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Jerome Wright
Quality Assurance Auditor
Summary
Highly motivated and experienced Quality Assurance Auditor with over 7 years of experience in the IT industry. Proven ability to develop and implement effective quality assurance plans, streamline processes, and improve efficiency. Skilled in data analysis, risk assessment, and mitigation, and quality assurance standards compliance. Expertise in technical auditing, quality management principles, and root cause analysis. Demonstrated success in reducing customer complaints, improving audit coverage, and enhancing overall quality.
Education
Bachelor’s degree in Computer Science or Information Technology
December 2017
Skills
- Technical Auditing
- Quality Management Principles
- Data Analysis and Interpretation
- Risk Assessment and Mitigation
- Quality Assurance Standards Compliance
- Root Cause Analysis
Work Experience
Quality Assurance Auditor
- Utilized industry-leading quality assurance tools and techniques, such as Six Sigma, Lean, and Agile, to optimize quality processes.
- Participated in root cause analysis and corrective action investigations, identifying systemic quality issues and recommending solutions.
- Provided expert guidance and training to engineers and other stakeholders on quality management principles and best practices.
- Established and managed supplier quality assurance programs, ensuring compliance with specifications and standards.
Quality Assurance Auditor
- Developed and implemented a comprehensive quality management system for a software development organization, resulting in a 20% reduction in defects and a 15% increase in customer satisfaction.
- Conducted thorough audits of quality management systems, ensuring compliance with ISO 9001 and other industry standards, and providing detailed reports with recommendations for improvement.
- Collaborated with cross-functional teams to identify and mitigate product defects, contributing to a 10% reduction in warranty claims.
- Developed and maintained quality assurance test plans and procedures, ensuring comprehensive testing coverage and product quality.
Accomplishments
- Developed a comprehensive quality assurance plan that resulted in a 25% reduction in customer complaints.
- Led the implementation of a new quality management system that streamlined processes and improved efficiency by 15%.
- Developed and implemented a training program for new auditors that reduced onboarding time by 30%.
- Conducted a comprehensive risk assessment that identified several potential risks and recommended mitigation strategies.
- Participated in a team that developed new audit procedures that improved audit coverage by 20%.
Awards
- Received the Quality Assurance Auditor of the Year award from the American Society for Quality (ASQ).
- Recognized by the Institute of Internal Auditors (IIA) for outstanding contributions to the field of internal auditing.
- Awarded the Auditor of Excellence certification by the Auditing Institute of Canada (AIC).
- Received the Certified Internal Auditor (CIA) designation from the IIA.
Certificates
- Certified Quality Auditor (CQA)
- Certified Quality Improvement Associate (CQIA)
- Certified Manager of Quality/Operational Excellence (CMQ/OE)
- ASQ Certified Six Sigma Green Belt
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How To Write Resume For Quality Assurance Auditor
- Highlight your technical skills and experience in quality assurance, such as proficiency in auditing techniques, data analysis, and risk assessment.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate the impact of your work.
- Showcase your knowledge of quality management principles and standards, such as ISO 9001 and Six Sigma.
- Emphasize your ability to work independently and as part of a team, and highlight your communication and interpersonal skills.
Essential Experience Highlights for a Strong Quality Assurance Auditor Resume
- Develop and implement comprehensive quality assurance plans to ensure compliance with industry standards and best practices.
- Conduct thorough audits to assess the effectiveness of quality management systems and identify areas for improvement.
- Analyze data and perform risk assessments to identify potential risks and develop mitigation strategies.
- Provide guidance and support to teams on quality assurance best practices and process improvements.
- Collaborate with cross-functional teams to ensure the delivery of high-quality products and services.
- Stay up-to-date on industry trends and best practices in quality assurance.
- Contribute to the development and implementation of new quality assurance initiatives.
Frequently Asked Questions (FAQ’s) For Quality Assurance Auditor
What are the key skills required to be a successful Quality Assurance Auditor?
The key skills required to be a successful Quality Assurance Auditor include technical auditing, quality management principles, data analysis and interpretation, risk assessment and mitigation, quality assurance standards compliance, and root cause analysis.
What are the typical responsibilities of a Quality Assurance Auditor?
The typical responsibilities of a Quality Assurance Auditor include developing and implementing quality assurance plans, conducting audits, analyzing data, performing risk assessments, providing guidance and support to teams on quality assurance best practices, and collaborating with cross-functional teams to ensure the delivery of high-quality products and services.
What are the career prospects for Quality Assurance Auditors?
Quality Assurance Auditors have excellent career prospects, as the demand for professionals with expertise in quality assurance is growing rapidly. With experience and additional qualifications, Quality Assurance Auditors can advance to management positions, such as Quality Assurance Manager or Director of Quality.
What are the educational qualifications required to become a Quality Assurance Auditor?
Most Quality Assurance Auditors hold a Bachelor’s degree in Computer Science or Information Technology, or a related field. Some employers may also require a Master’s degree in Quality Management or a related field.
What certifications are available for Quality Assurance Auditors?
There are several certifications available for Quality Assurance Auditors, including the Certified Quality Auditor (CQA) certification from the American Society for Quality (ASQ) and the Certified Software Quality Engineer (CSQE) certification from the International Software Testing Qualifications Board (ISTQB).
How can I prepare for a career as a Quality Assurance Auditor?
To prepare for a career as a Quality Assurance Auditor, you should develop a strong foundation in quality assurance principles and practices, gain experience in auditing and quality control, and obtain relevant certifications.
What is the salary range for Quality Assurance Auditors?
The salary range for Quality Assurance Auditors varies depending on experience, qualifications, and location, but the average salary for Quality Assurance Auditors in the United States is around $85,000 per year.