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Westley Martinez
Supervisory Customs and Border Protection Officer, Port Director
Summary
As a Supervisory Customs and Border Protection Officer (CBPO) and Port Director, I have over 10 years of experience managing a team of 100+ CBPOs and support staff, safeguarding the nation’s borders and facilitating international trade. My expertise in customs management, risk assessment, and strategic planning has enabled me to effectively lead border security operations, maintain compliance, and foster collaboration among stakeholders. I am proficient in utilizing advanced technology and intelligence analysis to identify and interdict contraband and illegal activity, ensuring the safety and security of our ports of entry.
Education
Bachelor’s Degree in Criminal Justice, Public Administration
November 2014
Skills
- Customs Management
- Budget Management
- Strategic Planning
- Risk Management
- Border Operations
- Trade Compliance
Work Experience
Supervisory Customs and Border Protection Officer, Port Director
- Led the development and implementation of training programs for CBPOs, ensuring they were proficient in all aspects of border security operations.
- Evaluated the performance of CBPOs and provided constructive feedback to improve their skills and knowledge.
- Established and maintained relationships with key stakeholders, including business leaders, community organizations, and foreign government officials.
- Managed the ports budget and resources effectively, ensuring efficient operations and meeting all regulatory requirements.
Supervisory Customs and Border Protection Officer, Port Director
- Managed a team of 100+ Customs and Border Protection Officers (CBPOs) and support staff, ensuring the smooth flow of international trade and travel through a major port of entry.
- Developed and implemented comprehensive security plans and protocols to protect critical infrastructure and personnel at the port of entry.
- Coordinated with federal, state, and local law enforcement agencies to enhance border security and combat transnational crime.
- Utilized advanced technology and intelligence analysis tools to identify and interdict contraband, illegal immigrants, and other threats.
Accomplishments
- Led the implementation of a new cargo screening system, reducing wait times by 20% and increasing security effectiveness by 15%
- Developed and implemented a training program for CBP officers, improving operational efficiency by 10%
- Led a team that seized over $10 million worth of illegal drugs and weapons, disrupting transnational criminal organizations
- Established partnerships with local law enforcement agencies, enhancing information sharing and crossjurisdictional cooperation
- Implemented a new performance management system, improving accountability and employee engagement
Awards
- Customs Commissioners Award for Outstanding Leadership, 2023
- Homeland Security Secretarys Award for Excellence in Border Management, 2022
- Department of Justice Outstanding Service Award, 2021
- Port Director of the Year Award, 2020
Certificates
- Certified Customs and Border Protection Officer (CBP-CPOM)
- Certified Anti-Terrorism Officer (CATO)
- Certified Port Director (CPOA)
- Certified Border Management Professional (CBMP)
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How To Write Resume For Supervisory Customs and Border Protection Officer, Port Director
- Quantify your accomplishments and provide specific examples of your impact on border security and trade facilitation.
- Highlight your leadership and management skills, emphasizing your ability to motivate and develop a team of CBPOs.
- Demonstrate your knowledge of customs regulations, trade compliance, and risk management best practices.
- Emphasize your understanding of the latest technology and intelligence analysis tools used in border security operations.
- Showcase your commitment to collaboration and stakeholder engagement, highlighting your ability to build partnerships and resolve complex issues.
Essential Experience Highlights for a Strong Supervisory Customs and Border Protection Officer, Port Director Resume
- Supervise and manage a team of Customs and Border Protection Officers and support staff, ensuring the efficient flow of international trade and travel through a major port of entry.
- Develop and implement comprehensive security plans and protocols to protect critical infrastructure and personnel at the port of entry.
- Coordinate with federal, state, and local law enforcement agencies to enhance border security and combat transnational crime.
- Utilize advanced technology and intelligence analysis tools to identify and interdict contraband, illegal immigrants, and other threats.
- Lead the development and implementation of training programs for CBPOs, ensuring they are proficient in all aspects of border security operations.
- Evaluate the performance of CBPOs and provide constructive feedback to improve their skills and knowledge.
- Establish and maintain relationships with key stakeholders, including business leaders, community organizations, and foreign government officials.
Frequently Asked Questions (FAQ’s) For Supervisory Customs and Border Protection Officer, Port Director
What are the primary responsibilities of a Supervisory Customs and Border Protection Officer, Port Director?
Supervisory Customs and Border Protection Officers (CBPOs) and Port Directors are responsible for overseeing the operations of a port of entry, ensuring the smooth flow of international trade and travel while safeguarding the nation’s borders. They supervise a team of CBPOs and support staff, develop and implement security plans, collaborate with other agencies, utilize technology to identify and interdict threats, and foster relationships with stakeholders.
What are the qualifications required for this role?
Typically, Supervisory Customs and Border Protection Officers and Port Directors possess a bachelor’s degree in criminal justice, public administration, or a related field. They have several years of experience in border security operations, customs management, and risk assessment. Strong leadership, management, and communication skills are essential.
What is the work environment like for Supervisory Customs and Border Protection Officers, Port Directors?
Supervisory Customs and Border Protection Officers and Port Directors work in a demanding environment that requires long hours and a high level of responsibility. They must be able to make quick decisions, handle pressure, and work effectively under stressful conditions. The role involves a combination of office work and field operations, including interacting with the public, law enforcement agencies, and international travelers.
What are the career advancement opportunities for Supervisory Customs and Border Protection Officers, Port Directors?
Supervisory Customs and Border Protection Officers and Port Directors have opportunities for career advancement within the Customs and Border Protection agency and the Department of Homeland Security. They may progress to higher-level management positions, such as Assistant Port Director, Deputy Port Director, or Port Director at larger ports of entry.
What is the salary range for Supervisory Customs and Border Protection Officers, Port Directors?
The salary range for Supervisory Customs and Border Protection Officers and Port Directors varies depending on factors such as experience, location, and the size of the port of entry. According to the U.S. Office of Personnel Management, the average salary for Supervisory Customs and Border Protection Officers and Port Directors is around $95,000 per year.