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Stanley Foster
Unit Secretary
Summary
Highly skilled and experienced Unit Secretary with a proven track record of managing patient flow, scheduling appointments, and maintaining patient records in a busy clinical setting. Adept at providing exceptional customer service and assisting clinicians with daily tasks. Proficient in medical terminology, insurance verification, and processing payments. Committed to ensuring patient confidentiality and data integrity.
Education
Associate of Science in Health Information Management
September 2018
Skills
- Medical Terminology
- Patient Registration
- Scheduling Appointments
- Insurance Verification
- Processing Payments
- Maintaining Patient Records
Work Experience
Unit Secretary
- Operated multiline telephone systems, efficiently handling calls, and directing patients to appropriate staff.
- Processed insurance claims and authorizations, ensuring accurate and timely reimbursement for medical services.
- Maintained medical records in accordance with HIPAA regulations, ensuring patient confidentiality and data integrity.
- Collaborated with healthcare professionals to ensure seamless patient transitions between departments and providers.
Unit Secretary
- Managed patient flow in a busy clinic, registering over 500 patients per day with accuracy and efficiency.
- Scheduled appointments, processed referrals, and maintained patient records ensuring timely and organized patient care.
- Provided exceptional customer service to patients and family members, addressing inquiries and resolving issues promptly.
- Assisted clinicians with daily tasks, including preparing patient charts, fetching medical supplies, and maintaining a clean and organized workspace.
Accomplishments
- Developed and implemented a new filing system that reduced record retrieval time by 25%.
- Trained new unit staff on medical terminology, office procedures, and patient care protocols.
- Implemented a quality assurance program that resulted in a 10% reduction in transcription errors.
- Managed a busy unit with over 100 patients per day, ensuring smooth operations and timely patient care.
- Collaborated with medical staff to ensure accurate and timely documentation of patient care.
Awards
- Received the Employee of the Month award for exceptional customer service and accuracy in medical record management.
- Recognized for outstanding performance in implementing a new patient tracking system that streamlined workflows and improved efficiency.
- Awarded the Unit Secretary of the Year award for consistently exceeding expectations and maintaining a positive and professional demeanor.
Certificates
- Certified Unit Secretary (CUS)
- Certified Medical Administrative Assistant (CMAA)
- Certified Patient Access Technician (CPAT)
- Certified Phlebotomy Technician (CPT)
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How To Write Resume For Unit Secretary
- Highlight your strong communication and interpersonal skills, as well as your ability to work effectively in a fast-paced environment.
- Showcase your proficiency in medical terminology and knowledge of insurance and billing procedures.
- Provide specific examples of how you have streamlined patient flow and improved patient satisfaction.
- Emphasize your commitment to patient confidentiality and data integrity.
Essential Experience Highlights for a Strong Unit Secretary Resume
- Manage patient flow and register over 500 patients per day with accuracy and efficiency.
- Schedule appointments, process referrals, and maintain patient records to ensure timely and organized patient care.
- Provide exceptional customer service to patients and family members, addressing inquiries and resolving issues promptly.
- Assist clinicians with daily tasks, including preparing patient charts, fetching medical supplies, and maintaining a clean and organized workspace.
- Operate multiline telephone systems, efficiently handling calls, and directing patients to appropriate staff.
- Process insurance claims and authorizations, ensuring accurate and timely reimbursement for medical services.
- Maintain medical records in accordance with HIPAA regulations, ensuring patient confidentiality and data integrity.
Frequently Asked Questions (FAQ’s) For Unit Secretary
What are the primary responsibilities of a Unit Secretary?
Unit Secretaries are responsible for managing patient flow, scheduling appointments, maintaining patient records, providing customer service, assisting clinicians, and ensuring patient confidentiality.
What qualifications are required to become a Unit Secretary?
Unit Secretaries typically require an associate’s degree in Health Information Management or a related field, as well as experience in a healthcare setting.
What skills are essential for a Unit Secretary?
Unit Secretaries must possess strong communication and interpersonal skills, as well as proficiency in medical terminology, insurance verification, and billing procedures.
What is the work environment like for a Unit Secretary?
Unit Secretaries typically work in fast-paced clinical settings, often in hospitals or clinics.
What is the career outlook for Unit Secretaries?
The job outlook for Unit Secretaries is expected to grow in the coming years due to the increasing demand for healthcare services.
What is the average salary for a Unit Secretary?
The average salary for a Unit Secretary varies depending on experience and location, but typically ranges from $30,000 to $50,000 per year.
What are the benefits of working as a Unit Secretary?
Benefits of working as a Unit Secretary include job security, opportunities for advancement, and the satisfaction of helping patients.