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Alton Howard
Social Service Agency Director
Summary
Highly experienced and accomplished Social Service Agency Director with over 10 years of leadership experience in the social services sector. Proven ability to direct multidisciplinary teams, develop innovative programs, manage multimillion-dollar budgets, and advocate for policy changes to improve access to social services for underserved populations. Seeking a challenging and rewarding role where I can leverage my expertise to make a positive impact on the community.
Education
Master’s Degree in Social Work (MSW)
January 2017
Skills
- Case Management
- Grant Writing
- Policy Development
- Program Evaluation
- Risk Management
- Strategic Planning
Work Experience
Social Service Agency Director
- Advocated for policy changes at the local and state level to improve access to social services for underserved populations.
- Supervised a team of over 20 employees, providing guidance, training, and performance evaluations to ensure highquality service delivery.
- Developed and implemented a comprehensive case management system that streamlined service provision and improved client outcomes.
- Led the agency through a period of rapid growth, overseeing a 20% increase in staff and a 30% expansion in program offerings.
Social Service Agency Director
- Directed a multidisciplinary team of social workers, case managers, and counselors, providing comprehensive services to over 500 clients annually.
- Developed and implemented innovative programs to meet the evolving needs of the community, including a housing assistance program that secured stable housing for over 100 families.
- Established partnerships with local organizations and businesses to expand service provision and secure additional funding.
- Managed a multimillion dollar budget, ensuring efficient use of resources and compliance with all funding regulations.
Accomplishments
- Increased funding for social services by 20% through strategic grant writing and stakeholder negotiations
- Developed and implemented a comprehensive case management system, streamlining service delivery and reducing client wait times by 30%
- Led a team that provided crisis intervention services to over 1,000 individuals after a natural disaster, resulting in a 15% reduction in hospitalizations
- Developed a partnership with local businesses to provide job training and placement opportunities for underserved youth, resulting in a 70% employment rate
- Implemented a telemedicine program to provide access to healthcare services for residents in rural areas, resulting in a 25% increase in patient visits
Awards
- National Social Service Leadership Award for innovative community outreach programs
- Statewide Recognition for Excellence in Child Welfare Services
- County Award for Outstanding Contributions to Homeless Services
- National Association of Social Workers Award for Advocacy and Policy Development
Certificates
- Certified Social Work Supervisor (CSWS)
- Licensed Clinical Social Worker (LCSW)
- Certified Case Manager (CCM)
- Certified Grant Writer (CGW)
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How To Write Resume For Social Service Agency Director
- Highlight your leadership experience and accomplishments in directing a social service agency.
- Showcase your expertise in developing innovative programs and services that meet the needs of the community.
- Emphasize your skills in grant writing, policy development, and program evaluation.
- Demonstrate your commitment to social justice and advocacy for underserved populations.
Essential Experience Highlights for a Strong Social Service Agency Director Resume
- Directs a multidisciplinary team of social workers, case managers, and counselors to provide comprehensive services to clients.
- Develops and implements innovative programs to meet the evolving needs of the community.
- Establishes partnerships with local organizations and businesses to expand service provision and secure additional funding.
- Manages a multimillion-dollar budget, ensuring efficient use of resources and compliance with all funding regulations.
- Advocates for policy changes at the local and state level to improve access to social services for underserved populations.
- Supervises a team of employees, providing guidance, training, and performance evaluations to ensure high-quality service delivery.
- Develops and implements a comprehensive case management system that streamlines service provision and improves client outcomes.
Frequently Asked Questions (FAQ’s) For Social Service Agency Director
What are the key responsibilities of a Social Service Agency Director?
The key responsibilities of a Social Service Agency Director include directing a multidisciplinary team, developing and implementing innovative programs, managing a multimillion-dollar budget, advocating for policy changes, supervising a team of employees, and developing and implementing a comprehensive case management system.
What are the qualifications for a Social Service Agency Director?
The qualifications for a Social Service Agency Director typically include a Master’s Degree in Social Work (MSW) and over 5 years of experience in the social services sector.
What are the skills required for a Social Service Agency Director?
The skills required for a Social Service Agency Director include leadership, program development, grant writing, policy development, program evaluation, risk management, strategic planning, and case management.
What is the salary range for a Social Service Agency Director?
The salary range for a Social Service Agency Director can vary depending on experience, location, and the size of the organization. According to Salary.com, the average salary for a Social Service Agency Director in the United States is $84,000.
What is the job outlook for Social Service Agency Directors?
The job outlook for Social Service Agency Directors is expected to grow faster than average in the coming years. This is due to the increasing demand for social services as the population ages and the need for more social workers to address the complex social problems facing society.
What are the benefits of working as a Social Service Agency Director?
The benefits of working as a Social Service Agency Director include the opportunity to make a positive impact on the community, work with a dedicated team of professionals, and develop valuable skills in leadership, program development, and advocacy.
What are the challenges of working as a Social Service Agency Director?
The challenges of working as a Social Service Agency Director include the high demand for services, limited funding, and the need to navigate complex regulations.
What are the qualities of a successful Social Service Agency Director?
The qualities of a successful Social Service Agency Director include strong leadership skills, a deep commitment to social justice, and the ability to manage complex operations.