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Lynn Foster
Telehealth Case Manager
Summary
As a Telehealth Case Manager with 5+ years of experience, I have a proven track record in managing complex chronic conditions and providing ongoing support to patients remotely. I am highly proficient in conducting telehealth assessments, developing personalized care plans, and coordinating interdisciplinary care. I am dedicated to improving patient outcomes, enhancing access to care, and leveraging technology to deliver exceptional healthcare services.
In my previous role at [Company Name], I played a pivotal role in managing a caseload of over 50 patients with chronic conditions such as diabetes, heart failure, and COPD. Through virtual consultations and remote monitoring, I effectively assessed their needs, developed tailored care plans, and provided ongoing support to help them manage their conditions and improve their quality of life.
I am particularly skilled in utilizing telehealth technology to facilitate comprehensive assessments, medication reviews, and functional evaluations in patients’ home environments. This enables me to have a holistic understanding of their needs and provide personalized care that addresses their unique circumstances.
Furthermore, I am adept at collaborating with physicians, nurses, and other healthcare professionals to ensure seamless patient outcomes. I actively participate in interdisciplinary care planning meetings, share patient updates, and coordinate follow-up appointments to ensure continuity of care.
My passion for patient advocacy and support drives me to go the extra mile in my role. I am committed to empowering patients with the knowledge and skills they need to manage their conditions effectively. I provide regular patient education sessions, conduct medication adherence counseling, and utilize remote monitoring platforms to track their progress and identify areas for improvement.
I am confident that my expertise in telehealth case management, coupled with my dedication to patient care, makes me an exceptional candidate for your organization. I am eager to leverage my skills to contribute to your team and make a positive impact on the lives of your patients.
Education
Bachelor’s degree in Nursing, Social Work
February 2017
Skills
- Telehealth Assessment
- Care Plan Development
- Patient Education
- Advocacy and Support
- Case Management
- Interdisciplinary Collaboration
Work Experience
Telehealth Case Manager
- Triaged and prioritized patient referrals, determining the appropriate level of care and expediting access to necessary services.
- Monitored patient progress through regular virtual followup visits, assessing treatment effectiveness and revising care plans as needed.
- Collaborated with community resources to provide social support, transportation, and other ancillary services to enhance patient wellbeing.
- Utilized electronic health records (EHR) systems to document patient interactions, track progress, and facilitate communication among the care team.
Telehealth Case Manager
- Assessed patient needs, developed personalized care plans, and provided ongoing support to manage complex chronic conditions remotely via video conferencing and patient portals.
- Utilized telehealth technology to conduct comprehensive assessments, including physical exams, medication reviews, and functional evaluations in the patients home environment.
- Coordinated interdisciplinary care by collaborating with physicians, nurses, and other healthcare professionals to ensure seamless patient outcomes.
- Educated patients and their families on disease management, selfcare strategies, and medication adherence through virtual education sessions and remote monitoring platforms.
Accomplishments
- Developed and implemented a standardized telehealth assessment process, reducing assessment time by 30%
- Collaborated with multidisciplinary teams to facilitate seamless transitions of care for over 200 patients per month
- Established and maintained strong relationships with patients and their families, fostering trust and improving outcomes
- Utilized telehealth technology to provide remote patient monitoring, resulting in early identification and intervention
- Provided crisis intervention and support to patients experiencing mental health challenges in a timely and effective manner
Awards
- National Excellence Award for Telehealth Innovations
- Regional Recognition for Outstanding Telehealth Case Management
- Top 10% Performer Award for Telehealth Care Coordination
Certificates
- Certified Telehealth Case Manager (CTCM)
- Registered Nurse (RN)
- Licensed Practical Nurse (LPN)
- Certified Case Manager (CCM)
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How To Write Resume For Telehealth Case Manager
Highlight your telehealth expertise
: Emphasize your proficiency in conducting telehealth assessments, using video conferencing platforms, and managing remote patient care.Showcase your passion for patient care
: Express your dedication to patient advocacy, support, and empowerment. Provide examples of how you have gone above and beyond to meet the needs of your patients.Quantify your accomplishments
: Use specific metrics to demonstrate the impact of your work, such as the number of patients you have managed, the percentage of patients who have improved their health outcomes, or the cost savings achieved through remote care.Tailor your resume to the job description
: Carefully review the job description and identify the key skills and responsibilities that the employer is seeking. Tailor your resume to highlight the specific experiences and qualifications that match the requirements of the position.Proofread carefully
: Before submitting your resume, proofread it thoroughly for any errors in grammar, spelling, or formatting. A polished and error-free resume will make a positive impression on potential employers.
Essential Experience Highlights for a Strong Telehealth Case Manager Resume
- Conduct comprehensive telehealth assessments, including physical exams, medication reviews, and functional evaluations.
- Develop and implement personalized care plans in collaboration with patients, physicians, and other healthcare professionals.
- Provide ongoing support and education to patients and their families on disease management, self-care strategies, and medication adherence.
- Coordinate interdisciplinary care by collaborating with physicians, nurses, and other healthcare professionals to ensure seamless patient outcomes.
- Monitor patient progress through regular virtual follow-up visits, assessing treatment effectiveness, and revising care plans as needed.
- Collaborate with community resources to provide social support, transportation, and other ancillary services to enhance patient well-being.
- Document patient interactions, track progress, and facilitate communication among the care team using electronic health records (EHR) systems.
Frequently Asked Questions (FAQ’s) For Telehealth Case Manager
What is the role of a Telehealth Case Manager?
A Telehealth Case Manager is a healthcare professional who provides remote care to patients using video conferencing and patient portals. They assess patient needs, develop personalized care plans, provide ongoing support, coordinate interdisciplinary care, and educate patients on disease management.
What skills are required to be a successful Telehealth Case Manager?
A successful Telehealth Case Manager typically possesses a bachelor’s degree in nursing, social work, or a related field, along with experience in case management and telehealth technology. They should also have strong communication, interpersonal, and problem-solving skills.
What are the benefits of telehealth case management?
Telehealth case management offers several benefits, including improved access to care, reduced costs, increased convenience for patients, and the ability to provide care to patients in remote or underserved areas.
What is the future of telehealth case management?
Telehealth case management is expected to continue to grow in popularity as technology advances and healthcare systems seek to provide more efficient and accessible care. It is likely that telehealth case managers will play an increasingly important role in managing chronic conditions, providing preventive care, and supporting patients with complex needs.
How can I become a Telehealth Case Manager?
To become a Telehealth Case Manager, you typically need a bachelor’s degree in nursing, social work, or a related field, as well as experience in case management and telehealth technology. Some employers may also require certification in telehealth or case management.
What are the career prospects for Telehealth Case Managers?
Telehealth Case Managers have a variety of career prospects, including opportunities for advancement within healthcare organizations, consulting, and research. They may also work in private practice or for non-profit organizations.
What is the salary range for Telehealth Case Managers?
The salary range for Telehealth Case Managers can vary depending on their experience, location, and employer. According to Salary.com, the median annual salary for Telehealth Case Managers in the United States is $65,000.
What are the challenges of being a Telehealth Case Manager?
Some of the challenges that Telehealth Case Managers may face include: maintaining patient engagement in a virtual environment, ensuring patient privacy and confidentiality, and addressing technical issues that may arise during video conferencing.