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Barbara Lee
Shelter Case Manager
Summary
Highly qualified Shelter Case Manager with 5+ years of experience providing comprehensive case management services to homeless individuals and families. Proven ability to conduct comprehensive assessments, develop individualized case plans, provide crisis intervention, and advocate for clients’ rights. Strong collaborative skills and a deep understanding of the needs of the homeless population.
Key skills include:
- Case Management
- Crisis Intervention
- Trauma-Informed Care
- Housing Advocacy
- Homeless Outreach
- Service Coordination
Education
Bachelor’s Degree in Social Work
September 2016
Skills
- Case Management
- Crisis Intervention
- Trauma-Informed Care
- Housing Advocacy
- Homeless Outreach
- Service Coordination
Work Experience
Shelter Case Manager
- Advocated for clients rights and entitlements within legal, medical, and social service systems
- Developed and facilitated support groups and workshops on topics such as budgeting, parenting, and job readiness
- Collaborated with other community agencies and service providers to provide wraparound support to clients
- Supervised and mentored caseworker interns, providing training and support
Shelter Case Manager
- Conducted comprehensive intake assessments for 200+ homeless individuals and families annually
- Developed and implemented individualized case plans to meet clients housing, healthcare, employment, and other needs
- Established and maintained positive relationships with clients, building trust and rapport
- Provided crisis intervention and support to clients experiencing trauma, mental illness, or substance abuse
Accomplishments
- Developed and implemented a comprehensive case management program that reduced homelessness in the community by 20%
- Negotiated housing placements and financial assistance for 50% of clients, securing stable housing within 90 days
- Established partnerships with local agencies and community groups to expand access to resources for clients
- Provided traumainformed care and crisis intervention to support clients experiencing homelessness
- Facilitated support groups and workshops to empower clients and address the underlying causes of homelessness
Awards
- Recipient of the National Alliance to End Homelessness Case Manager of the Year Award
- Recognized for providing exceptional case management services to over 200 homeless individuals
- Honored for developing innovative outreach strategies that increased engagement with vulnerable homeless populations
- Recognized for exceptional leadership and innovation in the field of homelessness
Certificates
- Certified Case Manager (CCM)
- Certified Homeless Service Provider (CHSP)
- Trauma-Informed Care Certified (TIC)
- Housing First Certified (HFC)
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How To Write Resume For Shelter Case Manager
- Highlight your experience in providing case management services to homeless individuals and families.
- Showcase your skills in crisis intervention, trauma-informed care, and housing advocacy.
- Demonstrate your ability to collaborate with other agencies and service providers.
- Emphasize your passion for helping the homeless population and your commitment to making a difference in their lives.
Essential Experience Highlights for a Strong Shelter Case Manager Resume
- Conducting comprehensive intake assessments and developing individualized case plans for homeless individuals and families.
- Providing crisis intervention and support to clients experiencing trauma, mental illness, or substance abuse.
- Advocating for clients’ rights and entitlements within legal, medical, and social service systems.
- Developing and facilitating support groups and workshops on topics such as budgeting, parenting, and job readiness.
- Collaborating with other community agencies and service providers to provide wraparound support to clients.
- Supervising and mentoring caseworker interns, providing training and support.
Frequently Asked Questions (FAQ’s) For Shelter Case Manager
What is the role of a Shelter Case Manager?
A Shelter Case Manager provides comprehensive case management services to homeless individuals and families. This includes conducting assessments, developing case plans, providing crisis intervention, and advocating for clients’ rights.
What are the key skills required for a Shelter Case Manager?
Key skills for a Shelter Case Manager include case management, crisis intervention, trauma-informed care, housing advocacy, homeless outreach, and service coordination.
What is the educational requirement for a Shelter Case Manager?
Most Shelter Case Managers have a bachelor’s degree in social work or a related field.
What is the work environment of a Shelter Case Manager like?
Shelter Case Managers typically work in shelters or other facilities that provide services to homeless individuals and families. They may work with clients who are experiencing a variety of challenges, including mental illness, substance abuse, and trauma.
What is the career outlook for Shelter Case Managers?
The career outlook for Shelter Case Managers is expected to be good, as the demand for services for homeless individuals and families continues to grow.
What are the challenges of working as a Shelter Case Manager?
Some of the challenges of working as a Shelter Case Manager include the emotional toll of working with clients who are experiencing difficult circumstances, the high caseloads, and the limited resources available to help clients.
How can I become a Shelter Case Manager?
To become a Shelter Case Manager, you will typically need a bachelor’s degree in social work or a related field, as well as experience working with homeless individuals and families.