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Sterling Morgan
Waiter
Summary
Highly motivated and experienced Waiter with a proven ability to provide exceptional customer service. Proficient in all aspects of table service, including order taking, food and beverage preparation, and guest relations. Proven ability to increase sales and provide a positive dining experience for guests.
Education
Associate of Arts in Culinary Arts
October 2017
Skills
- Table Service
- Food and Beverage Knowledge
- Order Taking
- POS Systems
- Upselling
- Multitasking
Work Experience
Waiter
- Provided warm and friendly service, creating a positive dining experience for guests.
- Anticipated guest needs and replenished drinks, utensils, and condiments regularly.
- Collaborated effectively with kitchen staff to ensure timely and accurate delivery of orders.
- Maintained a clean and organized dining area, adhering to all health and safety regulations.
Waiter
- Proactively provided exceptional table service to 25+ guests per hour, ensuring satisfaction and prompt order fulfillment.
- Accurately took orders, entered them into the POS system, and promptly served food and beverages.
- Handled complaints and resolved issues swiftly and professionally, maintaining guest satisfaction.
- Upsold menu items and specials, increasing restaurant revenue by 10%.
Accomplishments
- Increased overall table turnover by 15% through efficient seating and order management
- Consistently upsold and crosssold, generating an average of $50 additional revenue per shift
- Developed and implemented a new training program for new waiters, improving customer satisfaction and reducing training time by 20%
- Introduced a new table reservation system, reducing wait times by 25%
- Resolved customer complaints efficiently and effectively, maintaining a 95% customer satisfaction rating
Certificates
- Certified Hospitality Supervisor (CHS)
- Certified Restaurant Manager (CRM)
- Certified Wine Specialist (CWS)
- Certified Beer Server (CBS)
Languages
- English
- French
- German
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How To Write Resume For Waiter
- Highlight your customer service skills.
- Quantify your accomplishments.
- Tailor your resume to each job you apply for.
- Proofread your resume carefully before submitting it.
Essential Experience Highlights for a Strong Waiter Resume
- Provide friendly and attentive service to guests.
- Take orders accurately and efficiently.
- Serve food and beverages promptly and professionally.
- Handle complaints and resolve issues in a timely and effective manner.
- Upsell menu items and specials to increase sales.
- Maintain a clean and organized work area.
- Comply with all health and safety regulations.
Frequently Asked Questions (FAQ’s) For Waiter
What are the key skills required to be a successful waiter?
The key skills required to be a successful waiter include excellent customer service skills, the ability to work well in a team environment, and the ability to handle stress.
What are the typical duties of a waiter?
The typical duties of a waiter include greeting guests, taking orders, serving food and beverages, and clearing tables.
What is the average salary for a waiter?
The average salary for a waiter is $25,000 per year.
What are the career prospects for a waiter?
The career prospects for a waiter are good, with many opportunities for advancement to management positions.
What are the challenges of being a waiter?
The challenges of being a waiter include working long hours, dealing with difficult customers, and being on your feet for most of the day.
What are the rewards of being a waiter?
The rewards of being a waiter include the opportunity to meet new people, the satisfaction of providing excellent customer service, and the potential to earn a good income.