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Leon Kelley
Psychiatric Secretary
Summary
Certified Psychiatric Secretary with 5+ years of experience in managing patient medical records, scheduling appointments, processing insurance claims, and providing administrative support in a psychiatric setting. Proven ability to maintain confidentiality, handle sensitive information, and work effectively within a multidisciplinary team. Seeking a challenging role where I can contribute my expertise and passion for mental health care.
Education
Associate’s Degree in Medical Office Administration
September 2018
Skills
- Psychiatric Terminology
- Medical Records Management
- Appointment Scheduling
- Insurance Verification
- Patient Relationship Management
- HIPAA Compliance
Work Experience
Psychiatric Secretary
- Maintained a confidential and HIPAAcompliant work environment
- Utilized electronic health records (EHR) systems for patient data management
- Collaborated with multidisciplinary team members, including doctors, nurses, and social workers
- Provided administrative support to the psychiatric department, including budget management and resource planning
Psychiatric Secretary
- Managed and updated patient medical records, ensuring accuracy and confidentiality
- Scheduled appointments, maintained patient flow, and provided excellent customer service
- Processed insurance claims and billing statements, ensuring timely reimbursements
- Assisted psychiatrists with patient assessments, evaluations, and treatment plans
Accomplishments
- Established a new triage system that reduced patient wait times by 20%, freeing up staff time for other essential tasks.
- Developed and implemented a new patient intake system that streamlined the process, reducing paperwork and errors.
- Successfully managed and maintained a large patient database, ensuring accuracy and accessibility of patient information.
- Excellent communication and interpersonal skills, effectively managing interactions with patients, families, and healthcare providers.
- Proficient in medical terminology and coding systems, ensuring accurate documentation and reimbursement.
Awards
- Employee of the Month Award for consistently exceeding expectations in patient care.
- Recognition for exceptional teamwork and collaboration in providing highquality patient care.
- Award for outstanding customer service, consistently going above and beyond to meet the needs of patients and families.
Certificates
- Certified Medical Assistant (CMA)
- Certified Psychiatric Rehabilitation Practitioner (CPRP)
- Certified Medical Administrative Assistant (CMAA)
- HIPAA Privacy and Security Certification
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How To Write Resume For Psychiatric Secretary
- Tailor your resume to the specific job description, highlighting relevant skills and experience in psychiatric secretarial work.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Emphasize your understanding of psychiatric terminology, medical record management, and HIPAA compliance.
- Showcase your ability to work independently and as part of a team, providing examples of successful collaborations.
Essential Experience Highlights for a Strong Psychiatric Secretary Resume
- Managed and organized patient medical records, ensuring accuracy, confidentiality, and compliance with HIPAA regulations.
- Scheduled appointments, maintained patient flow, and provided exceptional customer service, fostering positive patient relationships.
- Processed insurance claims and billing statements, ensuring timely reimbursements and accurate record-keeping.
- Assisted psychiatrists with patient assessments, evaluations, and treatment plans, contributing to comprehensive patient care.
- Collaborated with multidisciplinary team members, including doctors, nurses, and social workers, to provide seamless patient care.
- Utilized electronic health records (EHR) systems for efficient patient data management and record-keeping.
- Provided administrative support to the psychiatric department, including budget management, resource planning, and general office operations.
Frequently Asked Questions (FAQ’s) For Psychiatric Secretary
What is the primary role of a Psychiatric Secretary?
The Psychiatric Secretary provides administrative and clerical support to psychiatrists and other mental health professionals, ensuring the smooth operation of a psychiatric practice or department. They manage patient records, schedule appointments, process insurance claims, and assist with patient assessments and treatment plans.
What are the essential skills required for a Psychiatric Secretary?
Essential skills include proficiency in medical record management, appointment scheduling, insurance verification, patient relationship management, and HIPAA compliance. Excellent communication, organizational, and time management skills are also crucial.
What is the career outlook for Psychiatric Secretaries?
The job outlook for Psychiatric Secretaries is expected to grow faster than average in the coming years due to increasing demand for mental health services. The aging population and rising prevalence of mental health conditions contribute to this growth.
How can I prepare for a career as a Psychiatric Secretary?
To prepare for a career as a Psychiatric Secretary, consider pursuing an Associate’s Degree in Medical Office Administration or a related field. Additionally, obtaining certification in Psychiatric Secretary from organizations like the American Health Information Management Association (AHIMA) can enhance your credentials.
What are the key qualities of a successful Psychiatric Secretary?
Successful Psychiatric Secretaries possess a strong work ethic, attention to detail, and a compassionate and understanding nature. They are able to maintain confidentiality, handle sensitive information, and work effectively under pressure.
What are the career advancement opportunities for Psychiatric Secretaries?
Psychiatric Secretaries with experience and additional training can advance to roles such as Medical Records Technician, Practice Manager, or Office Manager in healthcare settings.
What is the average salary range for Psychiatric Secretaries?
The average salary range for Psychiatric Secretaries varies depending on experience, location, and employer. According to Salary.com, the median annual salary is around $45,000.
What are the benefits of working as a Psychiatric Secretary?
Working as a Psychiatric Secretary offers the opportunity to contribute to the mental health field, make a difference in people’s lives, and gain valuable experience in healthcare administration.