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Shawn Hudson
Transcription Manager
Summary
Highly experienced Transcription Manager with a proven track record of success in leading and managing transcription teams. Possesses a deep understanding of the transcription industry and has a wealth of knowledge in various transcription software and tools. Demonstrated ability to maintain high levels of accuracy and efficiency while meeting tight deadlines. Excellent communication and interpersonal skills, with a strong ability to build and maintain client relationships. Committed to providing high-quality transcription services and ensuring customer satisfaction. Experience in a variety of industries, including legal, medical, financial, and academic.
Education
Bachelor of Arts in English
March 2019
Skills
- Transcription Editing
- Quality Control
- Team Management
- Audio/Video Transcription
- Transcription Software
- Medical Transcription
Work Experience
Transcription Manager
- Utilized specialized transcription software and tools to ensure efficient and accurate transcription.
- Provided transcription services in various industries, including legal, medical, financial, and academic.
- Managed client relationships, building rapport and responding to inquiries promptly and professionally.
- Conducted data entry, text formatting, and proofreading to ensure accuracy and consistency in transcribed documents.
Transcription Manager
- Transcribed over 500,000 minutes of audio and video recordings within defined deadlines, maintaining accuracy levels above 99%.
- Led a team of 20 transcriptionists, providing guidance, mentorship, and performance evaluations to ensure consistent quality and efficiency.
- Implemented a new transcription workflow using voice recognition software, reducing turnaround time by 25%.
- Developed and implemented quality control protocols, ensuring the production of highquality transcripts that met industry standards.
Accomplishments
- Reduced transcription turnaround time by 20% through implementing streamlined processes
- Improved transcription accuracy by 15% through rigorous QA procedures and training
- Developed and implemented a new transcription software that enhanced efficiency and accuracy
- Successfully managed a team of 30 transcriptionists, ensuring highquality output and meeting deadlines
- Collaborated with clients to gather specific requirements and provide tailored transcription solutions
Awards
- Industry Recognition Award for Excellence in Transcription Management
- National Transcription Association Award for Outstanding Contribution to the Field
- Received company award for consistently exceeding transcription quality standards
Certificates
- Certified Transcriptionist (CT)
- Registered Medical Transcriptionist (RMT)
- Certified Legal Transcriptionist (CLT)
- International Medical Transcriptionist Training Council (IMTTC) Certification
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How To Write Resume For Transcription Manager
Highlight your accuracy and efficiency:
Emphasize your ability to maintain high levels of accuracy and meet tight deadlines.Showcase your leadership and management skills:
Describe your experience in leading and managing a team of transcriptionists, providing guidance and mentorship.Demonstrate your knowledge of transcription software and tools:
List the specific software and tools you are proficient in, and explain how you use them to enhance your productivity.Provide examples of your work:
Include examples of your transcribed work, such as legal transcripts, medical reports, or financial statements, to demonstrate your skills and attention to detail.Tailor your resume to the specific job:
Research the company and the specific job you are applying for, and tailor your resume to highlight the skills and experience that are most relevant to the position.
Essential Experience Highlights for a Strong Transcription Manager Resume
- Lead and manage a team of transcriptionists, providing guidance, mentorship, and performance evaluations.
- Implement and maintain quality control protocols to ensure the production of high-quality transcripts.
- Utilize specialized transcription software and tools to ensure efficient and accurate transcription.
- Provide transcription services in various industries, including legal, medical, financial, and academic.
- Manage client relationships, building rapport and responding to inquiries promptly and professionally.
- Conduct data entry, text formatting, and proofreading to ensure accuracy and consistency in transcribed documents.
- Stay up-to-date on industry trends and best practices to enhance transcription processes and methodologies.
Frequently Asked Questions (FAQ’s) For Transcription Manager
What is the role of a Transcription Manager?
A Transcription Manager is responsible for overseeing and managing the transcription process, ensuring the accuracy, quality, and timely delivery of transcripts. They lead and manage a team of transcriptionists, implement quality control protocols, and utilize specialized transcription software and tools to ensure efficient and accurate transcription.
What skills are required to be a successful Transcription Manager?
To be a successful Transcription Manager, you need to possess strong leadership and management skills, a deep understanding of the transcription industry, proficiency in transcription software and tools, excellent communication and interpersonal skills, and a commitment to providing high-quality transcription services.
What are the career prospects for a Transcription Manager?
Transcription Managers can advance their careers by taking on leadership roles in larger organizations, specializing in specific industries such as legal or medical transcription, or starting their own transcription businesses. With experience and additional training, they can also move into related roles such as Quality Assurance Manager or Project Manager.
What is the salary range for a Transcription Manager?
The salary range for a Transcription Manager can vary depending on experience, location, and industry. According to Salary.com, the average salary for a Transcription Manager in the United States is between $55,000 and $85,000 per year.
What are the challenges faced by Transcription Managers?
Transcription Managers may face challenges such as managing large volumes of transcription work, ensuring the accuracy and quality of transcripts, meeting tight deadlines, and staying up-to-date with industry trends and best practices.
How can I become a Transcription Manager?
To become a Transcription Manager, you can start by gaining experience as a transcriptionist. You can also pursue a degree in a related field such as English, Communications, or Business Administration. Additionally, obtaining certifications in transcription and project management can enhance your credibility and job prospects.
What is the difference between a Transcription Manager and a Transcriptionist?
A Transcription Manager is responsible for overseeing and managing the transcription process, while a Transcriptionist is responsible for transcribing audio or video recordings into written text. Transcription Managers typically have higher levels of responsibility and may lead and manage a team of transcriptionists.
What industries use Transcription Managers?
Transcription Managers are employed in a variety of industries, including legal, medical, financial, academic, and media. They provide transcription services for a wide range of purposes, such as legal proceedings, medical records, financial reports, and research transcripts.