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Brett Price
Utility Teller
Summary
Utility Teller with over 5 years of experience in customer service, cash handling, and account management. Strong understanding of utility billing systems and procedures. Proficient in Microsoft Office Suite and other software applications. Excellent communication and interpersonal skills.
Education
Bachelor’s Degree
May 2015
Skills
- Customer Service
- Cash Handling
- Point-of-Sale Systems
- Microsoft Office Suite
- Problem Solving
- Interpersonal Skills
Work Experience
Utility Teller
- Prepared and maintained detailed reports on daily financial transactions and account balances.
- Processed deposits, withdrawals, and transfers, ensuring compliance with bank regulations.
- Balanced cash drawers at the end of shifts, reconciling amounts with records.
- Collaborated with other tellers and supervisors to ensure smooth and efficient operation of the branch.
Utility Teller
- Reconciled customer accounts with payment records ensuring accuracy and completeness.
- Processed and recorded payments in a timely and secure manner using various payment methods.
- Verified customer identities and processed account updates to maintain account security.
- Assisted customers with inquiries and accountrelated issues, providing excellent customer service.
Certificates
- Certified Utility Teller (CUT)
- Bank Secrecy Act (BSA) Certification
- Anti-Money Laundering (AML) Certification
- Know Your Customer (KYC) Certification
Languages
- English
- French
- German
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How To Write Resume For Utility Teller
- Highlight your customer service skills and experience.
- Quantify your accomplishments using specific metrics.
- Review the job description carefully before writing your resume.
Essential Experience Highlights for a Strong Utility Teller Resume
- Reconcile customer accounts and payment records to ensure accuracy and completeness.
- Process and record payments in a timely and secure manner using various payment methods.
- Verify customer identities and process account updates to maintain account security.
- Assist customers with inquiries and account-related issues, providing excellent customer service.
- Prepare and maintain detailed reports on daily financial transactions and account balances.
- Process deposits, withdrawals, and transfers, ensuring compliance with bank regulations.
- Balance cash drawers at the end of shifts, reconciling amounts with records.
Frequently Asked Questions (FAQ’s) For Utility Teller
What are the typical responsibilities of a Utility Teller?
Utility Tellers are responsible for processing payments, reconciling accounts, and providing customer service. They may also perform other tasks, such as opening and closing accounts, processing deposits and withdrawals, and issuing cashier’s checks.
What are the necessary certifications for a Utility Teller?
Certifications are not typically required for Utility Tellers. However, some employers may prefer candidates who have completed a customer service or banking certification program.
What are the key skills required for a Utility Teller?
Utility Tellers should have strong customer service skills, be able to work independently and as part of a team, and have a basic understanding of banking and finance.
What are the career prospects for a Utility Teller?
Utility Tellers can advance to positions such as Customer Service Representative, Bank Teller, or Branch Manager. With additional education and experience, they may also qualify for management positions in the financial industry.
What are the benefits of working as a Utility Teller?
Utility Tellers enjoy a variety of benefits, including competitive pay, health insurance, and paid time off. They also have the opportunity to work in a stable and growing industry.
What is the salary range for a Utility Teller?
The salary range for a Utility Teller varies depending on experience, location, and employer. However, the average salary for a Utility Teller is around $35,000 per year.
What are the hours of work for a Utility Teller?
Utility Tellers typically work full-time hours, which may include evenings, weekends, and holidays.
What is the work environment for a Utility Teller?
Utility Tellers work in a fast-paced and customer-focused environment. They must be able to handle multiple tasks at once and work well under pressure.