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Porter Harris
Tearoom Host
Summary
Highly motivated and experienced Tearoom Host with a proven track record of providing exceptional customer service and creating a welcoming and hospitable atmosphere. Proven ability to process orders accurately and efficiently, prepare and serve a variety of teas and pastries, and maintain a clean and organized serving area. Excellent communication and interpersonal skills, with a strong understanding of tea pairing to enhance the customer’s tea-drinking experience. Committed to upholding tearoom standards and contributing to a positive and engaging work environment.
Education
Associate Degree in Hospitality Management
July 2015
Skills
- Food Preparation
- Beverage Service
- Menu Management
- Customer Service
- Table Management
- Cash Handling
Work Experience
Tearoom Host
- Provided excellent customer service, resolving concerns promptly and professionally.
- Uphold tearoom standards, ensuring a consistent and highquality customer experience.
- Contributed to a positive and engaging work environment, collaborating effectively with colleagues.
- Utilized tea pairing knowledge to enhance customers teadrinking experience.
Tearoom Host
- Created a welcoming and hospitable atmosphere for guests, resulting in a 95% customer satisfaction rating.
- Processed orders accurately and efficiently, ensuring a seamless dining experience for customers.
- Prepared and served a variety of teas and pastries, meeting diverse customer preferences.
- Maintained a clean and organized serving area, ensuring customer comfort and safety.
Accomplishments
- Increased sales revenue by 15% through effective menu recommendations and upselling techniques
- Reduced customer wait times by 20% by optimizing order taking and table management processes
- Improved customer satisfaction scores by 10% through proactive feedback collection and personalized service
- Successfully managed a team of 10 Tearoom Hosts, ensuring smooth and efficient operations during peak hours
- Developed and implemented a training program for new Tearoom Hosts, resulting in a 25% reduction in onboarding time
Awards
- Recognized as Tearoom Host of the Year for exceptional customer service and dedication
- Received Rising Star award for outstanding performance and potential in the Tearoom Host role
- Awarded Best Team Player for consistently exceeding expectations in collaboration and teamwork
Certificates
- ServSafe Food Handler Certification
- Barista Training Certificate
- First Aid and CPR Certification
- Allergen Awareness Certification
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How To Write Resume For Tearoom Host
- Showcase your passion for providing exceptional customer service and creating a memorable dining experience.
- Highlight your knowledge of different types of teas and pastries, as well as your ability to pair them for an enhanced experience.
- Emphasize your attention to detail and ability to maintain a clean and organized work area.
- Provide specific examples of how you have contributed to a positive work environment and exceeded customer expectations.
Essential Experience Highlights for a Strong Tearoom Host Resume
- Greet and welcome guests, creating a warm and inviting atmosphere.
- Take and process orders accurately and efficiently, ensuring a seamless dining experience.
- Prepare and serve a variety of teas and pastries, meeting diverse customer preferences.
- Maintain a clean and organized serving area, ensuring customer comfort and safety.
- Provide excellent customer service, resolving concerns promptly and professionally.
- Uphold tearoom standards, ensuring a consistent and high-quality customer experience.
- Collaborate effectively with colleagues to contribute to a positive and engaging work environment.
Frequently Asked Questions (FAQ’s) For Tearoom Host
What are the key skills and qualities required to be a successful Tearoom Host?
Successful Tearoom Hosts possess excellent customer service skills, a warm and welcoming personality, and a passion for tea. They are also highly organized, efficient, and detail-oriented, with a strong work ethic and a commitment to providing a memorable dining experience for every guest.
What are the typical job responsibilities of a Tearoom Host?
Tearoom Hosts are responsible for greeting and welcoming guests, taking and processing orders, preparing and serving teas and pastries, maintaining a clean and organized serving area, and providing excellent customer service. They may also be involved in setting up and breaking down the dining area, and assisting with other tasks as needed.
What are the career advancement opportunities for Tearoom Hosts?
Tearoom Hosts can advance their careers by developing their skills and experience, and by taking on additional responsibilities. They may be promoted to Tea Sommelier, Tearoom Manager, or even open their own tea room.
What is the average salary for a Tearoom Host?
The average salary for a Tearoom Host varies depending on experience, location, and other factors. However, according to Salary.com, the average salary for a Tearoom Host in the United States is around $12 per hour.
What is the work environment like for a Tearoom Host?
Tearoom Hosts typically work in a fast-paced and dynamic environment. They are often on their feet for long periods of time and may have to deal with difficult customers. However, they also have the opportunity to interact with a variety of interesting people and to provide a unique and memorable experience for their guests.
What are the benefits of working as a Tearoom Host?
Working as a Tearoom Host offers a number of benefits, including flexible hours, the opportunity to work in a creative and dynamic environment, and the chance to make a difference in the lives of others. Tearoom Hosts also have the opportunity to learn about different cultures and to develop their customer service skills.