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Scott Collins
Unit Coordinator
Summary
A highly motivated and experienced Unit Coordinator with 8+ years of experience in the healthcare industry. Proven ability to manage a team of unit clerks, develop and implement new processes, and optimize unit workflow. Strong communication and interpersonal skills, with a commitment to providing excellent patient care.
Education
Health Information Management
April 2015
Skills
- Patient Flow Management
- Triage and Prioritization
- Scheduling and Appointment Management
- Medical Record Management
- Insurance Verification
- Patient Registration
Work Experience
Unit Coordinator
- Managed a budget of $500,000+, ensuring efficient and costeffective utilization of resources.
- Conducted regular unit audits to ensure compliance with regulatory standards and quality assurance measures.
- Provided training and orientation to new staff members on unit policies and procedures.
- Developed and implemented a system for tracking patient satisfaction, identifying areas for improvement.
Unit Coordinator
- Managed a team of 10+ unit clerks, providing guidance and support on unit operations and patient care.
- Developed and implemented a new admission and discharge process, reducing patient wait times by 20%.
- Optimized unit workflow by implementing a computerized patient tracking system, resulting in a 15% increase in patient throughput.
- Established and maintained a positive and collaborative relationship with physicians, nurses, and other healthcare professionals.
Accomplishments
- Challenge Insufficient staffing levels impacting patient care. Action Implemented a flexible scheduling system, ensuring adequate coverage during peak hours. Result Improved patient satisfaction and reduced staff overtime
- Challenge Inefficient communication between departments. Action Established a centralized communication platform, facilitating seamless information exchange. Result Enhanced coordination and improved patient outcomes
- Challenge High patient readmission rates. Action Collaborated with clinical staff to develop a comprehensive discharge plan, including followup appointments and medication management. Result Reduced readmissions by 10%
- Challenge Lack of standardization in patient documentation. Action Implemented unitwide documentation templates, ensuring consistent and accurate recordkeeping. Result Improved patient safety and reduced documentation errors
- Challenge Ineffective patient tracking system. Action Upgraded the units tracking software, providing realtime visibility into patient status. Result Improved communication, reduced wait times, and increased patient satisfaction
Awards
- Team Excellence Award for outstanding contribution to improving patient care processes
- Employee of the Month award for exceptional performance in coordinating patient care
- Recognition for streamlining unit operations, resulting in a 15% reduction in turnaround time
Certificates
- Certified Unit Coordinator (CUC)
- Certified Medical Administrative Assistant (CMAA)
- Certified Patient Access Manager (CPAM)
- Certified Healthcare Business Associate (CHBA)
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How To Write Resume For Unit Coordinator
- Highlight your skills in patient flow management, triage and prioritization, scheduling and appointment management, medical record management, insurance verification, and patient registration.
- Quantify your accomplishments and provide specific examples of how you have improved patient care and unit efficiency.
- Demonstrate your ability to work effectively in a team environment and collaborate with other healthcare professionals.
- Emphasize your commitment to providing excellent customer service and maintaining a positive and professional demeanor.
Essential Experience Highlights for a Strong Unit Coordinator Resume
- Managed a team of 10+ unit clerks, providing guidance and support on unit operations and patient care.
- Developed and implemented a new admission and discharge process, reducing patient wait times by 20%.
- Optimized unit workflow by implementing a computerized patient tracking system, resulting in a 15% increase in patient throughput.
- Established and maintained a positive and collaborative relationship with physicians, nurses, and other healthcare professionals.
- Managed a budget of $500,000+, ensuring efficient and cost-effective utilization of resources.
- Conducted regular unit audits to ensure compliance with regulatory standards and quality assurance measures.
- Provided training and orientation to new staff members on unit policies and procedures.
Frequently Asked Questions (FAQ’s) For Unit Coordinator
What is the role of a Unit Coordinator?
A Unit Coordinator is responsible for the day-to-day operations of a nursing unit, including managing staff, coordinating patient care, and ensuring compliance with regulatory standards.
What are the key skills required for a Unit Coordinator?
Key skills for a Unit Coordinator include patient flow management, triage and prioritization, scheduling and appointment management, medical record management, insurance verification, and patient registration.
What is the career path for a Unit Coordinator?
With experience, a Unit Coordinator can advance to roles such as Patient Care Manager, Nurse Manager, or Director of Nursing.
What is the average salary for a Unit Coordinator?
The average salary for a Unit Coordinator in the United States is around $50,000 per year.
What are the benefits of working as a Unit Coordinator?
Benefits of working as a Unit Coordinator include a stable and rewarding career, the opportunity to make a difference in the lives of patients, and the chance to work in a dynamic and challenging environment.
What are the challenges of working as a Unit Coordinator?
Challenges of working as a Unit Coordinator include dealing with stressful situations, working long hours, and being on call.