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Billy Hughes
Table Tender
Summary
Highly driven and experienced Table Tender with a proven track record of providing exceptional customer service in fast-paced restaurant environments. Proficient in all aspects of table management, including order taking, payment processing, and resolving customer queries efficiently. Possesses a strong command of food and beverage knowledge, ensuring accurate recommendations and upselling opportunities. Committed to delivering a memorable and enjoyable dining experience to every guest.
In my previous role as a Table Tender at [Restaurant Name], I was responsible for:
- Greeting and seating guests warmly and professionally
- Taking and processing orders accurately and efficiently
- Providing detailed menu recommendations and answering customer inquiries
- Maintaining a clean and organized table area throughout the shift
- Upselling additional items and promoting specials to enhance the dining experience
- Processing payments promptly and accurately, ensuring customer satisfaction
I am confident in my ability to contribute to your team’s success and provide unparalleled customer service.
Education
Associate Degree or Diploma in Hospitality Management
September 2019
Skills
- Customer Service
- Food and Beverage Knowledge
- Order Taking
- Payment Processing
- Table Management
- Menu Knowledge
Work Experience
Table Tender
- Up-sold menu items and recommended beverages, increasing sales by an average of 10%.
- Handled transactions, including cash, credit, and gift cards, ensuring accuracy and promptness.
- Assisted with food preparation and beverage setups when needed.
- Worked effectively as part of a team to provide a seamless dining experience.
Table Tender
- Provided excellent customer service to over 100 guests daily, exceeding satisfaction expectations.
- Efficiently managed tables, seating guests promptly and ensuring their dining needs were met.
- Proficiently took and processed food and beverage orders using a POS system.
- Cleared and reset tables promptly, maintaining a clean and organized dining area.
Accomplishments
- Developed and implemented a new table reservation system, reducing wait times by 20%.
- Trained and mentored a team of 5 table tenders, improving customer satisfaction by 15%.
- Collaborated with the kitchen to develop a new menu that increased sales by 10%.
- Introduced a new table management system that optimized seating capacity and reduced turnover time by 5%.
- Developed and implemented a new training program for table tenders, resulting in reduced staff turnover by 25%.
Awards
- Table Tender of the Month
- Excellence in Customer Service Award
- Employee of the Quarter
- Recognition for Outstanding Performance
Certificates
- ServSafe Food Handler Certificate
- National Restaurant Association ServSafe Manager Certificate
- Allergen Training and Certification
- Food Safety Manager Certification
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How To Write Resume For Table Tender
Highlight your customer service skills:
Emphasize your ability to interact with guests professionally, resolve issues effectively, and create a positive dining experience.Quantify your accomplishments:
Use specific metrics to demonstrate your contributions, such as the number of tables served, upsells generated, or customer satisfaction ratings.Showcase your food and beverage knowledge:
Describe your understanding of different cuisines, ingredients, and wine pairings, highlighting your ability to make informed recommendations.Demonstrate your teamwork and adaptability:
Explain how you have worked effectively in a fast-paced team environment and adapted to changing priorities and customer needs.Proofread carefully:
Ensure your resume is free of errors in grammar, spelling, and punctuation.
Essential Experience Highlights for a Strong Table Tender Resume
- Greet and seat guests warmly and professionally, creating a welcoming and positive ambiance.
- Take orders accurately and efficiently, ensuring all details are captured correctly.
- Provide detailed menu recommendations and answer customer inquiries, demonstrating a thorough knowledge of food and beverage offerings.
- Maintain a clean and organized table area throughout the shift, ensuring a comfortable and hygienic dining environment.
- Upsell additional items and promote specials effectively, enhancing the customer experience and increasing revenue.
- Process payments promptly and accurately, adhering to established procedures and ensuring customer satisfaction.
- Resolve customer queries and complaints promptly and professionally, maintaining a positive and solution-oriented approach.
Frequently Asked Questions (FAQ’s) For Table Tender
What are the key skills required to be a successful Table Tender?
Key skills for a successful Table Tender include excellent customer service, strong food and beverage knowledge, order taking accuracy, payment processing proficiency, and table management abilities.
What is the difference between a Table Tender and a Server?
While both roles involve serving customers, Table Tenders typically have more limited responsibilities focused on table management, such as seating guests, taking orders, and processing payments. Servers, on the other hand, may have additional duties such as food preparation, table clearing, and providing more extensive customer service.
What are the growth opportunities for Table Tenders?
Table Tenders can advance their careers by gaining experience and developing their skills. Potential growth opportunities include promotions to Server, Bartender, or Management positions.
What is the average salary for a Table Tender?
The average salary for a Table Tender can vary depending on factors such as location, experience, and employer. According to Indeed, the average salary for a Table Tender in the United States is around $13.50 per hour.
What are the challenges faced by Table Tenders?
Table Tenders may face challenges such as dealing with demanding customers, working in a fast-paced environment, and balancing multiple tasks simultaneously. They may also need to adapt to different customer personalities and preferences.
What are the benefits of working as a Table Tender?
Benefits of working as a Table Tender include flexible work hours, the opportunity to earn tips, and the chance to gain valuable customer service experience.
How can I prepare for an interview for a Table Tender position?
To prepare for an interview for a Table Tender position, you can research the company, practice your customer service skills, and be prepared to discuss your experience and qualifications relevant to the role.
What is the job outlook for Table Tenders?
The job outlook for Table Tenders is expected to be positive in the coming years. As the restaurant industry continues to grow, the demand for skilled and experienced Table Tenders is likely to increase.