to promote the pool hall and engage with customers
- Handled cash transactions, provided receipts, and maintained accurate financial records
- Ensured a clean and safe environment for guests, adhering to all health and safety regulations
Pool Table Operator
- Managed a busy pool hall with over 20 tables and a daily customer count of 100+ guests
- Provided excellent customer service, ensuring satisfaction and building lasting relationships
- Maintained and repaired pool tables, including replacing felt, cushions, and pockets
- Supervised and trained staff on proper table maintenance and customer service protocols
Accomplishments
- Successfully maintained 16 pool tables, ensuring optimal performance and minimizing downtime.
- Reduced maintenance costs by 15% through proactive equipment inspections and timely repairs.
- Enhanced customer satisfaction by resolving 95% of pool table issues within 24 hours.
- Trained and supervised a team of 3 assistant operators, improving overall work efficiency.
- Implemented a new scheduling system that optimized table availability and maximized revenue.
Awards
- Pool Table Operator of the Year, recognized for outstanding performance and dedication to customer satisfaction.
- Regional Pool Table Service Excellence Award, awarded for exceptional skill in maintaining and repairing pool tables.
- National Pool Table Industry Excellence Award, recognized for innovative contributions to the industry.
Certificates
- Certified Pool Table Technician
- National Pool Table Association Member
- American Poolplayers Association Member
- World Pool-Billiard Association Member
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How To Write Resume For Pool Table Operator
- Highlight your passion for billiards and your understanding of the game’s nuances.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Showcase your customer service skills and ability to create a positive guest experience.
- Emphasize your technical proficiency in pool table maintenance and repair.
- Include any additional relevant experience, such as tournament organization or event planning.
Essential Experience Highlights for a Strong Pool Table Operator Resume
- Managed the daily operations of a busy pool hall with over 20 tables and a daily customer count of 100+ guests.
- Provided excellent customer service, resolving guest inquiries, addressing complaints, and building rapport.
- Maintained and repaired pool tables, including replacing felt, cushions, and pockets, to ensure optimal playing conditions.
- Supervised and trained staff on proper table maintenance and customer service protocols, ensuring consistent service delivery.
- Developed and implemented a system for organizing and tracking table reservations, maximizing table utilization and reducing wait times.
- Created and managed a social media presence for the pool hall, engaging with customers, promoting events, and showcasing the facility.
- Handled cash transactions, provided receipts, and maintained accurate financial records, ensuring financial accountability.
- Ensured a clean and safe environment for guests, adhering to all health and safety regulations.
Frequently Asked Questions (FAQ’s) For Pool Table Operator
What are the primary duties of a Pool Table Operator?
The primary duties of a Pool Table Operator include maintaining pool tables, providing excellent customer service, supervising staff, handling cash transactions, and ensuring a clean and safe environment.
What skills are essential for a successful Pool Table Operator?
Essential skills for a Pool Table Operator include pool table maintenance, customer service, cash handling, supervision, and communication.
What is the career path for a Pool Table Operator?
The career path for a Pool Table Operator can include advancement to a supervisory role, such as Pool Hall Manager or Operations Manager.
What is the average salary for a Pool Table Operator?
The average salary for a Pool Table Operator in the United States is around $12 per hour.
What are the job requirements for a Pool Table Operator?
Job requirements for a Pool Table Operator typically include a high school diploma or equivalent, experience in customer service, and knowledge of pool table maintenance.
What is the work environment like for a Pool Table Operator?
Pool Table Operators typically work in a fast-paced environment with exposure to loud noises and cigarette smoke.
What are the benefits of working as a Pool Table Operator?
Benefits of working as a Pool Table Operator include flexible work hours, opportunities for tips, and interaction with a diverse group of people.
What are the challenges of working as a Pool Table Operator?
Challenges of working as a Pool Table Operator include dealing with difficult customers, working long hours, and exposure to secondhand smoke.