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Oakley Kelley
Telephone Station Installer
Summary
Highly proficient Telephone Station Installer with over 6 years of experience in installing, maintaining, and troubleshooting telephone systems. Proven expertise in upgrading legacy systems to IP-based technologies, resulting in enhanced network efficiency and performance. Demonstrated ability to manage multiple projects simultaneously, ensuring timely completion and client satisfaction. Strong knowledge of industry standards and best practices, ensuring compliance and adherence to regulatory requirements. Committed to providing exceptional technical support and user training, maximizing system utilization and minimizing downtime.
Education
Associates Degree in Telecommunications
June 2017
Skills
- Installation of telephone lines
- Troubleshooting and repair of telephone lines
- Splicing and terminating of telephone cables
- Installation of telephone equipment
- Testing and commissioning of telephone systems
- Use of test equipment to locate faults
Work Experience
Telephone Station Installer
- Installed and configured PBX systems, including Cisco, Avaya, and NEC, for various businesses.
- Managed multiple telephone system projects simultaneously, coordinating with team members and clients to ensure timely completion.
- Established relationships with suppliers to procure highquality telephone equipment at competitive prices.
- Provided technical support to clients, resolving telephone system issues and conducting user training.
Telephone Station Installer
- Installed and maintained over 150 telephone stations, ensuring reliable communication systems.
- Upgraded existing telephone systems to IPbased technologies, improving network efficiency and performance.
- Troubleshooted and resolved complex telephone system issues, minimizing downtime and ensuring optimal service.
- Conducted site surveys to determine optimal telephone station placements, considering factors such as coverage, interference, and cabling requirements.
Accomplishments
- Installed a complex telecommunications network for a major commercial building, ensuring seamless communication for over 500 users.
- Successfully troubleshooted and resolved complex wiring issues in a multitenant office building, restoring critical services within agreed SLAs.
- Trained and mentored junior technicians, fostering their growth and ensuring the highest quality standards.
- Completed a major station installation project within budget and ahead of schedule, saving the company significant costs.
- Implemented a new cable management system that reduced maintenance costs and enhanced the aesthetics of a business campus.
Awards
- Received the Excellence in Telephone Station Installation award for superior performance and quality workmanship.
- Recognized by the industry association for developing innovative techniques that increased installation efficiency.
- Received the Safety Excellence award for adhering to strict safety protocols and maintaining a hazardfree work environment.
- Certified as a fiber optic technician, demonstrating advanced skills in fiber installation and testing.
Certificates
- Certified Telephone Station Installer (CTSI)
- CompTIA Network+
- OSHA 10-Hour Safety Certification
- First Aid and CPR Certification
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How To Write Resume For Telephone Station Installer
- Highlight your experience and expertise in installing and maintaining telephone systems, emphasizing specific projects or achievements.
- Showcase your ability to troubleshoot and resolve complex telephone system issues, providing examples of successful problem-solving.
- Demonstrate your knowledge of industry standards and best practices, including compliance with regulatory requirements.
- Emphasize your commitment to providing exceptional customer service and technical support, maximizing system utilization and minimizing downtime.
Essential Experience Highlights for a Strong Telephone Station Installer Resume
- Install, maintain, upgrade, and troubleshoot telephone systems to ensure reliable communication networks.
- Conduct site surveys and determine optimal telephone station placements, considering factors such as coverage, interference, and cabling requirements.
- Configure and install PBX systems, including Cisco, Avaya, and NEC, for various businesses.
- Troubleshoot and resolve complex telephone system issues, minimizing downtime and ensuring optimal service.
- Provide technical support to clients, resolving telephone system issues and conducting user training.
- Stay up-to-date with the latest industry trends and advancements in telephone system technologies.
Frequently Asked Questions (FAQ’s) For Telephone Station Installer
What are the primary responsibilities of a Telephone Station Installer?
Telephone Station Installers are responsible for installing, maintaining, upgrading, and troubleshooting telephone systems to ensure reliable communication networks. They conduct site surveys, determine optimal station placements, configure PBX systems, and provide technical support to clients.
What skills are required to be a successful Telephone Station Installer?
Successful Telephone Station Installers possess strong technical skills, including installation, maintenance, and troubleshooting of telephone systems. They have knowledge of industry standards, PBX systems, and cabling requirements. Additionally, they have excellent problem-solving abilities and customer service skills.
What is the job outlook for Telephone Station Installers?
The job outlook for Telephone Station Installers is expected to grow in the coming years due to the increasing demand for reliable and efficient communication systems. The proliferation of IP-based technologies and the need for network upgrades are driving the need for skilled installers and technicians.
What are the career advancement opportunities for Telephone Station Installers?
Telephone Station Installers can advance their careers by specializing in specific areas such as IP telephony, network administration, or customer support. They can also pursue higher education or certifications to enhance their skills and knowledge.
What are the key challenges faced by Telephone Station Installers?
Telephone Station Installers face challenges such as working in various environments, including heights and confined spaces. They must stay up-to-date with the latest technologies and industry standards to ensure the efficient installation and maintenance of telephone systems.
What are the safety precautions that Telephone Station Installers must follow?
Telephone Station Installers must adhere to safety precautions such as wearing appropriate safety gear, following lockout/tagout procedures, and being aware of electrical hazards. They must also follow industry best practices and regulations to ensure a safe work environment.