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Romeo Henderson
Receivables Specialist
Summary
Highly motivated and results-oriented Receivables Specialist with over 5 years of experience in the healthcare industry. Proven track record of enhancing monthly cash flow, reducing DSO, improving customer satisfaction, and negotiating payment plans with delinquent customers. Excellent communication, interpersonal, and analytical skills. Seeking a challenging role where I can leverage my expertise to drive revenue growth and improve operational efficiency.
Education
Bachelor of Science in Accounting
March 2019
Skills
- Accounts Receivable Management
- Credit and Collection Management
- Invoice Reconciliation
- Cash Application
- Customer Account Management
- Dunning Management
Work Experience
Receivables Specialist
- Developed and implemented a new credit scoring model that improved the accuracy of credit decisions.
- Utilized data analytics to identify trends and patterns in receivables performance.
- Collaborated with sales and marketing teams to develop targeted collection strategies.
- Managed a team of receivables associates and provided training and development.
Receivables Specialist
- Enhanced monthly cash flow by 15% through the implementation of a new receivables collection process.
- Reduced DSO by 10 days by implementing a proactive approach to credit management.
- Improved customer satisfaction by resolving invoice disputes within 24 hours.
- Negotiated payment plans with delinquent customers to recover over $100,000 in overdue receivables.
Accomplishments
- Led the implementation of a new receivables management system, reducing account aging by 25% and improving cash flow by 18%.
- Developed and implemented a comprehensive training program for new receivables associates, resulting in a 30% reduction in onboarding time and a 15% increase in productivity.
- Negotiated and secured a payment plan with a challenging customer, resulting in full recovery of outstanding receivables and preservation of customer relationship.
- Developed and implemented automated workflows for invoice processing, reducing manual errors by 20% and processing time by 35%.
- Led the implementation of a new credit policy that reduced bad debt expense by 12%.
Awards
- Recognized for outstanding performance in managing customer accounts receivable, consistently achieving collection rates above industry average.
- Recipient of the Excellence in Customer Service award for consistently exceeding customer expectations in account resolution.
- Nominated for the Employee of the Year award for exceptional contributions to the receivables department.
- Recognized for exceptional teamwork and collaboration in resolving complex account issues.
Certificates
- Certified Accounts Receivable Specialist (CARS)
- Certified Credit and Collection Professional (CCCP)
- Certified Treasury Professional (CTP)
- Certified Financial Analyst (CFA)
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How To Write Resume For Receivables Specialist
- Quantify your accomplishments with specific metrics whenever possible.
- Highlight your ability to work independently and as part of a team.
- Demonstrate your knowledge of receivables management software and techniques.
- Proofread your resume carefully for any errors before submitting it.
Essential Experience Highlights for a Strong Receivables Specialist Resume
- Manage all aspects of the receivables cycle, from invoice processing to collections.
- Develop and implement strategies to improve cash flow and reduce DSO.
- Negotiate payment plans with delinquent customers and resolve invoice disputes.
- Analyze receivables data to identify trends and patterns and make recommendations for improvement.
- Collaborate with sales and marketing teams to develop targeted collection strategies.
- Supervise a team of receivables associates and provide training and development.
- Stay up-to-date on industry best practices and regulations.
Frequently Asked Questions (FAQ’s) For Receivables Specialist
What are the key skills required for a Receivables Specialist?
The key skills required for a Receivables Specialist include accounts receivable management, credit and collection management, invoice reconciliation, cash application, customer account management, dunning management, and data analysis.
What are the typical responsibilities of a Receivables Specialist?
The typical responsibilities of a Receivables Specialist include managing all aspects of the receivables cycle, developing and implementing strategies to improve cash flow and reduce DSO, negotiating payment plans with delinquent customers, analyzing receivables data to identify trends and patterns, collaborating with sales and marketing teams to develop targeted collection strategies, and supervising a team of receivables associates.
What are the career prospects for a Receivables Specialist?
The career prospects for a Receivables Specialist are good, as there is a growing demand for qualified professionals in this field. With experience, a Receivables Specialist can advance to roles such as Credit Manager, Collections Manager, or Accounts Receivable Manager.
What are the educational requirements for a Receivables Specialist?
The educational requirements for a Receivables Specialist typically include a bachelor’s degree in accounting or a related field.
What are the certifications available for Receivables Specialists?
There are several certifications available for Receivables Specialists, including the Certified Credit Executive (CCE) and the Certified Receivables Specialist (CRS).