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Derrick Thomas
Toll Gate Tender
Summary
Highly motivated and experienced Toll Gate Tender with 5+ years of experience in the transportation industry. Expertise in toll lane management, fare collection, customer service, and traffic control. Proven ability to operate toll collection equipment efficiently and accurately, ensuring smooth traffic flow and adherence to company policies.
Education
High School Diploma
September 2018
Skills
- Toll Lane Management System Operation
- Fare Collection and Processing
- Customer Service and Resolution
- Traffic Control and Monitoring
- Cash Handling and Reconciliation
- EFTPOS and Credit Card Processing
Work Experience
Toll Gate Tender
- Maintained a clean and organized toll plaza, ensuring safety and efficiency.
- Detected and reported suspicious activities or security breaches to supervisors.
- Processed toll transactions accurately and efficiently, ensuring compliance with company policies.
- Reconciled cash and toll receipts daily, ensuring accuracy and balancing of accounts.
Toll Gate Tender
- Collected tolls from vehicles, ensured accurate payment, and provided receipts.
- Monitored traffic flow and ensured smooth passage of vehicles through toll plaza.
- Operated various toll collection equipment, including automated booths and cash lanes.
- Provided customer service to drivers, resolving inquiries and assisting with tollrelated issues.
Certificates
- DOT Certified Toll Collector
- National Automatic Toll Association (NATA) Certification
- FAA Certified Tower Operator
- ISO 9001:2015 Certified Quality Manager
Languages
- English
- French
- German
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How To Write Resume For Toll Gate Tender
- Highlight your experience in toll lane management and fare collection.
- Emphasize your customer service skills and ability to resolve driver inquiries.
- Showcase your knowledge of toll collection equipment and traffic control
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
Essential Experience Highlights for a Strong Toll Gate Tender Resume
- Collected tolls from vehicles, ensuring accurate payment and providing receipts.
- Monitored traffic flow and ensured smooth passage of vehicles through toll plaza.
- Operated various toll collection equipment, including automated booths and cash lanes.
- Provided customer service to drivers, resolving inquiries and assisting with tollrelated issues.
- Maintained a clean and organized toll plaza, ensuring safety and efficiency for all.
- Processed toll transactions accurately and efficiently, ensuring compliance with company policies
- Reconciled cash and toll receipts daily, ensuring accuracy and balancing of accounts.
Frequently Asked Questions (FAQ’s) For Toll Gate Tender
What are the primary responsibilities of a Toll Gate Tender?
Toll Gate Tenders are responsible for collecting tolls from vehicles, providing receipts, monitoring traffic flow, assisting drivers with inquiries, and maintaining the toll plaza.
What skills are essential for success as a Toll Gate Tender?
Essential skills include toll lane management, fare collection, customer service, traffic control, cash handling, and EPOS/credit card processing.
What is the work schedule of a Toll Gate Tender?
Toll Gate Tenders typically work shifts during peak traffic hours, including evenings, weekends, and holidays.
Is prior experience in the transportation industry required for this role?
While prior experience is preferred, it is not always a requirement. Employers may consider candidates with strong customer service and cash handling skills from other industries.
What opportunities for career advancement are available to Toll Gate Tenders?
With experience and additional qualifications, Toll Gate Tenders may advance to roles such as Toll Plaza Supervisor, Traffic Management Officer, or Customer Service Representative.
What is expected daily from a Toll Gate Tender?
Toll Gate Tenders are expected to assist around 100-200 vehicles per hour during peak times, ensuring efficient traffic flow and accurate toll collection.