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Eddie Henderson
Radiotelephone Operator
Summary
Highly experienced and certified Radiotelephone Operator with a proven track record of providing exceptional air traffic communication services. Proficient in operating VHF and UHF radios, maintaining accurate communication logs, monitoring weather reports, and collaborating with pilots, air traffic controllers, and other stakeholders. Committed to adherence to strict radio communication protocols and procedures, while maintaining clear and concise communication during all interactions. Proven ability to execute emergency procedures and provide assistance during aviation incidents.
Education
Radiotelephone Operator Certification
April 2019
Skills
- Operating Procedures and Practices
- Radiotelephone Communications
- Radio and Communications Equipment Repair and Maintenance
- Communications Security and Protocol
- Emergency Communications Procedures
- Signal Transmission and Reception Techniques
Work Experience
Radiotelephone Operator
- Adhered to strict radio communication protocols and procedures, maintaining clear and concise communication.
- Utilized advanced radio equipment, including VHF/UHF radios, transceivers, and satellite communications systems.
- Executed emergency procedures and provided assistance during aviation incidents.
- Maintained a professional and composed demeanor while handling highstress situations.
Radiotelephone Operator
- Utilized VHF and UHF radios to monitor air traffic, facilitate communication between aircraft and ground personnel.
- Maintained accurate and timely records of aircraft movements, communication logs, and incident reports.
- Monitored and interpreted weather reports and provided timely updates to aircraft as required.
- Collaborated closely with pilots, air traffic controllers, and other stakeholders to ensure seamless communication and coordination.
Accomplishments
- Successfully processed over 10,000 emergency calls within a 6month period, maintaining an average callhandling time of less than 45 seconds.
- Trained and mentored new Radiotelephone Operators, improving the overall performance and efficiency of the team by 15%.
- Implemented a new callrouting system that reduced call abandonment rates by 20%, enhancing the quality of service provided to the public.
- Collaborated with other emergency responders to ensure a coordinated response to incidents, resulting in faster resolution times and improved safety outcomes.
- Developed a communication plan for a largescale special event, ensuring seamless coordination among emergency services and the public.
Awards
- Received the National Emergency Number Association (NENA) Telecommunicator of the Year Award for outstanding performance and dedication to the field.
- Recognized with the American Red Cross Certificate of Valor for assisting in coordinating emergency services during a major natural disaster, saving numerous lives.
- Received the International Association of Chiefs of Police (IACP) Telecommunicator of the Year Award for exceptional contributions to law enforcement communication.
- Honored with the National Public Safety Telecommunications Council (NPSTC) Outstanding Telecommunicator Award for demonstrating exemplary skills and dedication.
Certificates
- FCC General Radiotelephone Operator License (GROL)
- Amateur Extra Class License
- Certified Maritime Radio Officer (CMRO)
- Marine Radio Operator’s Certificate of Proficiency (MROCP)
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How To Write Resume For Radiotelephone Operator
- Highlight your proficiency in radiotelephone communication techniques and knowledge of aviation terminology.
- Showcase your experience in operating and maintaining radio equipment, including VHF/UHF radios, transceivers, and satellite communications systems.
- Demonstrate your ability to work effectively in a fast-paced and demanding environment.
- Emphasize your commitment to safety and adherence to strict radio communication protocols and procedures.
Essential Experience Highlights for a Strong Radiotelephone Operator Resume
- Monitored air traffic using VHF and UHF radios, facilitating communication between aircraft and ground personnel.
- Maintained accurate and timely records of aircraft movements, communication logs, and incident reports.
- Monitored and interpreted weather reports, providing timely updates to aircraft as required.
- Collaborated closely with pilots, air traffic controllers, and other stakeholders to ensure seamless communication and coordination.
- Adhered to strict radio communication protocols and procedures, maintaining clear and concise communication.
- Utilized advanced radio equipment, including VHF/UHF radios, transceivers, and satellite communications systems.
- Executed emergency procedures and provided assistance during aviation incidents.
Frequently Asked Questions (FAQ’s) For Radiotelephone Operator
What are the primary responsibilities of a Radiotelephone Operator?
The primary responsibilities of a Radiotelephone Operator include monitoring air traffic, facilitating communication between aircraft and ground personnel, maintaining communication logs, monitoring weather reports, and adhering to radio communication protocols.
What are the educational requirements to become a Radiotelephone Operator?
While formal education is not typically required, many Radiotelephone Operators hold a high school diploma or equivalent and may also possess a Radiotelephone Operator Certification.
What skills are essential for success as a Radiotelephone Operator?
Essential skills for Radiotelephone Operators include proficiency in radiotelephone communication techniques, knowledge of aviation terminology, experience in operating and maintaining radio equipment, and the ability to work effectively in a fast-paced and demanding environment.
What are the career prospects for Radiotelephone Operators?
Radiotelephone Operators can advance to supervisory roles, such as Air Traffic Control Manager or Communication Center Manager, or pursue specialized areas, such as Aviation Safety or Air Traffic Control.
What is the salary range for Radiotelephone Operators?
The salary range for Radiotelephone Operators varies depending on experience, location, and employer. According to Indeed, the average salary for Radiotelephone Operators in the United States is around $50,000 per year.
What are the working conditions like for Radiotelephone Operators?
Radiotelephone Operators typically work in a controlled environment, such as an air traffic control tower or communication center. They may work shifts, including evenings, weekends, and holidays.
What are the challenges of being a Radiotelephone Operator?
The challenges of being a Radiotelephone Operator include working in a high-stress environment, maintaining constant vigilance, and adhering to strict communication protocols.
How can I prepare for a career as a Radiotelephone Operator?
To prepare for a career as a Radiotelephone Operator, consider obtaining a high school diploma or equivalent, pursuing a Radiotelephone Operator Certification, and gaining experience using radio equipment and communication systems.