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Stephen Torres
Restaurant Team Member
Summary
Highly motivated and experienced Restaurant Team Member with a proven track record of providing exceptional customer service and ensuring guest satisfaction. Proficient in all aspects of restaurant operations, including order taking, food preparation, and cash handling. Committed to maintaining a clean and organized work environment and adhering to all food safety regulations.
Education
Associate’s degree
April 2015
Skills
- Customer Service
- Food Preparation
- Order Taking
- POS System
- Cash Handling
- Menu Knowledge
Work Experience
Restaurant Team Member
- Collaborated effectively with team members to provide a seamless dining experience for guests.
- Assisted with food preparation, including ingredient preparation, cooking, and plating.
- Upsold menu items and beverages, increasing sales and enhancing customer satisfaction.
- Responded promptly to guest inquiries and requests, resolving issues efficiently.
Restaurant Team Member
- Provided exceptional customer service to guests, ensuring their dining experiences exceeded expectations.
- Efficiently took and processed orders, ensuring accuracy and timely delivery of meals.
- Prepared and served a variety of dishes, including appetizers, entrees, and desserts, to exacting standards.
- Maintained a clean and organized work area, adhering to all food safety and hygiene regulations.
Accomplishments
- Improved customer satisfaction scores by 25% through proactive greeting and attentive service.
- Reduced food waste by 10% by optimizing ordering and storage practices.
- Increased sales by 12% during peak hours by utilizing suggestive selling techniques.
- Maintained a clean and organized work area, adhering to all health and safety regulations.
- Resolved customer complaints promptly and professionally, maintaining a positive reputation.
Awards
- Employee of the Month Award for outstanding customer service and teamwork.
- Recognition for exceeding sales targets in consecutive quarters.
- Award for maintaining a perfect attendance record.
- Recognition for innovative contributions to improving restaurant operations.
Certificates
- ServSafe Food Handler Certification
- TIPS Alcohol Server Certification
- CPR and First Aid Certification
- Barista Training Certification
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How To Write Resume For Restaurant Team Member
- Highlight your customer service skills and experience in a guest-facing role.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Tailor your resume to each job you apply for, highlighting the skills and experience that are most relevant to the position.
- Proofread your resume carefully before submitting it to ensure that it is error-free.
Essential Experience Highlights for a Strong Restaurant Team Member Resume
- Provided exceptional customer service to guests, ensuring their dining experiences exceeded expectations.
- Efficiently took and processed orders, ensuring accuracy and timely delivery of meals.
- Prepared and served a variety of dishes, including appetizers, entrees, and desserts, to exacting standards.
- Maintained a clean and organized work area, adhering to all food safety and hygiene regulations.
- Collaborated effectively with team members to provide a seamless dining experience for guests.
- Assisted with food preparation, including ingredient preparation, cooking, and plating.
- Upsold menu items and beverages, increasing sales and enhancing customer satisfaction.
Frequently Asked Questions (FAQ’s) For Restaurant Team Member
What are the key skills and qualifications required to be a successful Restaurant Team Member?
The key skills and qualifications required to be a successful Restaurant Team Member include customer service, food preparation, order taking, POS system, cash handling, and menu knowledge.
What are some of the common responsibilities of a Restaurant Team Member?
Some of the common responsibilities of a Restaurant Team Member include greeting and seating guests, taking orders, serving food and beverages, clearing tables, and maintaining a clean and organized work area.
What are the growth opportunities for a Restaurant Team Member?
The growth opportunities for a Restaurant Team Member can vary depending on the company and the individual’s performance and goals. Some potential growth opportunities include becoming a shift leader, assistant manager, or manager.
What is the average salary for a Restaurant Team Member?
The average salary for a Restaurant Team Member can vary depending on the location, experience, and skillset. According to Indeed, the average salary for a Restaurant Team Member in the United States is $12.50 per hour.
What are some tips for writing a standout Restaurant Team Member resume?
Some tips for writing a standout Restaurant Team Member resume include highlighting your customer service skills, quantifying your accomplishments, tailoring your resume to each job you apply for, and proofreading your resume carefully before submitting it.
What are some common interview questions for Restaurant Team Member positions?
Some common interview questions for Restaurant Team Member positions include questions about your customer service experience, your knowledge of food and beverage service, and your ability to work in a fast-paced environment.