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Dorothy Adams
Table Games Dealer
Summary
Skilled and experienced table games dealer with over 5 years of professional experience in managing and operating a wide range of table games. Proven ability to create a welcoming and professional atmosphere while ensuring accurate and timely payouts. Demonstrated knowledge of game rules, betting procedures, and responsible gaming practices. Committed to providing exceptional guest service and protecting proprietary information.
Education
Associate’s Degree in Hospitality Management
February 2017
Skills
- Roulette Operation
- Blackjack Dealing
- Craps Dealing
- Baccarat Dealing
- Pai Gow Poker Dealing
- Three Card Poker Dealing
Work Experience
Table Games Dealer
- Protected proprietary information and maintained confidentiality within the casino environment.
- Developed strong communication and interpersonal skills through interactions with guests and colleagues.
- Operated in a fastpaced and highpressure environment, managing multiple tables concurrently.
- Utilized a deep understanding of game rules and betting procedures to resolve discrepancies and ensure fair play.
Table Games Dealer
- Dealt a wide range of table games including blackjack, roulette, craps, poker, and baccarat.
- Managed cash transactions, chips, and gaming equipment to ensure accurate and timely payouts.
- Provided exceptional customer service to guests, creating a welcoming and professional atmosphere.
- Enforced gaming regulations, including age verification and responsible gaming practices.
Accomplishments
- Successfully resolved over 500 customer disputes involving game rules and payouts, reducing complaints by 25%.
- Developed and implemented a training program for new dealers, resulting in a 10% increase in job proficiency and customer satisfaction.
- Successfully handled highstakes tables with exceptional accuracy, maintaining composure and professionalism under pressure.
- Trained and mentored junior dealers, providing guidance and support to enhance their performance and confidence.
- Collaborated with management to implement new table games and promotions, enhancing entertainment options for customers.
Awards
- Recipient of the Table Games Dealer of the Year Award for exemplary customer service and game knowledge.
- Recognized as Dealer of the Month for consistently exceeding performance targets and receiving positive feedback from customers.
- Honored with the Exceptional Customer Service Award for consistently delivering outstanding experiences to patrons.
- Received the Game Protection Award for exceptional vigilance in identifying and countering illegal gambling practices.
Certificates
- Table Games Institute Certification
- Gaming Control Board License
- Advanced Chip Counting Certification
- Progressive Table Games Certification
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How To Write Resume For Table Games Dealer
- Highlight your skills and experience in dealing table games, including any certifications or awards.
- Showcase your customer service skills and ability to create a positive guest experience.
- Demonstrate your knowledge of game rules, betting procedures, and responsible gaming practices.
- Emphasize your ability to work in a fast-paced and high-pressure environment.
- Consider including a section on your resume that highlights your commitment to ethical gaming and responsible gambling practices.
Essential Experience Highlights for a Strong Table Games Dealer Resume
- Deal a variety of table games, including blackjack, roulette, craps, poker, and baccarat
- Manage cash transactions, chips, and gaming equipment to ensure accurate and timely payouts
- Provide exceptional customer service to guests, creating a welcoming and professional atmosphere
- Enforce gaming regulations, including age verification and responsible gaming practices
- Protect proprietary information and maintain confidentiality within the casino environment
- Operate in a fast-paced and high-pressure environment, managing multiple tables concurrently
- Resolve discrepancies and ensure fair play through utilizing a deep understanding of game rules and betting procedures
Frequently Asked Questions (FAQ’s) For Table Games Dealer
What are the essential skills required to be a Table Games Dealer?
Essential skills for a Table Games Dealer include dealing various table games (Blackjack, Roulette, Craps, Poker, Baccarat), handling cash and chip transactions, exceptional customer service, ability to enforce gaming regulations, protect sensitive information, operate in a fast-paced environment, and strong communication and interpersonal skills.
What are the most sought-after certifications for Table Games Dealers?
Aspiring Table Games Dealers can enhance their credibility and demonstrate their commitment to the industry by obtaining certifications like the Certified Gaming Supervisor (CGS) or Certified Table Games Dealer (CTGD) from the Gaming Standards Association (GSA).
What are the career advancement paths available for Table Games Dealers?
Individuals starting their careers as Table Games Dealers can progress to become Pit Supervisors, Table Managers, Casino Managers, or pursue roles in casino operations and regulation.
What is the salary range for Table Games Dealers in the US?
The salary range for Table Games Dealers varies depending on factors such as experience, location, and casino size. According to Salary.com, the average salary for Table Games Dealers in the United States is around $25,000 to $40,000 per year.
What are the key qualities of a successful Table Games Dealer?
Successful Table Games Dealers possess exceptional customer service skills, in-depth knowledge of table game rules and betting procedures, ability to work under pressure, and a strong sense of integrity and responsibility.
Is there a high demand for Table Games Dealers in the casino industry?
Yes, there is a consistent demand for skilled and experienced Table Games Dealers in the casino industry. Casinos are always looking for qualified individuals to staff their gaming tables and provide a positive guest experience.
Is it necessary to have prior experience in the casino industry to become a Table Games Dealer?
While prior casino experience can be an advantage, it’s not always a requirement to become a Table Games Dealer. Many casinos provide on-the-job training programs for new dealers who demonstrate the necessary skills and aptitude.